Fine experience
Fine experience. Prices are a little high but, but fine.
Wrenoin (wrenoin.com) has a 3.1 out of 5 rating on OK.one, based on 496 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 40% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
Most reviewers were unhappy with their experience overall. Customers frequently complained about poor product quality, noting that items arrived made of cheap synthetic materials instead of the advertised natural fabrics. People also mentioned that the delivered goods looked completely different from the online photographs and consistently suffered from major sizing inconsistencies. Buyers additionally stated that return requests were extremely difficult to handle and resolve successfully. Some reviewers were happy with the website and product variety, finding the online ordering process very smooth and easy to navigate. A few consumers also appreciated the attractive clothing designs and large selection of items available to comfortably browse through.
Auto-generated from all reviews of this business. For reference only.Fine experience. Prices are a little high but, but fine.
I ordered several items from this company. Besides taking a very long time to receive them, when they arrived, they were not at all items that I ordered. Cheap quality, not even the same materials and nothing that I would wear or gift to someone. I spent $170.00 on these products. I wrote to the customer service department, followed the instructions to start a refund process. I sent pics of what I ordered and pics of what I received. They gave me a response of " keep the items and we will give you a 20% off coupon" I rejected the offer. They came back with an offer of now a 40% coupon. I have been back and forth with this company for 2 months now. 18 emails so far, and they say they cannot give me a refund, as the representative communicating with me says they do not have the ability to authorize the refund.
Just wish you had a size chart , I ordered my regular sizes hope they fit
Absolutely nothing like the pic! Not knitted at all! Lycra cheap leggings!!!
there stuff is not what it looks like it bait and switch they wont stop cansel your order before its shipped they are a hunge scam DO NOT ORDER FROM THEM u will be very unhappy service From:service@wrenoin Thu, Feb 19 at 4:42 AM Dear Customer, We sincerely apologize for any inconvenience this may have caused. Unfortunately, your order has not yet been shipped. As our products are custom-made and produced by our factory, a brief production period is required. We would like to assure you that your order is currently being prepared. We have already contacted the factory and are working closely with them to complete your product as quickly as possible. Once the product is ready, we will arrange for its delivery promptly. You will receive a shipping notification email from us once your package has been dispatched. We kindly ask for your patience during this time, and rest assured, we are doing everything we can to get your order to you as soon as possible. Thank you for your understanding. Best regards they are not custom made if u dont belive me order and find out yourself u will waist your money
I've been waiting 3 months for a refund which is obvious now they aren't going to do, this company is a complete rip off, their products are not what you see on the website, they are cheaply printed rubbish on the cheapest material that if held up you can see light through. These products are printed in china and it's a Chinese company which is not what they imply on their website, this is a scam, stay away or you will lose your money.
After being scammed by Wrenoin like all the other victims reporting here (but got my money back from PayPal), I have now revisited the ratings by Trustpilot, and wondered HOW this scammer company could still get 28% (250+) 5+4-star ratings? Well, reading these entries, it turned out that most either only assessed the website as beautiful and easy-to-order (no wonder, this is how all customers got tricked!) OR they reported the same disappointments and just ticked the wrong number of stars. These entries should be reported as fake or erroneous ratings!
This company is a con. Their site talks about hand knitted, from the sjeep to the yarn, and about how they use no machines, just lots of people sat knitting. I ordered a hoodie and a pair of leggings. They arrived today. Neither of them have seen a knitting needle ! The "knitted leggings" look like lycra, shiny, thin, and with the knitted pattern just printed on. The type of pants people wear to do yoga. The hoodie .... not knitted. Weird shiny material. Pattern printed on to look like its knitted. Theres not an ounce of wool in either of them. Surely to say they are hand knitted when they are cheap polyester, is false advertising. Please dont waste your money.
I wish I’d seen the warnings before I ordered!!! £85 I’ll never see again for absolute crap!!! Very misleading advertisement!!!!!!!!
How this company gets any positive reviews astounds me, the products are absolute crap😤
I bought what looked like lovely cosy clothing. When they arrived they were nothing even similar to what I ordered. Really cheap thin material. Printed material. Not the woolen that was advertised. I have sent them numerous emails. First 2 they replied saying that they will look into this... After I sent photographs of what I received. Since then I don't even get a reply. £60. Down the drain. So don't be fooled with the items you see because its not what you will receive. Total scam.
The quality of the delivered clothes is more than crap - it is far away from the pictures used on their website. Furthermore the process of refund and sending the clothes back is not only uncomfortable, but it is nearly impossible to get in contact and to receive a satisfying solution. I am still waiting (despite of many reminders and promises) for a solution. To my mind it is scam and not worth ordering anything.
I love the clothes, the web site was very easy to navigate. Cant wait to see the clothes in person
Poor customer service following my complaint that the hoody supplied did not have the same appearance as that advertised
This is a scam site, and they use other names as well. They show photos of sweaters that are knit, but send printed cheap sweatshirts. I tried to cancel the order 2 days before it was shipped, and they said it was already shipped. AVOID at all costs. If looking for GENUINE knitted wear, try the ARAN.COM site. It is real Irish knitted clothing. I have ordered twice now and they have exceeded my expectations every time. I have learned if they advertise on facebook, it is a scam. Good luck!
It is a total scam. They send total rubbish instead of things they declare on the website and don't return money back.
I would have rated -100…this is a COMPLETE SCAM. I wish I would have read the reviews first before ordering; what I received in the mail was like what the other reviews stated-flimsy computer printed poor quality material that is nothing but trash. This company is nothing but a fraud and is based in China, not in the US like their website indicates. Pathetic company
Items were not as described wouldnt give an exchange or refund snd was not understanding, not good service and did not stay true to their policy.
ATTENTION! DO NOT BUY FROM THEM. THEY ARE SCAMMERS. They stole £36 from me. Instead of sending the woollen item advertised on their website, they sent a fake, nylon garment. It looks ridiculous and poses a health hazard, as it is dyed with chemicals that stain your fingers. These people appear to be organised criminals operating between China and the UK.
Absolutely rubbish product thin liow quality sizes 3 times to small stay well away completely not as advertised. Had to send back to China luckily I paid via pay pal so i got my money back but
496 reviews matching