The safest community for travel and volunteering. Connect with millions of conscientious travelers and welcoming hosts around the world and have transformative experiences.
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Is Worldpackers legit?
Worldpackers (worldpackers.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 81% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-26.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. People love how easy the platform is to use for connecting with wonderful hosts and discovering unique global travel opportunities. Travelers frequently praise the exceptionally supportive community and the incredible chance to build lifelong international friendships along the way.
Some reviewers were not happy with unresponsive hosts who failed to reply and occasional unexpected trip cancellations. A few consumers also noted that certain profile setups felt confusing and difficult to navigate when starting out. Additionally, a small group of users felt that the platform involvement led to wasted time and unnecessary complications.
Auto-generated from all reviews of this business. For reference only.
If I could give it a NEGATIVE 5 I most definitely would. Do not volunteer with this company because the hostels that come on to it are trying to skirt around labor laws in their own country. They also have terrible customer service that is not quick even if you pay for the membership. I used this stupid platform to go to albania. The hostel i went to has NO paid employee's and is ran ONLY by people from the worldpackers website. The host was aggressive, disrespectful, didn't provide adequate food for 100 degree whether, assigned tasks that required 2 to 3 people, only made women do all the cleaning, made women work double shifts and made women who needed to be in all women dorms due to their hijab stay in mixed dorms and on top of ALL of that we were put in the hottest room in the hostel, with no a/c and fans that barely worked or did not work at all. I only lasted 2 days at the hostel because after the first day of work i told him i would not be able to stay the full 2 month stay i booked with him because the work was too much and I would not be able to do it. He got aggressive and picked a fight with me yelling at the top of his lungs infront of the other volunteers and guests. I lasted 2 days and left, when i put in for the "world packers protection" they told me i should have talked to him about the work and should not have left. EVEN THOUGH i did not feel safe and he was overly aggressive and yelled at me infront of other people. So apparently i should have gotten into another verbal altercation with a man in a different country. When i asked for a supervisor to evaluate the denial Bruna Mendes said her decision is final and there was no need. When i went to do a review, i was denied the opportunity to review the hostel because the hostel owner said i didn't show up. EVEN THOUGH world packers changed my departure date from 10/27 to 08/10. I arrived on 08/07. She said without proof there is nothing she can do. DO NOT USE THIS PLATFORM, IT IS A SCAM AND UNSAFE. I have had more luck finding Amazing hostels and volunteer experiences by reaching out to places directly. It's just a way for people to get free labor and the company does not protect you when things go wrong. They don't even ensure you are in a suitable livable accomodation. They also remove or don't let you review hostels honestly.
I love the app it’s easy to understand and use, you can apply for a lot of volunteer if you want a kind of volunteer for sure will be on the app
Reply from Worldpackers2026-08-24
Hey Santiago,
Thank you so much for your kind words!
We’re really happy to have you as part of the Worldpackers community and wish you many amazing experiences ahead! 🌎✨
Warmly,
The Worldpackers Team
Eloah was very helpful throughout a very difficult and long process with my situation with a host! Very fast response time and amazing explanations of everything of what to do step by step! Worldpackers provides amazing support and help throughout volunteer experiences and I will 100% recommend it to anyone looking to have a safe and enjoyable experience while volunteering!
Reply from Worldpackers2026-08-24
Hey Daniel,
We’re happy to hear that our support team met your expectations! Your feedback is invaluable and encourages us to continue providing top-notch assistance.
Thank you for being a part of the Worldpackers community! We wish you incredible experiences ahead :)
Warmly,
The Worldpackers Team
Most of my volunteer positions have been great. Hosts were great, work as agreed upon, friendliness, traveling in different areas of the world. I had one bad host and the support team was amazing. I got reimbursed to leave the situation, quick communication and felt safe and comfortable by the end. The membership cost is definitely worth it, I saved that amount with my first volunteer position so I would recommend
Reply from Worldpackers2026-08-24
Hey Ember,
We’re so glad to hear you enjoyed your experience! Your positive words make our efforts worthwhile.
Thank you for being a part of WP community!
We’re here to help if you need anything!
Warmly,
Worlpdackers Team
The possibility to get in contact with lots of different people and communities! Up to now, I didn’t have scam issues with experiences thanks to the review and the possibility to get in contact with other travellers.
Reply from Worldpackers2026-08-19
Hi Carlo!
Thanks for the great feedback! We’re thrilled that you’re enjoying real community connections and finding the review system helpful for safe, worry-free experiences.
Safe travels on your next adventure!
The Worldpackers Team
Through Worldpackers I experienced some of the best moments of my life!
Is a great way to meet people from around the world and mostly to travel but not as a normal tourist, but something's more!
Reply from Worldpackers2026-08-19
Hi Francesco,
Thank you so much for sharing your experience!
Hearing that Worldpackers helped create some of the best moments of your life is what it's all about. Stepping beyond the typical tourist path to build real connections with people around the world is truly special.
Wishing you many more incredible adventures on the road ahead!
Warmly,
The Worldpackers Team
I had amazing experiences through Worldpackers. It gives you the chance to experience many places in a deeply way, connecting with people from all over the world without spending an amount of money. Besides travelling, it gave me many friends that i will take for life.
Reply from Worldpackers2026-08-17
Thank you so much for sharing your experience! 💙 We're so happy to hear that Worldpackers gave you the opportunity to explore new places, connect with people from all over the world, and make friendships that will last a lifetime.
We hope you have many more amazing adventures ahead! 🌎✨
Worldpackers is a great way to get to discover the real world
Worldpackers is a great way to get to know and discover the world, since I downloaded I have travelled all over South America and I have had a great time anywhere I have been to. The app is very practical and if you have a problem, their team help you out. I would recommend it for everyone that wants to join and discover the world in a different way.
Reply from Worldpackers2026-08-16
Hey Antonio,
Thank you so much for your kind words! 💙 We’re really happy to hear that Worldpackers has helped you discover South America and have such great experiences along the way. Thanks for recommending us and for being part of our community!
WP TEAM
I've had a great time at the hosts that I applied to! I definitely recommend Worldpackers!
Reply from Worldpackers2026-08-15
Hi there! Thank you so much for your kind words! We're thrilled to hear you had such a great time with your hosts. Connecting travelers with amazing hosts is exactly what we aim for, and we're so happy you recommend Worldpackers. Wishing you many more incredible adventures ahead!
Safe travels! 💙
Worldpackers Team
Misleading listings and zero support when problems happen
I had 2 very bad experiences with Worldpackers hosts in Japan and I cannot recommend this platform.
Nagoya - "Digital Operations Helper"
The listing said 20h/week, social media, content, photo/video. Lunch daily. When I arrived, they refused to let me work because I didn't have a computer. I offered my iPad Pro but they said it wasn't compatible. They never provided a computer, even though the listing didn't say "you must bring one". It felt like an excuse. Instead they forced me to clean all rooms in the guesthouse. They timed me down to the minute, I often worked 30min extra with no break. The guesthouse was extremely old and unsafe - concrete fell from the roof and balcony 1 day after I left. My room was the worst one, just a bunk bed. I couldn't sleep because of crickets and train noise. On my days off, no lunch was provided even though it was promised. The location was 40min and 1800 JPY by train from the city center with nothing around.
Nanto, Toyama - Restaurant Host
The listing said: gardening, organic farming, kitchen help. The house was full of spiders, webs, and big flying cockroaches. On day 1 I woke up at 4am to weed a muddy rice field for 2 hours. I got an allergic reaction but was never warned. The rest of the day was 3-4 hours straight of dishwashing in terrible conditions, plus cleaning. The kitchen equipment was deformed and dirty. I also had to move heavy fridge/freezers. One day I worked 9 hours. The night before I left they cut the electricity. Meals were only 2 instead of 3 promised, not filling, and I even found a steel scourer in my food. The host was aggressive.
Worldpackers Support
I reported everything. They only sent empty motivational messages days later. No real help. Their "SafeGuard" offers max $59 support and they will likely reject it with excuses.
Most listings feel like people trying to get free labor instead of hiring staff. Many reviews that are negative don't get published. You are not an insured employee, so if something happens to you, no one is responsible.
Save your money. You can contact hosts directly without paying Worldpackers.
Reply from Worldpackers2026-08-13
Hi Traveler!
Thank you for sharing your feedback. We are truly sorry to hear about your experience in Japan and that you felt our support fell short. The situations you described do not reflect the standards of our community, and we take them very seriously.
To allow us to locate your account, thoroughly investigate these hosts, and provide you with proper assistance, please reach out to us directly through our Help Center. Our team is ready to review your case in detail and help resolve this.
Best regards,
Worldpackers Team
I’ve had many transformational, educational, and fun experiences through worldpackers. This platform has allowed me to explore, study, socialize, learn, and develop new connections in different places around the world. I’m immensely grateful and share it with as many people as possible. It’s such an ethical way to travel. To refrain from only being a consumer in a new country and giving something back to the communities and people I cross paths with .
Reply from Worldpackers2026-08-10
Thank you so much for your kind feedback! We’re really happy to hear that Worldpackers has helped you explore, learn, connect with people, and have such meaningful experiences around the world.
It means a lot to know that you see volunteering as a way to give back to the communities you visit. Thank you for being part of our community and for recommending Worldpackers to others! 💙
WP team
I had a great experience on here once and a life time opportunity
Reply from Worldpackers2026-08-05
Julia,
Thank you for sharing! We’re thrilled to hear you had such a great and memorable experience. Wishing you many more incredible journeys ahead!
Worldpackers Team
Worldpackers offer a very smart way to travel, I had just amazing experiences so far where I felt safe and gave a strong contact with locals and deepen into the culture a lot.
It’s an app for travelers, not tourists, so if you are among for comfort and relax this is not a cheap way to get there. This is for whom really wants authentic travel experiences and growth outside their comfort zones.
Reply from Worldpackers2026-07-28
Hi Gaia,
Thank you so much for sharing your experience! 💙 We're delighted to hear that Worldpackers has allowed you to travel safely, connect with locals, and enjoy such authentic cultural experiences. We truly appreciate your thoughtful feedback and hope many more amazing adventures are ahead!
Worldpackers team.
Worldpackers have definitely changed my life and the way I travel forever, I found great people and great experiences through them. I do have a couple of suggestions, an option to translate the comments and the texts in the chat on the app, a lot of people write in their spoken language. I also think that an option to reply to host invites other then apply, I find that a lot of people go out of their way to write me a personal message, and sometimes it's just not relevant but I'd still like to send them a message thanking them, like they get to do, I think that would be nice to both sides.
Reply from Worldpackers2026-08-03
Helloo : )
Thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that you had a great experience with us. Your feedback truly makes our day.
If you ever need anything else, please don't hesitate to reach out.
Best regards,
Worldpackers Team
I recently went to Punta Tortuga Conservation Wildlife Station in Ecuador and I had the most memorable experience of my life! This was my first time travelling and as a final year university student studying a BSc in Biology specializing in Marine Biology, environmental Biology and Ecology, this trip was the perfect thing to do! Using Worldpackers was amazing , everything was done smoothly!! Can’t wait to do another trip with this organization
Reply from Worldpackers2026-07-17
Thank you for taking the time to leave such a great review. It’s fantastic to know that your first travel experience was a success and that the conservation work in Ecuador was a meaningful step for your biology career. We really appreciate your trust in Worldpackers to make the process smooth for you. Have a great time planning your next trip, and we'll be here to help you along the way!
Worldpackers Team
Great app. Thw hosts have been amazing. This is the perfect way to actually meet and learn about different cultures.
Reply from Worldpackers2026-07-16
Hey Alexa.
Thank you so much for your wonderful review! 🌟
We are absolutely thrilled to hear that you've had such amazing experiences with your hosts and that our platform is helping you connect deeply with new cultures.
Knowing that we can be a part of your journey truly makes our day.
Wishing you many more incredible adventures ahead! 💙
Worldpackers Team
I had a great time. I would recommend being worldpacker at Howzit hostel in Hilo to everyone.
Reply from Worldpackers2026-07-15
Hey there!
Thank you for your kind words. It's very important for us to know that the experiences we promote are so highly valued by our travelers.
We wish you continued wonderful travels.
Sunny regards,
The Worldpackers Team
Great organisation with great opportunities to volunteer all over the world. With the subscription you pay for, you feel insured if anything goes wrong with your stay. The opportunities are endless really!
Reply from Worldpackers2026-08-03
Hi Francesca!
Thank you for sharing your experience. We're glad to hear that you're finding good volunteer opportunities around the world. Traveling can sometimes be unpredictable, so it means a lot to know that our subscription gives you peace of mind and makes you feel secure during your stays.
We're here to support you wherever you go.
Safe travels!
Worldpackers Team
Worldpackers made my experience pretty remarkable!
Worldpackers made my experience pretty effortless from start to finish. They have so many opportunities all over the world! The hosts that I’ve encountered through one on one experiences and communicating through the app has been remarkable! I just completed my first assignment, and it was absolutely everything to me. I’m looking forward to taking advantage of more opportunities!
Reply from Worldpackers2026-08-03
Hi Kimberly,
Thank you so much for sharing this. We know how exciting—and sometimes daunting—a first volunteer trip can be, so hearing that it meant everything to you truly makes our day. We are so glad that our platform and the hosts helped make the whole process feel effortless from start to finish.
Congratulations on completing your first assignment! We'll be right here to support you on your next ones : )
Sunny regards,
Worldpackers Team
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