Wizfair Travels Deals in Domestic & International Flights & Packages At Affordable Price.
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Is Wizfair Travel legit?
Wizfair Travel (wizfairvacation.com) has a 4.7 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional helpfulness and patience, noting that the entire booking process is remarkably simple and straightforward. Travelers often highlight the quick response times and efficient customer support, which make managing reservations completely stress-free and pleasant from start to finish.
Some reviewers were not happy with unexpected flight schedule modifications and frustratingly long hold times when attempting to reach support. A few other people also felt that dealing with strict non-refundable processing fees, unexpected fare differences, and complicated communication procedures caused significant anxiety during their travel planning.
Auto-generated from all reviews of this business. For reference only.
For the few dollars you save, it just isn't worth using this site. I did by mistake and didn't notice until I saw that even using my airline card, the checked baggage was not free, as the airline would have been. So I rebooked through the airline itself, and then when I went to cancel, I was put on "hold" for 10 minutes while the agent (Andy) had to check it out before he could finalize my cancellation. He had an accent and was difficult to understand. He kept having excuses for keep me on hold. Said he'd send an email and I could cancel, but finally did. He said it would take 7-10 days to get to the bank. I finally received the email he sent, and then the next morning had another (very obscure) email with a "required" response of "I agree" to the questions "Do you want to cancel this reservation?" The name "Wizfair" only appeared in small print on the bottom of that email Would have been easy to miss, then I would have missed my 24 our refundable period. The entire cancellation process took over 15 minutes by phone. No email cancellation options exist.
I believe this is a fraudulent site, because they make it very difficult to cancel any reservations within the 24hour refund period. Avoid at all costs!
Haven't taken the flight yet, but the ticket purchasing experience was great. I accidentally booked the wrong departure date, called in, was able to speak to a person quickly, and Dexter was very helpful in helping me change the ticket to the right date for minimal cost. I've used much more expensive airlines where it's impossible to get a human on the phone, so overall was left with a positive impression.
For the few dollars you save, it just isn't worth using this site. I did by mistake and didn't notice until I saw that even using my airline card, the checked baggage was not free, as the airline would have been. So I rebooked through the airline itself, and then when I went to cancel, I was put on "hold" for 10 minutes while the agent (Andy) had to check it out before he could finalize my cancellation. He had an accent and was difficult to understand. He kept having excuses for keep me on hold. Said he'd send an email and I could cancel, but finally did. He said it would take 7-10 days to get to the bank. They entire cancellation process took over 15 minutes and was agonizing.
We had a really difficult day because our 5:23 AM flight was canceled without any prior notification, and we were never informed about the change. We went to the assigned gate, only to be told by the airline staff that it was not the correct flight, which left us completely shocked, confused, and stressed. I immediately called the booking help line, where I was connected with Cody, who was absolutely outstanding. He remained incredibly patient, understanding, and professional throughout the entire call, carefully listened to our situation, and worked tirelessly to find us an alternative flight. His calm attitude, empathy, and dedication turned a very stressful experience into a manageable one. I am sincerely grateful for all the support Cody provided and truly appreciate the exceptional customer service he delivered. Thank you so much, Cody, for your patience, kindness, and for going above and beyond to help us during such a difficult situation.
I had the pleasure of having Tim help me on various occasions. He was very helpful and kind on the phone. He answered my questions smoothly and was of excellent service. My check in process was very easy. It’s such a great feeling to talk with a representative on the phone that is caring and attentive. He is very knowledgeable and professional. Thank you Tim & Wizfairtravels for awesome customer service !
Good service, Mandy did great making sure my ticket was booked and gave me the confirmation and make sure the flight was sorted. Thank you Mandy for your help
The experience was really good, Mandy helped me sort out getting my boarding pass sorted in a expedited manner and processed my payment to not miss my flight after missing my flight with another airline.
Dexter was extremely helpful. Stayed on call till the problem was fixed. I even wrote the wrong email and he realized it was spelled wrong because it had my name in it and then fixed it
I had an excellent experience with this company while resolving an issue with my ticket. A special thank you to Daikho, who spent hours helping me work through everything with incredible patience, kindness, and professionalism. He was gentle, understanding, and even managed to make me laugh during what could have been a very frustrating situation. His dedication to helping me find a solution did not go unnoticed. Thank you, Daikho, for going above and beyond!
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