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Health & Medical

Vooglam

201 reviews

4.3201 reviews
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About Vooglam

Data updated
Website
vooglam.com
Category
Health & Medical
Location
United States · Austin
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (32/32)
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Is Vooglam legit?

Vooglam (vooglam.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Health & Medical and its reputation is good. 80% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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Danielle HerveyZA · 2 reviews · Experienced 2026-05-29 ·

My two pairs of glasses are stunning

My two pairs of glasses are stunning. China Post and local post took 6 weeks to get here, but all good since I opted for the longer shipping option. Thanks

c
customer澳大利亚 · 2 reviews · Experienced 2026-05-22 ·

Really happy with the frames

Really happy with the frames. Super cheap and fit really well. Great customer service too. All in all very happy with product and service

M
Mark Coutts加拿大 · 1 review · Experienced 2026-05-21 ·

Highly Recommended

Both pairs of glasses arrived on time as promised, fit perfectly, and have already garnered several compliments. Thank you Vooglam!

M
M A Blas英国 · 13 reviews · Experienced 2026-05-19 ·

Quick delivery

Quick delivery, great frames perfect prescription. Yodel website a bit slow on updating as item delivered before I received the email notification, would have been better the other way around but not a problem😊

J
John英国 · 26 reviews · Experienced 2026-05-18 ·

Have amazing customer service care

Have been buying from Vooglam for a few years, love their glasses. However bought a pair very recently but I was away when a screw came out. Contacted Vooglam on line extremely easy process, they were able to send a replacement pair and I received that pair 7 days later, could not fault their customer service from start to finish, and what I love with Vooglam is your are updated at every stage of the process. ⭐️⭐️⭐️⭐️⭐️

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Denise Blake美国 · 2 reviews · Experienced 2026-05-16 ·

Very pleased!

I ordered these glasses on April 8th. I fell and broke them on May 12th and had to reorder. They were processed quickly and were perfect both times! Someone told me they should have still been under warranty. I don’t believe this site offers a warranty, but that would have been nice. I did receive a 20% discount which was appreciated.

Reply from Vooglam2026-05-17

We sincerely apologize for any inconvenience. We do offer a 365-day warranty for manufacturing defects, however accidental damage is not covered under our warranty policy. We couldn’t find your order placed on April 8th in our system. Could you please share your order number, registered email address or something else? Once we have your details, we will look into your case and provide you with a proper solution right away.

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Melanie Southorn加拿大 · 1 review · Experienced 2026-05-14 ·

My first pair got lost in the mail and…

My first pair got lost in the mail and Vooglam made it very easy and smooth to replace them

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Giselle Denis加拿大 · 2 reviews · Experienced 2026-05-14 ·

I love my new pair of glasses!

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Marlene加拿大 · 5 reviews · Experienced 2026-05-11 ·

Never disappointed

I am never disappointed with any of my products from Vooglam. Once again, my recent order of 3 pairs were received on time, as promised, and were all excellent. The new glasses and frames are impressive and have received many compliments. Thank you again Vooglam...keep up the great service for your amazing range of products.

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Debby Gaff英国 · 9 reviews · Experienced 2026-05-12 ·

Easy to order

Easy to order. Great for trying on online. Excellent quality and arrived way before estimated date. Love them

M
MM美国 · 1 review · Experienced 2026-05-10 ·

Vooglam is Awesome!!

I’ve bought 5 pair of glasses, returned one pair because they were wide face and I didn’t realize. No problem with the return of that pair. The pair I just received, my vision is blurry for some reason. Waiting for a response from Vooglam. Vooglam is very responsive!!

Reply from Vooglam2026-05-13

We apologize for any inconvenience this may have caused. We have already sent you an email to follow up on this matter, and we will resolve it as soon as we receive your reply. If we made a mistake with the glasses, we will take full responsibility, so please don't worry. Thank you again for all your patience and time.

P
Petra英国 · 1 review · Experienced 2026-05-12 ·

Fast processing & delivery

Fast processing & delivery. Happy with both frames and prescription lenses.

A
Alicia Edwards Stylish Profess美国 · 1 review · Experienced 2026-05-07 ·

Fabulous wrap around service from start…

Fabulous wrap around service from start to finish. I made an error with transcribing my prescription. They provided a seamless exchange and I just received my new pair. They fit beautifully and matched the exact stylistic cat eye shape I wanted. Thanks you so much!

K
Kirsten Mitchell美国 · 1 review · Experienced 2026-05-07 ·

wrong glasses and tent you can't see…

wrong glasses and tent you can't see out of these glasses they too dark I'm sending them back and I want a efund

Reply from Vooglam2026-05-08

We sincerely apologize for receiving the incorrect glasses and the lenses being too dark to wear. We have replied to your email to verify your prescription details. Please check your inbox, and we will assist you with your return and refund request promptly.

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Lala Holloran美国 · 1 review · Experienced 2026-05-05 ·

Great quality

Great quality, fast delivery (ordered April 28th and received May 5th). Love both pairs!

S
Staci Jo Skylynn Devereaux美国 · 1 review · Experienced 2026-05-04 ·

VERY IMPRESSED!

I was worried I had ordered so many glasses from so many places and none of them were what they said. HOWEVER my 2 pairs from VOOGLAM ARE AMAZING!!! The quality is 10/10!They are lightweight but STURDY and fit perfectly. I will not be ordering from anywhere else!

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Danny Johnson英国 · 9 reviews · Experienced 2026-05-02 ·

Quick delivery

Quick delivery. Great product. Thanks

L
LadyM加拿大 · 5 reviews · Experienced 2026-05-01 ·

I love my new eyeglasses

I love my new glasses. It's my 7th eyeglasses with Vooglam. Love the quality and prices and the delivery is not that long. I recommend it!

Z
Zoe Pople澳大利亚 · 3 reviews · Experienced 2026-05-02 ·

Great quality glasses

I was very skeptical about this company! Definitely thought it was a scam or cheap rubbish. Boy was I wrong! Great quality glasses, beautiful packaging and freebies! Really impressed and very happy with my new reading glasses 🤓

O
Orlando GarciaPR · 1 review · Experienced 2026-04-27 ·

10/10

Amazing Service, Amazing Quality 10/10 recommend