Westsshops (westsshops.com) has a 2.7 out of 5 rating on OK.one, based on 125 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. Opinions are polarized: 45% rate it 4 stars or higher while 50% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-25.
Most reviewers were somewhat happy with their experience overall. Consumers consistently find the online platform easy to navigate and truly appreciate the wide selection of interesting clothing options available for purchase. Many people love the unique styles, lovely colors, and attractive designs shown across the digital catalog. However, some reviewers were not happy with the actual products they ultimately received. Shoppers noted that the fabrics felt cheap and the garments looked entirely different from the promotional pictures, featuring simple flat prints instead of proper embroidery. Some people also experienced frustrating sizing inconsistencies alongside significant difficulties when attempting to process product returns.
Auto-generated from all reviews of this business. For reference only.Liars? Crooks? Fabulous photo advert on Facebook. Embroidered Christmas cardigan. Got two. Nothing like the photo. NOT embroidered- printed. Not plush as in advert. Very unhelpful customer service. WILL NOT give me a return address ( in China) only % Discount voucher offered. As if I want anything else from them.
Easy to move around the website and found items cheaper than on a few other online websites, zooming in on items is nice and a nice size chart for clothing and easy checkout using Pay Pal
Very unusual items. All beautiful.
I have not received item as yet but the website made the items look lovely and the prices were good too although it did say free postage i got charged £10 which i think you should look into please
Would of liked to see more photos of the jumpers etc
There is always room for some improvement.
The website showed the product very well and you could see the details.
First time ordering, seemed to go easy. Little confusing at first to prices change from US to Can when viewing product. Hopng product ooks as good when arrives
Never had a problem with delivery. Once I got my sweater, I had a lot of compliments
Beautiful items great selection reasonable prices
Fake reviews and fake items on website! The sweaters are not as described, the animals are just printed not embroidered or popped out as shown on website. Very poor quality fabric one with fluffy polyester but the other sweater rough and scratchy fabric. Delivery took two weeks to arrive in a bag.
The website and choice of items are excellently presented. The final payment step appeared to be straight forward until I received an email stating the last step was incomplete. When I ck'd my CC the payment was applied. I hope the items will be sent and the order is now considered to be complete with full payment.
I want to cha
Love the styles! Sale prices were fantastic as I ordered Christmas Sale items. Only question I have is regarding the sizing chart. Not sure if I chose the correct size. Hoping so! I am a woman's size 12-14 so I ordered a Large. The models wearing the clothes looked very thin in the waist, so we will see if the items will fit.
You have a good variety of options to choose from. I’ll be ordering again in the future.
BEWARE!! PICTURE IS NOT WHAT YOU RECEIVE!! SHOWS A SWEATER WITH KNITTED RAISED RABBIT fur OR KITTY- $35.99/22.99 Ha! WHAT YOU GET IS SCREEN PRINT ON POLYESTER. TOTAL SCAM ON PRODUCT AND PRICE! It take 3 weeks to receive! I never Ever buy an item from them AGAIN!!
I have ordered this, a Vintage Snowflakes Beaded Gradient Fur Trim Cozy Long Cardigan, and what i have received does not word what i have paid for, look like a dressing gun, a long printed material.
TERRIBLE QUALITY! Nothing like the picture! The picture looks like a sweater but the actually material is cheap polyester. Way overpriced! I wouldn’t pay $5 for this shirt.
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