Wordans USA (wordans.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 75% of negative reviews; 27 of them were added in the last 12 months. Last updated 2026-08-10.
I purchased the Gildan SF000 Fleece Crew Sweatshirt in the color paragon which is a really pretty mauve color. But, unfortunately it fit too big. I reached out to customer service for an exchange and within 24hrs I had a response from a wonderful lady, Angela Nepper. She went above and beyond to resolve my issue. She offered me a discount code so that I could repurchase the sweatshirt in my size, allowed me to keep the size purchased, and went as far as to also include a link to a shopping cart she created on my behalf with my desired size to make checkout faster for me. I have never purchased from this company before, but employees like Angela make the experience enjoyable. This company also offers affordable prices and great quality. I will continue business with them!
M
Mandi S · 1 review · Experienced 2023-08-02 ·
★★★★★
High-quality product
High-quality product! I really love the shirt material and the sizes are right on. When I got the order for my employees in my small business, there were 2 shirts that were accidentally sent in the wrong color. A simple email solved the problem, and I received the replacements within 2 days. I highly recommend Wordans USA for your needs.
Wordans has great products and competitive pricing. And if there are any issues with exchanges, their customer service is first class. Angela, my representative was professional and prompt with her responses.
I love ordering my hats from Wordans. Prices are reasonable and the shipping time is very quick. When I had a slight issue with my latest delivery, I reached out via email. Angela replied to my concerns and immediately fixed the problem. I will continue to order from this company and encourage others to do so as well. Thank you to Angela and all at Wordans!
I loved the delivery time and the quality of the shirts when I placed an order for my boyfriend business I was missing two shirts. I called and spoke with Angela who was very helpful in helping me get these other shirts that were missing shipped out to us. This is the lovely customer satisfaction that will have us keep ordering from this website. Thank you
A
Anna · 2 reviews · Experienced 2023-07-13 ·
★★★★★
Great customer service and support
Great customer service and support! Nicholas was kind and responsive and definitely helpful.
R
Reggy · 1 review · Experienced 2023-07-05 ·
★★★★★
Great Customer Service!
Nicholas took care of a return and his professionalism in this matter was above and beyond. He is courteous knowledgeable and made me feel appreciated and valued as a customer. I will definitely order from Wordans again in the near future.
I had a si gle shirt with an imperfection and it was replaced with zero hassle and perfect customer service
Reply from Wordans USA2023-07-11
Thank you for your order and thank you for your review.
L
Lilly Brown · 1 review · Experienced 2023-07-10 ·
★★★★★
Good prices, great support
Nicholas at support was on top of things. I'd bought some shirts for my husband and two of them had some seams come loose in the wash, so I reached out to see what could be done. He responded to let me know that the shirts were in the mail. Good prices, good customer service- this'll be our new place to buy clothes.
Reply from Wordans USA2023-07-11
Thank you for your order and thank you for your review.
Nick V took care of a return I needed very quickly. Great customer service! I love this company!!!
Reply from Wordans USA2023-07-11
Thank you for your order and thank you for your review.
D
Daniel · 1 review · Experienced 2023-07-07 ·
★★★★★
Excellent customer service experience
Recently had a great experience dealing with Nicholas Vlieland-Boddy from the sales team.
He was quick to process my return and address my concerns about my refund.
Big thank you to Nicholas!
Reply from Wordans USA2023-07-11
Thank you for your order and thank you for your review.
E
Eric W.E. Denman · 1 review · Experienced 2023-07-05 ·
★★★★★
Ordered a bunch of Jerzees tshirts
Ordered a bunch of Jerzees tshirts. Best price I could find anywhere. Delivered in less than two days. Good quality. Would purchase here again.
Reply from Wordans USA2023-07-11
Thank you for your order and thank you for your review.
V
VICTOR · 1 review · Experienced 2023-06-12 ·
★★★★★
GREAT AND FAST
GREAT AND FAST, 3RD TIME ORDERING WORK SHIRTS.
Reply from Wordans USA2023-06-13
Hello,
Thank you very much for your review :)
V
Virginia Boenigk · 1 review · Experienced 2023-05-22 ·
★★★★★
We had a great customer service…
We had a great customer service experience with Anna. She got back to us right away and was very helpful
Reply from Wordans USA2023-05-23
Hello,
Thank you very much for your review!
N
Nicole A · 1 review · Experienced 2023-05-17 ·
★★★★★
Glad I found them!
I'm starting brand promo for an event and needed quality that wouldn't break my budget. I'm very happy with my first batch and will be purchasing again. There was slight problem with one order but Charlie was on it made sure I received correct items. Shipping was fast. When folks take a chance on starting a new venture, it's great when vendors come thru.
Reply from Wordans USA2023-05-17
Hello!
Thank you for the review😊
C
Cousin Ross Productions · 1 review · Experienced 2022-11-02 ·
★★★★★
We always know what we arw getting
We always know what we arw getting, the warehouse(s) from where product is shipped, and when it arrives before it does. They have a good selection of environmental helpful products to choose from when we can't find it anywhere else ladt minute.
Reply from Wordans USA2023-04-26
Hello!
Thank you for the review😊
S
Stiven Smith · 2 reviews · Experienced 2023-03-07 ·
★★★★★
Having employees like Adiel ensures…
Having employees like Adiel ensures that Wordans keeps my business. It is so good to work with a company that values customer service. Thank you Adiel.
always have a great experience getting shirts and other items, but it's nice to know that the return process/policy is really easy as well.
I do not recommend. TOO EXPENSIVE AND NOT CUSTOMER SIDE
it is the most expensive seller in the market and the lower limits of the discount coupons they give are very high.
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Response to the company's response:
NO seasonal discounts!!!
your discount coupon was 5% without any limit. Then it went down to 3%. And now you want us to order at least $200.
I buy t-shirts for an average of $10,000 a month and I won't buy a single dollar from you.
Let me clarify your competitive price.
I buy a t-shirt from you for $6.5, which costs an average of $4.5 from other stores.
Reply from Wordans USA2023-02-20
Hello,
Thank you for your feedback. We are sorry to hear our services does not meet your needs at the moment. We try to keep our prices competitive and we always run seasonal campaigns with coupon codes available on our website.
We are always available via phone or email to assist you in finding the best product available in our catalogue for your needs, so do not hesitate to contact us.
Have a great day!
I've ordered clothing multiple times for my small business and my shipment has always been on time and there have never been any missing items! I really appreciate that. Charlie's customer service has always been kind and helpful!
Reply from Wordans USA2023-02-17
Hello Susie,
Thank you for your comment, we are happy to provide you with the best service. ✨
Ive ordered from Wordans many times and always had a great experience. Only once was an order missing items, no problem these things happen, made a quick call and Adiel was amazingly helpful in fixing the issue! Extremely kind and kept me updated via email on the process, I had my shirts within 2 days!
Reply from Wordans USA2023-01-20
Hello!
Thank you for your comment, we are happy to provide you with the best service. ✨
