Versatile, functional, and stylish camera bags and accessories, built using premium and durable materials. For the traveler, adventurer, and everyday wanderer.
WANDRD (wandrd.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company and its offerings. Customers frequently praise the exceptional quality of the products, noting that the backpacks and accessories easily withstand years of heavy travel and daily use. People also emphasize the outstanding customer service and the reliable lifetime warranty, mentioning that the dedicated support team responds quickly and resolves issues smoothly. However, some reviewers were not happy with certain design details and pocket durability, reporting specific issues like fraying materials or velcro failing prematurely during use. A few consumers also noted instances where support responses regarding minor product defects fell short of their expectations.
Auto-generated from all reviews of this business. For reference only.★★★★★ Excellent customer service and warranty experience. I had an issue with my WANDRD bag, and the warranty team reviewed my claim quickly and approved a replacement without any hassle. They stood behind their lifetime warranty and made the entire process simple and straightforward. I really appreciate a company that takes care of its customers and stands behind its products. Thank you to the WANDRD team for making this such a positive experience!
I am revising my negative review because Wandrd responded to all my queries in a timely & professional manner. Although unable to satisfy my issue, they offered responses that were clear, concise and sensible. I look forward to trying out their products in the future.
Whatever you do, don't get on their mailing list. You will be inundated with emails with no way to unsubscribe. The unscubscribe link does not work. I have contacted the company counteless times to remove from their list which dumps annoying mail into my account every other day, and even when promised by their staff my address will be removed, I still continue to receive mail. The offered discount for getting on their mailing list is not worth the hassle of dealing with the spam that gets sent.
Hey Ronald, I just double checked your email with our email program and made sure you were unsubscribed. It looks like the company we use for marketing emails had a brief IT error where the unsubscribe buttons weren't importing correctly. Sorry about that. That's definitely not a normal experience, but you are definitely unsubscribed now.
By far the best backpack I have ever had: the medium sized one is perfect for everyday use, I have used it now for 7 years for every day (work, travel, vacation, hiking), the couple issues I had (detached zipper, tear in fabric) have been addressed and replaced kindly and quickly under warranty. Such a great company with great service, the straps help support the back and there are several compartments and openings to configure it many different ways. Perfect for airplanes under the seat and a large mug on the side for daily fluid. The longest I hvae had any backpack!
We're stoked you've had a good experience with our bags! Thanks for repping WANDRD in the wild!
I rarely write reviews, but WANDRD absolutely earned this one. I purchased my backpack in 2023, and after several years of domestic and international travel, I noticed a seam near the top zipper had begun to separate. I submitted a warranty claim expecting they might cover the repair or possibly offer a credit toward the stitching. Instead, WANDRD reviewed my claim and replaced my backpack with a brand-new current model at no cost. The entire process was straightforward, professional, and refreshingly hassle-free. There were no endless emails, no arguments over whether the damage qualified, and no feeling that they were looking for a reason to deny the claim. They simply stood behind their product. The original backpack has traveled with me across the U.S., Europe, and the Middle East and has been one of the best travel bags I’ve owned. Knowing the company stands behind its products makes me even more confident recommending WANDRD to friends, family, and fellow travelers. It’s rare to find a company whose customer service actually exceeds expectations. WANDRD did exactly that. I’ll absolutely continue buying their products.
Thanks for your review, RP! We're stoked you had a great warranty experience.
If I could give this review a no star I would, I’m extremely disappointed with the prvke v4 and Wandrds warranty. I recently used this bag for the first time and when I got home and unpacked my camera kit I found the small top rear pocket was damaged. The material had frayed resulting in the pocket becoming useless and useable. I contacted Wandrd through there warranty process to get a response saying they won’t replace the item and that it can be repaired. After visiting a few repair shops I was told due to the material and type of damage it was irreparable. Disappointed in the customer service and response to the issue is an understatement especially as I have ordered multiple bags from them in the past which have been great, this one seems to be let down my quality and now I have a bag that is damaged and one that I don’t want to use in the condition it’s in.
Hey Nick, So sorry to hear about your experience. I reached out to our warranty team and it looks like they may have accidentally sent you the wrong information. This specific issue should've been replaced under our warranty, not offered a covered repair. 9/10 of our customers prefer to get their bags repaired if they ever fail instead of going through the hassle of having to ship their bags around and getting a new delivery, but for the specific issue your bag had, we actually replace those. Our service team will be reaching out shortly!
they stand behind their product! I rarely write reviews but because of the latest positive encounter, felt compelled. Have travelled with a Wandrd product for years and years, and love it. And when something failed many years later, they took care of me! I was shocked. Highly recommend.
Glad you had an awesome experience! Thank you for your support.
⭐⭐⭐⭐⭐ Outstanding customer service! I had to submit a warranty claim, and the entire process was incredibly smooth, fast, and professional. The support team reviewed my case quickly and approved a replacement under their lifetime warranty without any hassle. It’s rare to find a company that truly stands behind its products, and WANDRD absolutely does. Their communication was friendly, transparent, and they made the whole experience effortless. This level of customer support has given me even more confidence in the brand, and I will definitely continue to recommend WANDRD to others. Thank you for taking such great care of your customers!
Thanks for your review, Vincent! We're glad you had a great experience.
I ordered an X1 crossbody bag because it was advertised as having "fast shipping". The bag is good and was decent value for money. The shipping was absolutely not fast. In the time when I could have got it from Amazon next day, I ordered from WANDRD direct. It was SIX DAYS before they even bothered to send it! Then a further four before it was received.
Hey Karen, Sorry to hear about the delay in your item shipping. That's not the experience we want you to have. We actually have a note in checkout saying we're experiencing some small shipping delays this month. I'll see if our Marketing department has any way of making it more clear. I'm still glad to hear that it arrived, and I hope you enjoy your new crossbody! That bag is a fan favorite.
had already three bags from them, one broke after years of heavy use at the zipper line - bought it for 100 Euro during a sale, got a FULL REFUND FOR 234 EUROS, so I can get a model that is the current standard of my old one - Legendary Warranty - very much worth the price!
Hey Danny, Glad you had a great experience with our warranty! I do want to clarify the warranty procedure for others who might read this though: We warranty the bag, no matter if you purchased it during a sale or not, so the warranty code issued is to help you replace the same bag, model, size, color etc. It looks like your claim came through while the bag was no longer on sale, so rather than saying "sucks to be you, you only paid half the cost," and leaving you to find something else on the site, we issue a code to help you replace the same exact bag, which was more when not on sale. Either way, glad you had a great experience with us! See you around!
I'm a professional photographer based in Singapore and have been in the industry since 1986. Over the years, I've owned and carried many different camera bags—large and small, WANDRD is one of the brands that has truly impressed me. I purchased both the ROGUE 9L and 6L Sling Bags about three years ago, and they've become my favourite camera bags for both work and travel. I love their thoughtful design, comfort, and excellent build quality. Recently, the shoulder strap on my 6L Sling broke. I contacted WANDRD, and their customer support responded quickly. My warranty claim was approved without hassle, and they promptly arranged a replacement bag. Exceptional products backed by outstanding after-sales service and a warranty team that truly stands behind their brand. WANDRD has certainly earned my trust and recommendation.
I have had my PRVKE 31L backpack for many years as a photography backpack and it’s my favourite bag to travel with, such a good product. Unfortunately the straps and zips started to deteriorate. I contacted WANDRD about this and they resolved the issue on the same day and will send a replacement. Honestly some of the best customer service I have experienced.
Great customer service! My recent experience with WANDRD was really delightful, after some trouble with a shipment that got stuck at DPD The Netherlands. They kept me informed, pointed me in the right direction to get my case resolved, and even refunded me the moment DPD decided to give up on my delivery. I decided to order again straight away, fingers crossed for a smoother delivery. I got the PRVKE V3 bag June 2023 and the bag has not let me down a single time. It is solidly built and I would trust it to last anywhere in the world! Now ordered the ROGUE 4L sling
I have been using the PRVKE camera bag from WANDRD and it has been fantastic! I especially love the Sedona Orange color and great organizational capabilities. I only have a few small issues with this bag: does not include enough velcro dividers; don't care for the roll top, with is was built without this; the bag gets hot to wear despite their air channels. Despite these issues, I would recommend this bag. Looking forward to seeing what WANDRD comes out with in the future. On a side note, I was hoping to purchase a couple more dividers to get my bag set up properly and it seems they are sold out until further notice. Keeping my fingers crossed they get stock in soon.
I have now bought two bags from WANDRD and can say that they have exceeded my expectations. They are solidly built, and WANDRD took absolutely everything into account as far as comfort and convenience. Everything works well and is laid out well and conveniently. I’ve used my sling bag for weeks-long trips and day trips and have been very impressed by the quality. Customer service is also stellar, which is very helpful. I honestly don’t think there’s a better product out there for carrying photo gear for long adventures or just for a day around town or in the field. Did I mention their lifetime warranty? Yeah-that’s how good their products are.
Left reviews (3 stars) twice on Wandrd official website but never got published. Doing some research suggests that the review platform "Okendo" that Wandrd use, allow retailer to choose what reviews to be published. So it is highly likely that my reviews have been rejected. To get the feedback/message across for the benefits of other potential customers I have no choice but leave the review here, the low rating reflects the fact that two of my original reviews (with photos evidence too) have not been "chosen" to be published. I bought the mystery box deal in April 2026, which is no longer available now in May 2026. In fact I was asked by Wandrd to leave a review for my purchase, but unfortunately it never got published. I purchased the mystery box in first place because I was led to believe, by the advertising photo of the essential cube that it is sufficiently large to house my kits. In the mystery box, the 21L Prvke is paired with the essential cube so I thought even if I got given the 21L it would still be great, and ofcourse if I got a 31L that'd be even better (seeing 90% of the reviews of the mystery box got the 31L so that also got my hope high!). I noticed from the dispatched email that I was given the 21L, so not much of a surprise by that time, but I am still looking forward to receiving the Prvke 21L very much. Upon unboxing the parcel, I started to put my kits in it, but straightaway I noticed the essential cube is way too small. I have a Nikon D750 and when I put it together with the 24-120mm kit lens (dimensions: 84mm x 104mm) inside, almost 70% of the space is occupied. There isn't much space left to fit any other lens, unlike what the advertising photo suggest. I took out the lens hood and still doesn't help much. And when I put the dividers in, there is hardly any space left for other kits... So I started to review the advertising photos and did some research. It looks like that in the photo, the camera was a Sony A7C II paired with the Sony 70-200mm f2.8 GM OSS II (dimensions: 88mm x 200mm). The Sony lens alone would been longer than my D750 plus the kit lens, so the maths just doesn't add up, as the advertising photo suggests that even after fitting in the Sony camera and lens, there are still quite a lot of spaces to house other lens, batteries, pouch etc. I then also compared the advertising photo where the essential cube is empty vs the one filled with kits. In the photo where the cube is empty, you can see the dividers are a bit squashed, whereas when it is filled with kits, the dividers are less squashed, so that doesn't make sense again. As such, I believe that advertising photo where the cube was filled with kits is actually the "essential plus" as opposed to the "essential" version. And that's where I was misled by the photo where I thought the essential cube would be spacious enough for my kits, which in fact, it wasn't unfortunately. Finally, the advertising photo below "specification" of the camera cube page was the same regardless of whether you select the essential, essential plus or essential deep, which again is a bit misleading unless customers pay a lot of attention to it. In fact, I noticed that some other customers have left similar review that the size of the cube is much smaller than the advertising photos suggest. I still like the bag, I like the design, and that it is not manufactured in country which I try to avoid. However, it does not fit my purpose, unlike what the advertising photo suggests. But make sure you know what size you need to get, don't let the advertising photos misled you.
Hey Hy, Thanks for reaching out on this. I want to reassure you that we always post reviews and never shy away from feedback, even when they're not positive. We post negative reviews from customers just as much as we have positive ones, even if negative ones are far more rare. I also want to point out that your review IS posted on the Mystery PRVKE (The product you purchased on your order). The Mystery PRVKE product, however, is currently inactive during our summer sale, which is why it might seem like it didn't show up. There is a delay between the time someone leaves a review and when Okendo (the automated review platform) reviews and posts them. The duplicate review you posted on the Camera Cube V2, however, was actually automatically denied by our review platform for: A: Being a duplicate review (We do this because we don't want to artificially inflate or deflate any truthful review numbers.) B: Not being the actual product you received on your Mystery order. Your Mystery PRVKE order came with the Camera Cube V1, which is no longer available on the site. Either way, thank you for the feedback, and I hope this extra clarification helps explain that your review was in fact posted. Have a great day.
The seam on my bag failed. To be honest, I was very frustrated with the response to the failure at first, as I was asked to go find a repair shop, but I live in a rural area with nothing like that around. I expressed this frustration and they provided me with voucher to purchase a new bag. This was a welcome solution given I didn't have many options to have the bag repaired locally. I appreciated their help and quick resolution to this issue.
I would give 100 stars if allowed. WANDRD really stands by their products… no lie. I have had this camera bag for 7 years. The strap broke , I reached out and they responded within an hour that my WANDRD backpack which I love and can’t live without is going to be replaced. 100%. Exceptional quality and customer service. I would buy anything this company sells.
We're so happy you had a great experience with us, Robin! Thanks for your kind words.
The PRVKE 31L v4 is the perfect bag for traveling with a camera. I’ve loaded it with lots of gear (and a little personal stuff), as well as a little gear (and a lot of personal stuff), and it gets the job done every time. It’s comfortable all day long, and all the little features come together perfectly.
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