Wisey

Hi Francesca, We’re very sorry to hear about your experience and understand how frustrating and disappointing this situation must feel. We acknowledge your concerns regarding the clarity of the trial and the additional eBook charge, and we agree that pricing and optional purchases should always be clearly communicated. Your feedback about transparency and the refund experience is very important to us and will be shared with our team for review. We would also like the opportunity to investigate your specific case further. Please contact us at [email protected] with your account details so we can review the situation and assist you appropriately!

Hi Jonathan, We’re very sorry to hear about your experience and understand how frustrating this situation must feel. We recognize that it can be easy to forget about a subscription renewal, especially if the platform was not actively used during the trial period. While subscriptions renew according to the agreed terms, we understand your concerns regarding fairness and unused access. Your feedback is important to us, and we would like the opportunity to review your case further. Please contact us at [email protected] with your account details so we can investigate and assist you appropriately. Cheers!

Hi Milen, Thank you for taking the time to share your review. We understand that your impression was that the experience felt quite simple. Many people appreciate a straightforward format, and your comment helps show how Wisey comes across from a user’s perspective. Have a great day.

Hi Edgar, Thank you for taking the time to share your experience. I understand that following the course fully in English can feel overwhelming, especially when there are many unfamiliar words at once. Your comment highlights a very real challenge for learners, and it is helpful to hear how the language level affected your ability to study comfortably. I hope your day goes well.

Dear Henri! We’re very sorry to hear about your experience and understand how frustrating and unfair this must feel. We regret that the trial, subscription details, and platform access were not clear, and that the cancellation and billing timing caused additional concern. This is not the experience we aim to provide, and your feedback about transparency and fairness is very important to us. We would like to review your case in detail, including the charges after cancellation and your account status. Please contact us at [email protected] with your details so we can investigate and assist you further. Cheers!

Dear Steven! We’re very sorry to hear about your experience and understand how frustrating and upsetting this must feel. We strive to be clear about trial periods and auto-renewal terms, but we recognize how important timely reminders and transparency are, especially for users managing attention-related challenges. This is not the experience we want to provide, and your feedback is very important to us. We would like to review your case in detail and see how we can assist you further. Please contact us at [email protected] with your account details so we can investigate and work toward a fair resolution. Enjoy your day!

Hi Laurel, Thank you for taking the time to share this. It’s wonderful to hear that the information felt both helpful and reassuring for you. Your words about needing guidance that fits the way your brain is wired really stand out, and we’re glad the experience helped confirm that nothing is wrong—you may simply need an approach that works differently for you. Wishing you all the best on your journey and a very good day.

Hi Daniel Ivandro, Thank you for taking the time to leave a review. It’s great to hear that the build-up worked well for you and kept the content engaging throughout. Creating material that holds attention and feels worthwhile from start to finish is something we care a lot about, so your comment is especially meaningful. Have a great day.

Hi Sylvester Buku, Thank you for taking the time to share your review. It’s great to hear that Wisey’s guidance felt clear and practical to you. Your comment about the directives and methods being sensible really stands out, because making behavior easier to understand and approach in a useful way is exactly what many people are looking for. Wishing you all the best and a great day ahead.

Hi David, Thank you for taking the time to leave a review. It sounds like you are still getting a first impression, and that is completely understandable. We appreciate that you shared where you are in the experience, even before having enough time to form a full opinion. Have a great day.

Hi William, We’re very sorry to hear about this experience and understand how confusing and frustrating it must have been. At Wisey, we take billing concerns seriously and regret that you were unable to locate your account information. To resolve this matter, we have issued a refund for the subscription charge. Please email us at [email protected] if you have any additional questions or feedback. Thank you for bringing this to our attention, and we apologize for the inconvenience this situation caused!

Hi Tim, I can see why these results felt confusing, especially when your answers mostly reflected that you rarely experience those symptoms. We’ve already sent you an email so we can look into this with you more closely and provide some context around how the test results may be interpreted. Please check your inbox when you have a moment and reply there so we can continue the conversation. We appreciate the chance to clarify this with you and help address your concerns. You’re also welcome to reach out to us directly at [email protected].

Hi Paul, Thank you for taking the time to leave a review. It’s great to hear that using Wisey feels like a good start to your day. We also appreciate the honest note about remembering to do it — that kind of simple routine can make all the difference when it clicks into place. Hope it continues to fit naturally into your mornings, and have a great day.

Hi Ruben, Thank you for taking the time to leave a review. We’re glad to see your 5-star rating. Even though your comment is a bit hard to interpret, it seems like you had a meaningful personal takeaway from the experience, and we’re pleased it resonated with you in that way. Wishing you all the best and a great day ahead.

Hi Izidor, Thank you for taking the time to leave a review. It’s great to hear that your experience has been going well so far. We’re especially glad that the explanations felt clear and easy to follow, since that can make a real difference when getting started. Have a great day.

Hi Belisa, Thank you for taking the time to leave a review. It’s great to hear that you find the application very good. Simple feedback like yours tells us we’re delivering an experience that feels smooth and worthwhile. Have a lovely day.

Hi Michael, Thank you for taking the time to leave a review. “Learning to push forward” is a simple phrase, but it says a lot about where you are in your journey. We’re glad Wisey could be part of something that feels motivating and helps you keep moving in a positive direction. Wishing you all the best as you continue forward.

Hi RusticRanger, Thank you for taking the time to share your experience. It’s great to hear that the app has helped you step back and see situations from a different perspective. The way you described its impact on your confidence, problem-solving, and patience with others really stands out, especially in those moments when dealing with people who speak with more certainty than understanding. That kind of shift in mindset can make a real difference in everyday interactions. Wishing you all the best and a great day ahead.

Hi The Best HVAC.com, Thank you for taking the time to share your review. It’s great to hear that you found the information helpful. We also understand your point about the pace feeling a little fast, and that kind of detail is useful because the learning experience should feel clear and comfortable from start to finish. Wishing you all the best and a great day.

Dear Socrates! Thank you for giving us the feedback. We’re very sorry to hear about your experience and understand how frustrating this situation must feel. Difficulties accessing your account and managing your subscription are certainly not the experience we want for our users. Please contact us at [email protected] with your account email and any billing details so we can help you regain access and review the charges. Our team can also assist you directly with the cancellation process if needed. We appreciate you bringing this to our attention and will do our best to resolve it promptly!