Vooglam (vooglam.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Health & Medical and its reputation is good. 80% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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susan tiss美国 · 2 reviews · Experienced 2026-04-23 ·
★★★★★
Not the most comfortable glasses to wear
The service was quick and I received exactly what I ordered.
The frames are cute and fashionable. I ordered nonprescription, polarized sunglasses lenses. I wanted a couple of fun pairs of sunglasses and also to check the frames out before possibly investing in prescription glasses.
While cute, the frames feel both heavier and yet also not as well made as any current prescription glasses I have (and I have some funky and chunky prescription glasses, including sunglasses).
They sit a bit awkwardly on my ears too, so while they are ok for occasional wear (like when walking the dog on a bright, sunny day), I can't imagine them being comfortable enough for all day wear.
Reply from Vooglam2026-04-26
Thank you so much for sharing your honest and detailed feedback with us. We’re glad you like the cute, fashionable design of the frames and appreciate our fast shipping and accurate order fulfillment.
We are truly sorry to hear the glasses feel heavier, less sturdy, and do not fit comfortably on your ears for long-time wear. We totally understand your dissatisfaction and inconvenience, especially as you hoped to wear them daily and test the frames for future prescription glasses.
We have sent you an email to further assist you with this concern. Please kindly check your inbox and reply to us when you can. Our team will work with you promptly to find a suitable solution and make sure you are well taken care of.
This is my second shopping with Vooglam and they always deliver on time.
Most importantly, my frame quality is top-notch and prescriptions fit perfectly. Thanks Vooglam.
Vooglam have responded here, but failed to send a returns address via email as I have requested! They sent a ticket number expressing that the return address is available to access by clicking on the number, but it failed to recognise my email address! Send a return address via email in response to the email I have sent!!
Reply from Vooglam2026-04-21
We sincerely apologize for any inconvenience you may have experienced. We regret to inform you that we are currently unable to locate your order information using the information provided here. To assist you further, we kindly request that you visit our website and utilize the 'Contact Us' feature to get in touch with our customer service team. We guarantee a response within 24 hours of receiving your contact request. Thanks.
Ordering glasses on-line can be tricky but the Vooglam site’s photos, descriptions and videos helped a lot. Especially appreciated the notation about the width of each frame. My WIDE, red glasses fit perfectly! Delivery was earlier than expected. Will definitely be ordering again! Thanks for such a positive experience.
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Gary · 2 reviews · Experienced 2026-04-14 ·
★★★★★
Easy ordering
Easy ordering
Accuracy
Fast shipping
Every detail = perfect
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marilyn jakson · 1 review · Experienced 2026-04-18 ·
★★★★★
I love these frames
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Consumer · 2 reviews · Experienced 2026-04-16 ·
★★★★★
Both pairs are BEAUTIFUL 🤩 Thank you so…
Both pairs are BEAUTIFUL 🤩 Thank you so very much 🙏🏽
Reply from Vooglam2026-04-17
We are happy to receive your feedback and will strive to do better.
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Alma Kelly · 1 review · Experienced 2026-04-14 ·
★★★★★
Large Eyewear
I like to wear large sparkly glasses. Vooglam gives me everything I love. The prescription is always right on.
Chris Andrews · 1 review · Experienced 2026-03-24 ·
★★★★★
They fixed my mistake!
I sent the wrong prescription. They took the glasses back and substituted the correct prescription at no extra cost, besides shipping. Great service. Thank you!
Reply from Vooglam2026-04-13
We apologize for any inconvenience caused. If we made a mistake with the glasses, we will definitely take full responsibility. We are also very grateful that you gave us a chance to resolve this matter; your encouragement has motivated us to do our best.🥰🥰
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Philippa Lewis · 15 reviews · Experienced 2026-04-01 ·
★★★★★
Absolutely brilliant
Absolutely brilliant. Excellent specs, really easy process, really pleased. Will order more..
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Peter Davison · 6 reviews · Experienced 2026-03-27 ·
★★★★★
excellent value,excellent after…
excellent value,excellent after sales,and prescription was spot on.Way better than main street.The lenses were thin and light.i won't be going anywhere else.Plus delivery to Australia was very timely.thank you.
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Regina Sessums · 3 reviews · Experienced 2026-03-25 ·
★★★★★
My glasses are just what I ordered
My glasses are just what I ordered. I was concerned with the time it took them to arrive but they're here and I love them. My prescription is correct, they're light weight, progression lenses work they're not as dark as I would like them to be but I'll know next time to go a little darker. Thanks guys!
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Bernard · 5 reviews · Experienced 2026-03-25 ·
★★★★★
I love my sturdy new glasses and…
I love my sturdy new glasses and especially that they were delivered before the later date because on April 1 we would not be here to receive them. So the timing of the delivery was perfect. Thank you very much God bless you
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Selinda Jones · 5 reviews · Experienced 2026-03-24 ·
★★★★★
I got a notification saying that my…
I got a notification saying that my package was delivered today 03/24/2026 at 4pm and I didn’t get it and I made a dispute with my bank and asked for a refund I’m not happy about it at all because I was looking forward to having my new eye glasses
Reply from Vooglam2026-03-25
First and foremost, I would like to extend our sincerest apologies for any inconvenience or concern that you have encountered with our service. We take all customer feedback seriously and are dedicated to ensuring your satisfaction. We have reached out to you via our customer service email regarding the issue you've raised, and we kindly ask that you check your inbox for our message. Your prompt response will greatly assist us in addressing and resolving the matter as quickly as possible. Thank you!
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Beverly · 2 reviews · Experienced 2026-03-23 ·
★★★★★
I was very surprised how quick my order…
I was very surprised how quick my order was delivered not only that the glasses I received didn't dissappoint they were so pretty I just love the quality and detail I will be ordering again
Thanks
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Paul Breach · 4 reviews · Experienced 2026-03-23 ·
★★★★★
Great prices and very good quality glasses
This is my first time buying high prescription glasses online and i absolutely love my new glasses! The frames are beautiful and they feel sturdy. My last two pair of glasses from my local optician cost me nearly 450 euro. The three pair of glasses i got from Vooglam cost €118 total! I'm very happy with the quality and the delivery time wasn't too bad either (from ordering to delivery it took about 3 weeks). I'll definitely order more glasses from Vooglam 👍
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Pastor Arneith Edmunds · 1 review · Experienced 2026-03-03 ·
★★★★★
The eyewear is professionally done
The eyewear is professionally done, lens are very accurate, fit of glasses is superb. Delivery is great in such a timely manner. Have been purchasing eyewear from VOOGLAM over 10 years and they have never fail me yet!
J
JH · 23 reviews · Experienced 2026-03-20 ·
★★★★★
Great choice of frames
Great choice of frames, easy to order. Quick delivery. Very pleased with the quality, comfort and clarity of these glasses. So much better than 'off the shelf' readers, but hardly any more expensive. Will definitely order again.
