Our product is designed to transform your personal productivity by tackling common challenges head-on. We provide actionable strategies and practical tools to help you overcome procrastination, manage ADHD, reduce stress, optimize your time management, and organize your environment.Our approach empowers you to stay focused, efficiently manage your time, and achieve your goals with greater ease. Discover how our innovative solutions can help you break through barriers and unlock your true potential. Experience a more productive and fulfilling life today!
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Is Wisey legit?
Wisey (wisey.app) has a 3.5 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 31% give 1 star; The business has replied to 99% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-01.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the dedicated support team for providing exceptionally fast, kind, and helpful responses whenever people need assistance with their daily inquiries. Consumers deeply appreciate how the wonderful staff handle various account questions, offering timely solutions and guiding participants patiently through the entire program.
However, some reviewers were not happy with the initial setup process and subscription management, specifically noting unexpected charges or confusing navigation steps. People also mentioned that managing account cancellations or trying to avoid optional add-ons during registration required careful attention and caused noticeable frustration.
Auto-generated from all reviews of this business. For reference only.
Cancelled 30-days before Renewal.. but the still billed me 18 days after the renewal was due. Sent screenshots of my original Cancellation Request.. but they still billed me. Fraud
Reply from Wisey2026-08-26
Dear Karl,
We’re very sorry to hear about your experience. We understand how concerning it must have been to see a charge after you had already submitted a cancellation request.
We would appreciate the opportunity to review your account, cancellation details, and payment history to better understand what happened and address your concerns. Please contact us at [email protected] with your account information, and our team will be happy to investigate and assist you further.
Thank you for bringing this matter to our attention.
Subscribed to this app in February, then discovered repeated monthly charges of over €40 for things I never ordered on a yearly AND a monthly plan. Payment History has a sheet showing one payment, no date, no links to any further information. Robbers.
Reply from Wisey2026-08-14
Dear Peter,
We’re very sorry to hear that your experience left you feeling this way.
We understand how concerning it must have been to discover charges you did not expect and to feel that the payment history did not provide the clarity you were looking for. We regret that the billing information and subscription details did not meet your expectations.
We would appreciate the opportunity to review your account and payment history in detail so we can better understand what happened and address your concerns. Please contact us at [email protected] with your account information, and our team will be happy to investigate and assist you further.
Thank you for taking the time to share your feedback. It helps us continue improving both our service and the overall customer experience.
⭐⭐⭐⭐⭐
I’m genuinely impressed with the support I received from the Wisey team. They responded immediately and took prompt action to help resolve my concern.
What stood out to me most was their understanding, kindness, and willingness to help. It really means a lot when a support team listens and takes your concern seriously.
Thank you, Wisey Support Team, for the excellent service and for making this experience so much easier. I truly appreciate it and would definitely recommend Wisey based on the support I received. ❤️
Reply from Wisey2026-08-14
Good day, Chamaree,
Thank you so much for taking the time to share such a thoughtful review. We’re delighted to hear that our support team was able to respond quickly and take prompt action to help with your concern.
It means a lot to know that you felt heard, understood, and genuinely supported throughout the experience. Providing kind and attentive support is very important to us, so your words are especially appreciated.
Thank you as well for your recommendation. We hope Wisey continues to be a helpful experience for you, and we’re always here whenever you need us.
Ultimately, this company was a 1-2 punch of (1) massively overselling the quality and efficacy of their app/tools, and (2) very clearly setting up their subscription cancelation process to be predatory and confusing. I think a company who actually believes in their app/product, would never feel the need to incorporate shady processes just to get a few more months of payments out of subscribers. I personally found the app to be lacking in any real substance, and it certainly didn't offer any new or helpful insights into living with ADHD.
Reply from Wisey2026-08-07
Dear Alex,
We're very sorry to hear that Wisey did not meet your expectations and that your experience left you feeling disappointed.
We regret that you found the content lacking in value and that the subscription and cancellation process felt unclear from your perspective. Your feedback is important to us, and we take concerns about transparency, user experience, and the quality of our content seriously.
We are continuously working to improve both our platform and our customer experience based on feedback like yours. If you would like us to review your case further, please contact us at [email protected], and our team will be happy to assist you.
Cancellation request ignored, months of charges – eventually refunded after repeated complaints
On 20 April 2026, I emailed s*pport@w*sey.app, Wisey’s support address, requesting a refund and explicitly instructing them to:
“Immediately cancel any active subscriptions linked to my details”
and
“Confirm that no further charges will be made.”
I received no response whatsoever.
Despite my written cancellation request, Wisey continued charging me €39.99 per month.
When I later contacted them again, I provided a screenshot of my original email clearly showing the date, time, recipient address and contents of my cancellation request.
Wisey told me that they could not locate the email in their support system and therefore had not processed the cancellation. They repeatedly referred to the fact that I had not received a cancellation confirmation and stated that I “believed” I had requested cancellation.
This was particularly frustrating because there was no question of me simply “believing” that I had cancelled. I had documented evidence that I sent an explicit cancellation request to the correct support address on 20 April.
I explained several times that while I could prove that I had sent the email correctly, I obviously had no control over whether Wisey’s internal support system received, registered or retained it. In my view, it was unreasonable for the financial consequences of that failure to be placed on me.
Wisey initially refused my request for a full refund, referring to their Money-Back Policy, and instead offered me 50% of only the most recent €39.99 payment as a “gesture of goodwill.”
I declined that offer and explained that I was not requesting a discretionary refund because I had changed my mind about a purchase. I was disputing recurring payments taken after I had already sent a written cancellation request.
After further correspondence, Wisey changed their position and offered a 100% refund of the most recent payment, while still refusing to refund the earlier charges.
I again declined to consider the matter resolved.
I pointed out that their inability to locate an email sent to their own designated support address did not change the fact that I had sent it correctly, and that I did not accept responsibility for the financial consequences of an apparent failure in their email/support system.
After yet another review of my case, Wisey finally changed their position again.
They have now confirmed that they are issuing full refunds for all of the recurring payments made after my cancellation request, including the €39.99 charges from 19 May and 18 June, in addition to the most recent payment they had already agreed to refund.
So, to Wisey’s credit, the matter has ultimately been resolved in full and I appreciate that they eventually made that decision.
However, I am still extremely disappointed by how much persistence was required to reach this outcome.
The progression was essentially:
Cancellation request sent → no response → continued monthly charges → full refund refused → 50% of one payment offered → 100% of one payment offered → finally, after continued complaints, all disputed payments refunded.
Had I accepted Wisey’s initial “gesture of goodwill”, I would have received only half of one payment back rather than the full amount that they ultimately agreed to refund.
For that reason, I cannot recommend the experience I had with Wisey’s subscription and cancellation process.
If you use Wisey, I strongly recommend keeping copies and screenshots of all correspondence, documenting any cancellation request, and checking your bank statements afterwards. In my case, that documentation proved extremely important.
I appreciate that Wisey ultimately resolved the matter, but it should not have required this much effort to have a documented cancellation request acknowledged and the subsequent charges refunded
Reply from Wisey2026-07-30
Dear Amanda,
We’re sincerely sorry to hear about the frustration and inconvenience you experienced throughout this process.
We regret that your cancellation request was not handled as expected and understand how concerning it was to continue seeing charges despite your documented request. We appreciate you acknowledging that the matter was ultimately resolved, and we also recognize your feedback about the time and effort it took to reach that outcome.
Your comments regarding our cancellation process, communication, and case handling are valuable and will be shared with our team as we continue working to improve the customer experience. Thank you for bringing this to our attention, and if you ever need any further assistance, please don't hesitate to contact us at [email protected].
What I believed was a one-time purchase (for one month) turned into nearly $400 in charges over four months for a service I never used. The sign-up process led me to believe I would be asked before any recurring subscription began, but instead I was automatically billed month after month.
Even worse, I discovered I had also been charged for a separate e-book subscription that I never knowingly signed up for and didn't even know existed.
When I contacted customer service, I went through multiple rounds of emails with what appeared to be AI-generated responses from a different representative each time. Despite explaining that I never used the service and never intended to subscribe, the best they offered was a refund of half of one month's charge ($48.50). That still leaves me out more than $350 for a product I never used.
Mistakes can happen, but how a company responds matters. In my experience, Wisey showed little interest in resolving the issue fairly. I would strongly encourage anyone considering this service to read the fine print carefully and monitor their credit card statements closely.
Reply from Wisey2026-07-30
Dear Paul,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this situation has been for you.
We regret that the subscription structure, billing process, and support experience did not meet your expectations or provide the clarity you were looking for. Your feedback regarding recurring charges, additional subscriptions, and the handling of your refund request is important to us, and we take these concerns seriously.
We would appreciate the opportunity to review your case once again and ensure that it has been handled appropriately. Please contact us at [email protected] with your account details so our team can investigate further and assist you.
I unsubscribed in October 2025. Unbeknownst to me until recently, the company charged and deducted my bank account monthly. Emailing was frustrating as I didn't receive response until I got through to their site.
Even then, it was ridiculous that they could only block future subscriptions but not refund (only 50%). What kind of policy is this for a company that kept billing and deducting every month AFTER subscription cancellation?
Reply from Wisey2026-07-30
Dear Ezekiel,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you experienced.
We’re very sorry to hear about your experience and the frustration caused by the continued charges after your cancellation. At Wisey, we understand how concerning this situation is and regret that our initial response did not meet your expectations.
After reviewing your case, we have issued a full refund for the charges in question. We also appreciate your feedback regarding our refund process and communication, and we will use it to improve our service. Please email us at [email protected] if you have any additional questions or feedback. Thank you for your feedback, as it helps us improve both our communication and overall customer support!
DO NOT TRUST: Approved my refund, tricked me into closing PayPal dispute, then blocked me.
I'mThe app is pretty basic content, probably ai made. Not at all helpful.
They use extremely deceitful billing and sales techniques. Their money back guarantee is very difficult to get. After finally getting approval for the refund, which required me to drop the dispute with PayPal, they still haven't given me the refund. It's been 5 weeks now since they approved it, but have provided nothing but excuses, sometimes conflicting excuses. They ask for more patience. Now they have stopped even opening my emails. Since they coerced me into closing my PayPal dispute, I am unable to open a new dispute.
Replying to your response. The email you provided is who I've been working with, and who has failed to process the refund. It is the ONLY communication method your company allows. Almost 2 months since I was told I would get a refund!
I have another email on 7/30/26, now let's see if they respond.
Reply from Wisey2026-07-30
Dear Phillip,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this situation has been.
We regret that the refund process and communication did not meet your expectations, and we take concerns about billing, refunds, and customer support very seriously. Your feedback is important to us, and we would like the opportunity to review your case and understand what happened.
Please contact us at [email protected] with your account details and any relevant correspondence so our team can investigate this matter thoroughly. We appreciate you bringing these concerns to our attention and will do our best to assist you!
Taking advantage of their mentally vulnerable userbase to make their cancellation process intentionally unclear and abusive.
Misleads consumer into signing up for two seperate subscriptions, one for the actual app and one for "workbooks", glorified ebooks that you must pay concurrently for. Did not remind me of autorenewal, did not indicate that I still had an active subscription when I cancelled the main one, when I was charged surprisingly for several months at a time, lied about giving me a refund! They told me to close my paypal case and they would provide a partial refund. It has been over a month, and this has not happened. Deliberate scam or extreme negligence?
Reply from Wisey2026-07-17
Dear Adam,
We’re very sorry to hear about your experience and understand how upsetting and frustrating this situation has been for you. We regret that the subscription structure, cancellation process, and refund experience did not meet your expectations or provide the clarity you expected. Your concerns regarding billing, communication, and the handling of your refund request are important to us, and we take them seriously.
We would like the opportunity to review your case thoroughly and investigate what happened with your account and refund. Please contact us at [email protected] with your account details so our team can assist you further and look into this matter.
This app is a complete rip off. Great in theory but it takes advantage strategically and even when you cancel they will randomly charge you 3 mnths later. Do not give them your financial information
Reply from Wisey2026-07-17
Dear Angela,
We're very sorry to hear about your experience and understand how frustrating this situation must have been. We regret that the subscription and billing process left you with this impression, as transparency and customer trust are very important to us.
We take reports of unexpected charges seriously and would like the opportunity to review your account in detail. Please contact us at [email protected] with your account and billing information so our team can investigate and assist you further. Your feedback is valuable and helps us continue improving our service!
Scam, they charge you 15$ for the firs month, not telling you its a subscription. I did all the checking to make sure I wouldnt be getting a recurring charge, howeve , 2 months later, a random charge of $60 just popped up out of nowhere. I trieed to cancel but they wouldnt budge. Avoid! AVOID!
Reply from Wisey2026-07-11
Hi Nikhil,
We’re very sorry to hear about your experience and the stress this situation caused.
At Wisey, our goal is to support users in a positive way, and we regret that the subscription process created confusion and frustration instead. We understand your concerns regarding the additional charges and the impact this had on your partner’s wellbeing and trust.
To resolve this matter fully, we have issued a refund for the remaining charges. For more assistance please contact us at [email protected] and our team will be there for you. Thank you for taking the time to share this feedback, as it helps us improve our billing clarity, communication, and overall user experience!
Be very careful with this app company! They will bill you even when you haven't downloaded or activated the app!
Very dishonest and unethical scam! Do not trust them. They list a Nevada address however they are based in Cyprus. Probably Russians.
Reply from Wisey2026-07-11
Hi Jason,
We’re very sorry to hear about your partner’s experience and the stress this situation caused.
At Wisey, our goal is to support users in a positive way, and we regret that the subscription process created confusion and frustration instead. We understand your concerns regarding the additional charges and the impact this had on your partner’s well-being and trust.
To resolve this matter fully, we have issued a refund for the charge you mentioned. For more assistance, please contact us at [email protected], and our team will be there for you. Thank you for taking the time to share this feedback, as it helps us improve our billing clarity, communication, and overall user experience!
I can't give no stars. This is a total scam. Keep away.
Reply from Wisey2026-07-07
Dear Tony,
We sincerely apologize for the frustration and inconvenience you experienced.
We’re very sorry to hear that your experience left you feeling this way. At Wisey, we strive to provide a valuable and transparent experience for every user, and we regret that we did not meet your expectations.
To address your concerns, we have issued a full refund for your purchase. Please email us at [email protected] if you have any additional questions or feedback. Thank you for sharing your feedback, as it helps us improve our service and support.
What they present as an application is a terribly expensive subscription service. When you realize this and try to cancel, they drag their feet, tell you how wrong you are, and essentially rob you of at least $50.
I should have seen this company is based in Cyprus and therefore feels it can do at it pleases to US customers. I'll be writing my State AG and Apple to request they remove this from their store
BEWARE!
Reply from Wisey2026-07-07
Dear Chuck,
We’re very sorry to hear about your experience and understand how frustrating and disappointing this situation must feel.
We regret that the subscription structure, cancellation process, and overall communication did not meet your expectations. Wisey aims to provide transparent information about plans and billing, and we take concerns about customer trust and fairness very seriously.
We would appreciate the opportunity to review your case in detail and better understand the issues you encountered. Please contact us at [email protected] with your account and billing information so our team can investigate and assist you further.
Signed if for free trial and was charged a stupid high amount for some ebooks which were automatically downloaded. Asked refund and took weeks to reply they feel sorry. And nothing else
5 charges on the day I installed the app. 17,99; 9,99 and 3 of 1 USD.
Reply from Wisey2026-07-04
Dear Monica,
Your feedback regarding the charges and response time is important to us, and we take these concerns seriously.
We’re very sorry to hear about your experience and understand how frustrating the unexpected charges and delayed response must have been. We regret that the purchase process and refund experience did not meet your expectations.
We would like the opportunity to review your account and payment history in detail to better understand what happened. Please contact us at [email protected] with your account information so our team can investigate and assist you further.
They took money even though i cancelled the subscription. They refuse to give it back stay away they stealing money and its shocking. Even the dates doesnt make sense. I started on 6 may cancelled it 10days later. If what they say is true they should have taken money every 28 days. They didnt take anything on the 3rd of june they took today at the 28 of june. This company is full of lies. I want my refund
Reply from Wisey2026-07-04
Dear Jacques,
We’re very sorry to hear about your experience and understand how upsetting and frustrating this situation must be.
We regret that there was confusion regarding your subscription, billing dates, and refund request. We take concerns about unexpected charges seriously and would like the opportunity to review your account and payment history in detail.
Please contact us at [email protected] with your account information so our team can investigate your case and provide further assistance. We appreciate your feedback and will do our best to help resolve this matter.
Be very careful with these people.
It will look like you can try the app for a one time 9,99 but it will automatically setup a subscription for 40 euros a month. This subscription is not visible in your apple account since it is a “in app/platform subsciption”
I emailed them within 6 hours of this renewal and i only get these frustrating AI generared answers why i will not get a refund or if i would like a different payment plan.
These people are in it to screw everyone over once.
The app is sh#t, just visualy made to get your attention once and rob you for 10+40 euros total.
The only response i want from you a-holes a full refund for the 40 euros.
If not dont even try to respond.
Reply from Wisey2026-07-07
Dear Marijn,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused.
We’re very sorry to hear about your experience and understand how frustrating this situation has been. We regret that the subscription and billing process did not meet your expectations.
We have reviewed your case and issued a full refund for the renewal charge.
We also appreciate your feedback regarding subscription visibility and support communication, and we are continuously working to improve both. For additional assistance, you can always reach out to our Support Team at [email protected]. Cheers!
Realising I have ADHD. Great!. I thought I was mentally insane 😭
Reply from Wisey2026-06-26
Good day, Llani,
Thank you for taking the time to share your experience.
It means a lot to hear that this helped you better understand what you have been feeling. Realizing that there may be an explanation like ADHD, especially after such a difficult and confusing period, can bring a real sense of relief and clarity.
We are very glad Wisey could be helpful for you, and we hope it continues to support you well.
★☆☆☆☆
I signed up for what I believed was a trial and never intentionally continued using this service. Months later, I discovered that I had been charged for a subscription that I was no longer using.
When I contacted customer support, I explained that I had received no meaningful value from the service and requested a refund in good faith. My request was denied solely because of their refund policy, despite the fact that my subscription had already been canceled and I confirmed that I wanted my account permanently deleted.
As a small business owner, every dollar matters. I believe companies should be transparent about recurring subscriptions and should be willing to make reasonable exceptions for customers who clearly did not intend to continue paying for a service they barely used.
While the support team was polite, I was disappointed that they chose to rely strictly on policy rather than customer fairness. Based on my experience, I cannot recommend this service.
Reply from Wisey2026-06-28
Good day, Rafael,
I appreciate you taking the time to describe your experience so clearly.
I understand how upsetting it must have been to discover subscription charges months later when you believed you had only signed up for a trial, especially after feeling that the service had provided little real value. I also hear your concern about transparency around recurring billing and how frustrating it felt to receive a policy-based response when you were hoping for a fairer review of your situation.
Please contact our support team directly at [email protected] so we can look into your experience in more detail and discuss it with you personally. We hope to hear from you soon.
SCAM - DO NOT SIGN UP! This company is preying on the type of person it advertises towards. DO NOT GET CAUGHT OUT BY THESE SCAMMERS! Charged me £85 after the month trial even though it should be £9.99 a month and refuse to give a refund even though the advertising is not accurate and is misleading.
Reply from Wisey2026-06-25
Good day, Alex,
We appreciate you sharing this feedback and understand how upsetting this experience has been for you.
From your review, it is clear that the charge after the trial and the difference between what you expected to pay and what was billed left you feeling misled and frustrated. Concerns about how the offer was presented can seriously affect trust, and we take that reaction seriously.
Please contact our support team directly at [email protected] so we can look into your experience in more detail and review the concerns you raised. We hope to hear from you soon.
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