WPS is very nearly as good as Word…
WPS is very nearly as good as the (old?) Word and still free to use. There are a couple of things I haven't worked out how to do yet, but nothing major.
About WPS Office
Data updated- Website
- wps.com
- Category
- Electronics & Technology
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 131 reviews
- Replies to negative
- 9% (20/224)
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About this business
WPS Office is a lightweight, feature-rich comprehensive office suite with high compatibility. As a handy and professional office software, WPS Office allows you to edit files in Writer, Presentation, Spreadsheet, and PDF to improve your work efficiency. WPS Office is available on multiple platforms, including Windows, macOS, Linux, Android, and iOS. You can work anytime and anywhere on your mobile phone or computer. Work-study-life balance is no longer a far-fetched dream but at your fingertips.
Written by the business, not verified by us.Is WPS Office legit?
WPS Office (wps.com) has a 3.1 out of 5 rating on OK.one, based on 524 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 38% give 1 star; The business has replied to 9% of negative reviews; Reviews mostly discuss User experience, App, Product. Last updated 2026-10-24.
What reviewers say
AI generatedMost reviewers were let down by their experience overall. Consumers expressed deep dissatisfaction because unexpected subscription fees, sudden paywalls, and updates caused issues with file access. Reviewers also noted that the application overrides default settings, changes icons, and installs itself without clear notice. Many people experienced severe issues with customer support and found the overall software behavior intrusive and unacceptable. Some people were satisfied with the application, mentioning it is easy to use, helps format documents well, and serves as a practical tool. Others pointed out that the software worked well for free over long periods without any unexpected payment demands.
Auto-generated from all reviews of this business. For reference only.What people say
Listen to be better.
First of all, you listen to your clients. When I have written to you, I got answers, not all the time, that's why it is 4 stars only. Regarding the application, is excellent, it has everything I need to do my job as a teacher.
Helpful
It's easy to use.
Great
It has never disappointed me in all my interactions with this software.
GOOD SOFTWARE
Disappointed with the WPS office
Disappointed with the WPS office. I had a key code and then I could not use it again after my laptop windows 10 play up as a result re-installed WPS Office but key code did not work and customer services unhappful !
Reply from WPS Office2023-03-09
Dear Peter Holland, I'm sorry to hear that you had a disappointing experience with WPS Office and our customer service. Please know that we take customer feedback seriously, and we apologize for any inconvenience or frustration that you may have experienced. If you have a key code and it's not working after reinstalling WPS Office, there may be technical issues that are preventing it from working. However, we would be more than happy to work with you to troubleshoot the issue and find a solution. Please don't hesitate to contact our customer service team at [email protected], and we will make your issue a top priority. We understand the importance of providing prompt and effective customer service, and we want to ensure that your issue is resolved to your satisfaction. Thank you for taking the time to share your experience with us. We value your feedback and hope that we can work together to resolve your issue and regain your trust. Best regards, WPS Office Team
print too small and dim
print too small and dim hard to read overzealous or erroneous spell check
Reply from WPS Office2023-10-11
Dear user, Thank you for your feedback on Trustpilot. We're committed to improving WPS Office. We understand your concerns about print size, readability, and the spell check. Our team is actively working to enhance readability and readability adjustments. We also aim to improve the accuracy of our spell check feature. Your feedback is highly valuable. If you have more suggestions or encounter issues, please contact us at [email protected]. We appreciate your support, and it helps us make WPS Office better. Best regards, WPS office support team
It is easy to use.
Reply from WPS Office2023-10-11
Dear user, We are delighted to receive your positive feedback on Trustpilot regarding your experience with WPS Office. Your satisfaction is our ultimate goal, and we're thrilled to hear that you find WPS Office easy to use. Our team is committed to providing user-friendly and effective office software, and your feedback reaffirms that we're on the right track. We appreciate your support and are here to assist you with any questions or assistance you may need. If you have any further comments or suggestions, please don't hesitate to reach out to our dedicated support team at [email protected]. Your input is highly valued, and we are always looking for ways to improve. Thank you for choosing WPS Office, and we look forward to continuing to meet your office software needs. Best Regards, WPS office support team
I like almost everything
I like almost everything May be the scanner!
Reply from WPS Office2023-10-11
Dear user, We want to express our gratitude for your positive feedback on Trustpilot regarding your experience with WPS Office. It's truly wonderful to hear that you like almost everything about our software. We appreciate your input, and your satisfaction is our priority. We take your mention of the scanner into account and are committed to improving this aspect. Your feedback highlights areas where we can enhance your experience further. Should you have any more comments, suggestions, or need assistance, please feel free to reach out to our dedicated support team at [email protected]. Your feedback is invaluable, and we are always striving to provide the best office software. Thank you for choosing WPS Office, and we look forward to continually meeting your office software needs. Best Regards, WPS office support team
It's compatible to Microsoft office
It's compatible to Microsoft office, but it's a bit slower.
Free of Charge
It is free of charge and having almost all necessary function like Microsoft office.
I like many useful fitures of WPS
I like many useful fitures of WPS, especially when using Tables and autofilters!
Works almost as well as Excel
Works almost as well as Excel. Good experience
Good replacement for Microsoft…
A very good replacement for Microsoft office tools. But as usual, you have to pay for something more. It's a pity that working with PDF files is not free, the rest is more than enough for serious work.
I mainly use the spreadsheet and it…
I mainly use the spreadsheet and it works great although I have not been able to print charts. My main concern is getting in touch with the company. After I paid for the program my computer crashed and it is imposible to get in touch with them. Tutorials are minimal on line.
Reply from WPS Office2023-03-09
Dear Robert Bartlett, Thank you for taking the time to provide us with your feedback. We are glad to hear that you find our spreadsheet feature to be helpful in your work. However, we are sorry to hear about the inconvenience you have experienced regarding printing charts and contacting our customer service. We apologize for the delay in responding to your query. Due to the high volume of support requests, we may not have been able to respond as quickly as we would have liked. Nevertheless, we want to assure you that our customer service team is always available to assist you with any issues or concerns you may have. Regarding your issue with printing charts, we would be happy to assist you in resolving the problem. Please provide us with more details about the issue to [email protected] so that we can offer a solution. We also understand your frustration with the limited online tutorials available. We are continuously working to improve our support documentation and resources, and we appreciate your feedback on this matter. Once again, we apologize for any inconvenience you have experienced and we assure you that we are committed to providing our customers with the best possible support. Please feel free to contact us through our website or email, and we will be happy to assist you further. Best regards, WPS Office Team
I like the compatibility with MS Office
I like the compatibility with MS Office. I use Excel spreadsheets and Word documents a lot. The compatibility and portability of formulas ans formats is astounding.
Reply from WPS Office2023-10-18
Dear user, We appreciate your positive feedback on Trustpilot. We're delighted to hear that you find our compatibility with MS Office impressive, especially with Excel and Word documents. We're committed to providing a seamless experience, and your support is valued. Should you have any questions or need assistance, please don't hesitate to contact us at [email protected]. Best regards, WPS office support team
It's a good program
It's a very good program, but sometimes is slow
Reply from WPS Office2023-10-18
Dear user, We appreciate your feedback on Trustpilot. We're pleased to hear that you find WPS Office a good program. We understand your concern about occasional slowness and are actively working on optimizing performance. Your input is valuable, and we're here to assist you. Feel free to contact us at [email protected] for any further assistance. Best regards, WPS office support team
Backups
I don't like the fact that the program makes backup copies by placing them in the same folder where my files are stored. I have not been able to disable this option.
Reply from WPS Office2023-10-18
Dear user, We appreciate your Trustpilot feedback. We understand your concern about the backup feature in WPS Office. We're actively working on improving it to provide more flexibility in choosing the backup location. In the meantime, please contact us at [email protected], and our team will guide you on modifying your backup settings or disabling the feature as per your preference. Your input is invaluable, and we are committed to enhancing your experience with WPS Office. Thank you for choosing WPS Office. Best regards, WPS office support team
Almost as good as Excel!
I can do most of the same things I could do in Excel except Power Query and Power BI.
Nice app I reccomend it for office and…
Nice app I reccomend it for office and personal use
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