We build quality WordPress and WooCommerce plugins [Freemium] which have shown proven results in enhancing any business' growth and their website features. After working in the WordPress niche for 7+ years, we have handpicked our bestseller plugins for improvisation and aim to make them industry standards.
Written by the business, not verified by us.WP Swings (wpswings.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 84% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for providing fast, exceptionally helpful, and professional assistance whenever they encounter technical issues with their websites. Many people note that the dedicated support team is patient, highly responsive, and always ready to guide users seamlessly through their plugin installations and configurations. Some reviewers were not happy with missing basic plugin features, unexpected subscription auto-renewals, and difficulties obtaining prompt refunds. A few consumers also experienced severe server loading problems, long communication delays, and completely unhelpful customer service when dealing with complex technical difficulties.
Auto-generated from all reviews of this business. For reference only.First time with Whatsapp Support for Ultimate Gift Cards pour WooCommerce plugin and super reactive/efficient, tx a lot!
Thank you for your feedback. We’re glad to hear that you had a positive experience with our WhatsApp support and found it responsive and efficient. We truly appreciate your support.
I spoken to WpSwings via chat several times before buying their plugin, I wanted to be certain it functioned they way I needed it to. Unfortunately the functionality was very limited, it did not do any of the things WpSwings promised. I spoke to their technical support teams who took away the issues and came back with a fix for an additional £8-900. I declined their offer as I felt it was a bit of a scam. I processed the return for a full refund 3 days after the purchase, their site clearly states a 30 day money back returns policy. To my surprise the refund was not actioned. I sent many emails to WpSwings. At first they told me they'd be back in touch in the morning with a resolution. No such return contact was ever made. After several attempts to contact them again I gave in and raised a dispute with PayPal which is currently ongoing. They have not responded to PayPal either. Scammers - do not buy
We’re really sorry to hear about your experience and truly regret any frustration caused. At WP Swings, we always aim to maintain transparency in both our product offerings and communication. All the features currently supported by the plugin are clearly outlined on our product page, documentation, and demo. We always encourage customers to review these resources to ensure the plugin aligns with their requirements before purchase. Regarding the additional functionality you requested, it falls outside the current scope of the plugin. As discussed, we shared this as a custom development possibility in which we can help with. This was not a charge work, but an optional service for extended functionality. We also take refund requests seriously and adhere the policy. We are actively coordinating through the appropriate channel to ensure a fair resolution. If you’re open to it, we’d still be happy to connect and resolve this matter amicably.
Thank you for your feedback. We’re glad to hear that you had a very positive experience. We truly appreciate your support.
Fast service! I had a question about using the Points And Rewards For WooCommerce Pro plugin for site migration made by WP Swings. Ishant joined the chat and within a minute I had my answer. Very prompt professional service. Much appreciated.
Thank you for your kind feedback! We’re glad to hear that WP Swings is working well for your pony rental business and that the setup met your requirements. It’s also great to know our support team has been helpful whenever you needed assistance. If you ever need further help, we’re always here to support you.
They are attentive and respond in a timely manner when providing assistance.
Thank you for your feedback. We’re glad to hear that our team was attentive and responsive while assisting you. We truly appreciate your support.
Thank you for your feedback. We’re glad to hear that you had a good support experience. We appreciate your support.
WP Swings works great for my Pony Rental business. It was easy to set up with all the options I needed. The customer support has also been great on several occasions.
Thank you for your kind feedback! We’re glad to hear that WP Swings is working well for your pony rental business and that the setup met your requirements. It’s also great to know our support team has been helpful whenever you needed assistance. If you ever need further help, we’re always here to support you.
The agent was very helpful and patient while helping me figure out licensing. He was super patient despite the fact that my computer decided to do an update and restart in the middle of support.
Thank you for your feedback. We’re pleased to hear that our team was able to assist you patiently with the licensing process. We appreciate your kind words and are always here to help whenever you need support.
Great support from Pryanshi in the Customer Tech Support team today. Very patient and professional. Got any outstanding issues resolved in order to help me set up the Gift Cards for WooCommerce Pro 5 plugin
Thank you for your feedback. We’re glad to hear that your issues were resolved and that you had a professional support experience while setting up the Gift Cards for WooCommerce Pro plugin. We truly appreciate your support.
I'm very impressed with WP Swings support team. Gourabh was very patient with me and he provided clear instructions. Thank you !
Thank you for your feedback. We’re glad to hear that you had a positive support experience and received clear and helpful guidance. We truly appreciate your support.
Working with the team at wpswings was exceptional and very responsive
Thank you for your feedback. We’re glad to hear that you had an exceptional experience and that our team was responsive. We truly appreciate your support.
I'm just getting started with the plugin, but I see that it has the fine-grained settings I need: points can be awarded for a product and its variations! Thanks to the support team for helping me figure this out!
Thank you for your feedback. We’re glad to hear that the plugin meets your requirements and that our support team could assist you in getting started. If you need any further help, we’re always here to support you.
Prima plug-in Punten en beloningen van WP Swings. Een uitdaging om in te richten maar als het staat doet het zijn werk. Support afdeling is ook snel en behulpzaam
Thank you for your feedback. We’re glad to hear the Points and Rewards plugin is working well for you. We understand the setup can take some effort, and we’re pleased that our support team could assist you promptly. If you need any further help, we’re always here to support you.
I had a great experience with the WP Swings support team while using the Gift Cards for WooCommerce Pro plugin. Their responses were fast, clear, and very precise. They guided me step by step and helped me configure the plugin exactly as needed. The support was professional, knowledgeable, and efficient. Highly recommended if you are using Gift Cards for WooCommerce Pro and need reliable assistance.
Thank you for your detailed feedback. We’re pleased to hear that our team could guide you effectively and help you configure the plugin as needed. Your recommendation and trust in our support mean a great deal to us.
The plugin for Bigin works very well and does exactly what we need. What really stands out is the support from WP Swings – it is impressively fast and professional. Every issue we’ve had has been handled within 48 hours. Highly recommended.
Thank you for your feedback. We’re glad to hear that the plugin meets your requirements and that our support team has been able to assist you promptly and professionally. We truly appreciate your recommendation and your trust in WP Swings.
Woo Subscriptions would not do what we wanted from a subscription plugin. WP-Swings were able to customise their plugin to suit our needs. Support has always fixed issues when they happen.
Thank you for sharing your experience. We’re pleased to know our solution could be tailored to meet your specific requirements and that our support team has consistently assisted whenever needed. Your trust in WP Swings is greatly appreciated, and we remain committed to supporting your continued success.
I’m really impressed with WP Swings. The support team was patient and thorough, and they made sure everything was handled properly. Even though my refund request was outside the scope of their refund policy, they still approved it. This kind of customer-first attitude makes a huge difference.
Thank you for your kind feedback. We’re glad to hear that our team could assist you with care and professionalism. Providing a positive customer experience is always our priority, and we truly appreciate your recognition and support.
MWB Booking for Woocommerce plugins is so good even with their free version. Wp swings team are very helpful to help me out during an issue after with the plugin due to server hosting migration process. They provide me direct support eventhough I'm only using their free version plugin.
Thank you for your feedback. We’re glad to hear that you had a positive experience with the plugin and that our team could assist you effectively during your server migration. We appreciate your support and are always here to help.
10% 1* reviews should tell you something. WooCommerce is death by 1000 recurring cuts. It is good, but there is addon after addon. Programs like WPswings look good and maybe needed on the surface. But then you figure out a better way. That was my experience. The worst part about all is all of the recurring subscriptions. Sometimes companies work with you. Not wp swings. No answer on support line. Did get back in 1 day on e-mail. Answer was to suck it. I cancelled as soon as I saw the invoice. Too late. I am in the habit of working with my customers. 10% 1* reviews should tell you something.
Hello, First of all, we sincerely regret that your experience felt disappointing. That is never the experience we aim to provide, and we truly apologize for the frustration and stress this situation caused you. We would like to clarify a few important points for transparency. Our products are sold as annual subscription licenses, and this is clearly mentioned on the product page as well as during checkout. As stated at the time of purchase, the license automatically renews after one year to ensure uninterrupted updates and support. However, customers have full control over their subscriptions, and renewal can be cancelled anytime before the billing date directly from the account dashboard. Once cancelled prior to renewal, no further charges are applied. Please know that we are continuously improving our communication and processes to ensure smoother experiences in the future. If you are open to it, we would still appreciate the opportunity to review your case again and work toward a fair resolution. Thank you for your feedback — it helps us improve.
My organization is using the free version of the WP Swings Wallet System combined with MultiVendorX. When I reported trouble getting commission payments working, Ishant and Shashank responded immediately. They passed my information to their team and the problem was quickly fixed. I would highly recommend the WP Swings team for the great support they provide.
Thank you for your valuable feedback. We’re glad to hear that the issue was resolved promptly and that you had a positive support experience. We truly appreciate your recommendation and your trust in WP Swings.
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