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Electronics & Technology

WPS Office

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524 reviews

3.1524 reviews
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About WPS Office

Data updated
Website
wps.com
Category
Electronics & Technology
Location
Singapore
Status
Unclaimed
Last 12 months
131 reviews
Replies to negative
9% (20/224)
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About this business

WPS Office is a lightweight, feature-rich comprehensive office suite with high compatibility. As a handy and professional office software, WPS Office allows you to edit files in Writer, Presentation, Spreadsheet, and PDF to improve your work efficiency. WPS Office is available on multiple platforms, including Windows, macOS, Linux, Android, and iOS. You can work anytime and anywhere on your mobile phone or computer. Work-study-life balance is no longer a far-fetched dream but at your fingertips.

Written by the business, not verified by us.

Is WPS Office legit?

WPS Office (wps.com) has a 3.1 out of 5 rating on OK.one, based on 524 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 38% give 1 star; The business has replied to 9% of negative reviews; Reviews mostly discuss User experience, App, Product. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were let down by their experience overall. Consumers expressed deep dissatisfaction because unexpected subscription fees, sudden paywalls, and updates caused issues with file access. Reviewers also noted that the application overrides default settings, changes icons, and installs itself without clear notice. Many people experienced severe issues with customer support and found the overall software behavior intrusive and unacceptable. Some people were satisfied with the application, mentioning it is easy to use, helps format documents well, and serves as a practical tool. Others pointed out that the software worked well for free over long periods without any unexpected payment demands.

Auto-generated from all reviews of this business. For reference only.

What people say

Non good with the function of translate…

Non good with the function of translate because I can’t find out this tools on the wps office, word,PDF…

Reply from WPS Office2023-03-09

Dear Joseph We, Thank you for bringing this to our attention. We apologize for any confusion, but WPS Office does not currently have a built-in translation function. We are constantly working to improve our software and appreciate your feedback on how we can better serve our customers. We will take your feedback into consideration as we continue to develop and update our product. If you have any further questions or concerns, please don't hesitate to contact our customer service team at [email protected]. We appreciate your support and hope that we can continue to provide you with high-quality software and customer service in the future. Best regards, WPS Office Team

Should have word pronunciation with…

Should have word pronunciation with voice..i mean a bot who will help by reading the pdf with voice....like someone who want to hear the voice.. should be added this function

Reply from WPS Office2023-10-19

Dear user, Thank you for your suggestion regarding a voice pronunciation feature for PDF. We value your feedback, and your idea of enhancing our product is appreciated. To discuss this further or share any other ideas, please contact us at [email protected]. We're here to assist you. Best regards, WPS office support team

Great product offering full compatibilty

Great product offering full compatibility with Office 365. My only comments are integration with Google Drive could be better. Cannot reorder file/folders from default alphabetical and having to pay for both Windows and iOS subscriptions. Need a cross platform offering as well

Two problem, but ergonomic

Shortcut for screenshot dont work if i dont start assistant and clic on Parameter. Every windows restart are concern. For excel, in french mode, the cells méthod (SUM->SOMME, EQUIV->EQUALS ?) are translate in french, it's more difficult for resherch equivalent. Except this, wps are realy greatfull for dayli work.

It's the best Office suite

It's the best Office suite. It has excellent price, excelent capabilities, easy to use, compatible with microsoft office documents. I like also the PDF feautures. I am not giving 5 stars because only in document the grammar spelling is only working for the 1st language i proofed. I use Greek and English and every time i want to Check English Grammar i must remove greek language so english language be first and vice versa. At past days i didn't need to do this. But now even on new installation there is tha little problem

I find it easier to search YouTube for…

I find it easier to search YouTube for instructions on how to use WPS office than using the WPS manual. It has good features, but it is sometimes not intuitive. People should be able to use WPS Office without having to read anything.

WPS Office is a great alternative to…Microsoft Word

WPS Office is a great alternative to Word and essentially fills every need I have for a word processor. I have tried alternatives like Open Office or Libre. And WPS is superior in every way, honestly. It occasionally has janky moments with what seem like small bugs - these often, I think, coincide with updates and never last long. Overall, great software.

Your product is good

Your product is good. I have enjoyed using it for about four-five years now as a paid subscriber. However, your response time to a recent problem I had was way too long. More than a week which was a bit of a turn-off. I hope you make a serious effort to improve in this area.

What is "Premium"? from this WPS company

Edit went from 4 Stars to 1 Star: I finally got the WPS Templates Premium added but here is the problem from inside the software they offered a student discount and the price was only $20 a yr but it kept telling me that I already had it. So I go to the site to purchase and they want $59 a yr and there's no student discount. So I bought a 1 month sub for $6 with a 7-day trial, which I've already removed the auto-renew. If this does not scream scam I don't know what does. It's sad that the software works great it's the company's greed that makes it terrible, will probably just stick to the free version and call it a day. I played with the software and it works, I found no errors until I tried to use a "Premium" graphic in the Presentation software. I bought the Premium for a year for $29 with a 7 day trial. Even though everywhere I checked said I had premium I was still unable to add the graphics without being asked to buy "Premuim" again at a totally different price. So this was on the Templates page so I thought it was a separate charge and tried to pay it. It gave me a discount for being a student but then when I tried to pay it told me that I already had a "Premium" subscription. The problem is that this site/company has too many different pricing pages for too many different options so you don't really know what you are getting for that one "Premium" sub. Now if all of what I came across is offered in the "Premium" subscription I would say that this is a great deal. I reached out on their Facebook page and sent a message to support but have yet to hear back.

Reply from WPS Office2023-01-30

Hi Yolanda. Thanks for sharing your experience. We sincerely apologize for any inconvenience that happened on your end.I understand your confusion and appreciate your support of our software all the time. Per your description, please allow me to make some explanation as below. WPS Office provide two "Premium" subscriptions based on different benefits and services, which the one is WPS Office Premium subscription, the other one is WPS Template Premium subscription. As for the WPS Office Premium, it contains over 80 advanced features like full PDF benefits, multi-function file tools, collaboration & cloud storage and more, which can make your work easier. And there will be a crown icon to go with WPS Office Premium functions in the software. With the WPS Template Premium, you can get full access to 10000+ templates and resources in WPS Office, all the templates resources are come with a diamond icon in the software. As the graphic you choose should belong to Template Premium resource, so it requires to upgrade to Template Premium to use it. It seems that the "Premium" name on the graphic resource and same UI style pricing page to make the confusion. As for the failed to purchase issue, we disabled the repeat order in order to avoid duplicate purchase on the same Premium subscription from users. And at present, only WPS Office Premium subscription provides the student offer, that would be the reason you cannot buy at the student offer either. WPS values each customer's benefits and we care about the voice of each user. It is our ultimate pursuit that users can use our software happily! I will pass the above Premium name confusion and Template Premium student offer missing issues to our product team. We'll put this issue in the 1st priority and do the best to improve ASAP.

WPS must constantly use Bots for Good Ratings

Should be able to level civil charges against WPS. At least, Apple/Google should block it off their App Stores! Unfortunately, the SECOND time I was hoodwinked by FAKE bot reviews citing how much WPS improved. Yes, I paid for a full-year twice over the past four years - NO - it is NOT improved - it is worse. There are so many flaws and errors written into this software - it does NOT accept MS Office documents without total wreckage of the documents/spreadsheets. WORSE - it took five (5) different keyboards - three on iMac and two on PC and disabled the space bar. No way to type ANYTHING as it defeats all spellchecks and grammar checks and totally corrupts previously-functional spreadsheets EVERY SINGLE TIME. No, reloading WPS does not fix the Space Bar deletion. NO - WPS cannot be described as anything more than a fraudulent 'Free Office Suite’ as it costs more time in troubles and repairs than $800 in my time. BLOCK any website that RECOMMENDS WPS as it is a total sham. WPS = Whoa Pure Stupidity!

Reply from WPS Office2023-01-30

Hi Philip. Thanks for sharing your experience. Firstly, I'd like to present our deepest apologies for any inconvenience that happened on your end. Sorry to hear that this software didn't work as the way you expected. We are eager to give you some professional instructions or suggestions, however, the current information is too limited. Could you please send us your contact email to [email protected] after receiving a request from Trustpilot? We'll put your case in the 1st priority and do the needful assistance for you ASAP. It is our ultimate pursuit that users can use our software happily! So I hope you will consider giving us a chance to investigate your issue and fix it, thanks again!

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