Essentially a fraud. Took my money then refused to respond to calls or emails, produced nothing.
Reply from Vital Records Online2026-07-13We're sorry to hear you feel this way. After reviewing your case, we found that your application was not abandoned or ignored. Our team worked with you to verify the required information, including confirming the county of birth and updating your application before proceeding.
Once the requested information was received, your application was submitted to the appropriate Health Department for processing. At that stage, processing and issuance are handled by the government agency, and timelines are determined by their office.
We understand how frustrating delays can be, but we respectfully disagree that this was fraudulent. If you still have questions about your order, we'd be happy to review the current status with you. Please contact us directly with your order information so we can assist further.