We are Acadium. Our mission is to accelerate human potential by making the bar for starting a new career as low as an internet connection.
Is Acadium legit?
Acadium (www.acadium.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Education & Training and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 9% of negative reviews; 38 of them were added in the last 12 months. Last updated 2026-08-30.
We signed up for Acadium's services under the impression of a two-week free trial period with a full refund if unsatisfied. This information was conveyed to us during the signup process. We opted for the service to search for a qualified freelancer for a marketing project.
Upon contacting Acadium to express dissatisfaction with the initial pool of freelancer candidates, we were informed that the free trial offer was rendered void because they provided us with applicants. These applicants, however, lacked relevant experience for the project as advertised. By Acadium's own admission, the candidates were not a good fit.
We believe this practice is misleading and deceptive. The advertised free trial with a full refund seems contingent on a genuine attempt to connect us with suitable candidates. Providing irrelevant applicants solely to negate the refund policy appears disingenuous.
Ridiculous Refund Policy. They give you 4 hours to ask for a refund as no refunds are allowed after a "match" is made. It is considered a "match" when they send you a random person who you have not vetted and typically doesn't work out. Support team has ignored my emails after the first couple-- been 6 weeks, still fighting for my refund. I told them I'd write bad reviews, so it is: Stay away from Acadium scam if you want the chance to see your money again if a match doesn't work out. You have been warned. I'd put zero stars if I could.
UPDATE: JULY 16, 2024:
After one final attempt to receive a refund, Acadium suggested (as if routinely) to take up the dispute with my credit card company. After ignoring me for so long, it is my belief they only responded because of my poor review of them. I'm tripling down on my message: do not give your money to this company. They provide no value service, they don't care about their customer concerns, and their refund policy is rigged so that they never have to issue a refund. Take your business elsewhere and let my experience be a warning to you.
Reply from Acadium2024-07-16
Hi Markian. Sorry to hear about your experience. I see that 3 apprentices reached out to you and you did not respond to them. We do guarantee you a match and you can request rematches until you find a good fit. We understand it's not a one size fits all.
Our support team closes all tickets within 1 business day so not sure about the 6 week timeline you shared.
I wasted 2 months interviewing very junior candidates who were lazy and knew nothing about marketing. I trained one for 3-4 weeks, but it was a complete waste of time as she started skipping meeting and taking days to reply to my emails. When I asked for just a 50% refund when I was trying to be fair, they said I wasn't eligible because it was against their policy.
Fun fact:
when I tried to book a meeting with them, they made me wait 2 months because they didn't have a sales person to take the calls. No wonder no one wants to work for them.
Reply from Acadium2024-07-16
Hi Ahmed. Moe here, CEO Of Acadium. If you are not happy with your apprentice we will find you a new one at no additional cost. You do not have to stick with someone you are not happy with.
Earlier this year we were overwhelmed with new businesses so there was a long wait time to get on a sales call to become a member. You can book same day with us now.
Poor deliverables and misrepresentation
First, they seem to get their interns to believe they are offering businesses a free service, as both of our interns were clueless that we were paying--and they behaved accordingly (aka they did nothing much). Then when the first one failed, they gave us a second one and put our program on hold. But then they charged us money anyway without alerting us to how they were taking off the hold. They owe us a full refund for nonperformance and for misrepresentation of their billing practices, but have been giving us the stiff-arm. Not recommended!
Early review of Acadium. I was contacted this morning by Ann Wilson of Acadium who reached out with an offer of Marketing Interns for my Business. I scheduled a meeting with Ryan to learn more. Their offering is a cost effective way to hire an intern specialising in Marketing and for me specifically social media marketing. Their program sounded great and I agreed to sign up. The onboarding was smooth and problem free, I created a profile of what I was specifically looking for and a little about me and my business. Next is for Acadium to match me with possible interns for me to interview and then hire. I will post again once I’ve been through that process. But for now. One very happy Sarah …
Update - Ive now been matched with my intern - this process took 24 hours. I was sent my interns profile and CV which exceeded my expectations. I then interviewed the candidate. she was amazing! i decided to hire her and Acadium had already prepared a suitable contract for myself and the candidate to sign - she starts on Thursday this week...
Valuable Learning Experience with Acadium: A Great Start to My Marketing Career
My experience with Acadium has been excellent for starting my career in marketing. The service they provide is tailored perfectly for beginners, and I have learned an incredible amount. The mentor I worked with was incredibly helpful and insightful, offering great guidance for my career path in marketing.
Acadium is a great platform for growing your skills or testing your interests in marketing.
They provide quick but valuable courses, offer micro tasks to apply your knowledge, and best of all, connect you with fantastic mentors that can guide you as you apply your skills to their business.
The team at Acadium are prompt, pleasant and helpful. They always check up on you to see your progress, offer help where necessary and don't spam.
I enjoyed my apprenticeship and I'm looking forward to more that Acadium has to offer.
(P.s, I joined Acadium November 2023)
I was a recent graduate of Digital Marketing from U of T and lacked experience in professional settings. I learned a lot through the apprenticeship experience from Acadium. My mentor Zed was an amazing coach. I gained the skill set to help me apply for a full-time job and polished my professional and interpersonal skills to a level that I feel comfortable enough to go through a job interview with confidence. the Acadium team members were amazingly supportive throughout my apprenticeship experience. Thanks a lot! Team Acadium.
My time with Acadium has been fantastic. The platform offers an impressive array of resources and is incredibly well-organized. Throughout my apprenticeship, I felt supported yet given the freedom to learn independently.
I successfully completed my apprenticeship, and if I were to offer advice, I'd suggest clarifying goals with your mentor beforehand. Overall, I highly recommend Acadium for anyone looking for a structured and supportive start to their career journey.
The platform was very easy to navigate, and the placement process for interviewing with a mentor was really smooth. The hands-on experience I gained was amazing, and I'm really grateful to Acadium and my mentor for the wonderful experience.
Crafting Tomorrow's Digital Marketers: A Comprehensive Learning Experience
Hands-On Learning: Opportunities to apply theoretical knowledge in real-world scenarios through practical projects.
Feedback Mechanisms: Constructive feedback loops facilitate continuous improvement and allow apprentices to track their progress and areas for development effectively.
Industry Exposure: Exposure to real client projects or campaigns provides valuable insights into client expectations, challenges, and solutions, preparing apprentices for the realities of the industry.
The company is excelling in providing a comprehensive learning experience in digital marketing by offering expert guidance, hands-on learning opportunities. Additionally, effective feedback mechanisms, industry exposure, and career development support contribute to making the experience truly exceptional. Overall, their commitment to the growth and success of apprentices sets them apart in the field of digital marketing education.
The perfect platform for those who need their first chance
Acadium provided a platform through which I connected with the perfect mentor relative to my personality and desires for an internship. I have the vision of becoming a social media manager and Acadium connected me with a company in which I could take the skills and knowledge that I have acquired and use them in a practical context. Acadium provided me with the break I needed to get the ball rolling in my career.
Acdemium effortlessly connected me with an excellent mentor, greatly contributing to my professional growth. The platform's efficiency in facilitating collaboration made the experience seamless. The mentorship provided invaluable insights that positively impacted my journey. Grateful for Acadium's role in fostering these connections. Highly recommended for aspiring professionals.
Business. Would not recommmend. Interns were not of quality our company was searching for. Inquired about an amicable pro-rated refund which company was unwilling to entertain. They talk about refunds for "unique circumstances" and "internal refund policy".
I have completed an apprenticeship program with the Acadium successfully. The good thing about this program is that they are going to find you an experienced mentor to match with you in 3 days and you will have an interview with that mentor and then if everything goes well they teach you what ever you want to learn in any specific area and you can upgrade your skills and learn about the industry that you try to get into. And by the end you will receive a certificate of completion which is very good and you can add it to your resume.
I am just blessed to have had the chance to be an apprentice through Acadium. This journey has completely changed my situation, as I completed the apprenticeship with PokitPal. Currently, I am working for that company as a Marketing Associate. You can imagine how great my experience with PokitPal was. Throughout my apprentice journey, Acadium's support team was always there for me. Acadium is the best place to start your journey if you are in Digital Marketing. Again, thank you so much to the entire Acadium team for helping me in this way.
My experience has been nothing short of amazing. I had an easy interview and onboarding with my mentor. She is so lovely to work with and always provides constructive feedback when necessary.
When it comes to content creation, the company gave me creative freedom and so this helped me nurture my skills and put them to great use. Thank you Acadium
Acadium is truly looking out for their trainees. They keep checking in with you to make sure everything is going as it should. Apart from the mentor you work with during your traineeship, you get a personal advisor. This way, you don't feel like you are on your own should anything go wrong. You get the feeling that you are a part of a team.
An amazing team, that is.
They vet the trainees, as well as the mentors, making sure that people who join have a genuine motivation to be a part of it.
As of the mentors and traineeships, I can only say great things. I had one traineeship so far and it was an incredibly enriching experience.
What everyone says in the reviews is true: you get out of the traineeship what you put into it. If you are motivated and willing to put in time and effort, you will have an extremely rewarding experience.
If you wonder whether you should or shouldn't join Acadium, I can warmly recommend that you do.
For me, it was a true revelation in 2023 and the best decision I made was to join.
I keep being grateful for their hard work and dedication to build this community and help the best way that they can.
So, thank you, Acadium!
I had a very positive experience with both the account team at Acadium and my marketing apprentice and would without a doubt work with Acadium again. The account team helped accommodate a couple of early requests I had in the process to find the right apprentice, it was smooth and quick and they were very responsive and friendly. The apprentice I worked with was motivated, committed, interested, and communicated very well - I'm sure part of that is down to the person but from my experience everything went real well! It added value to my business, allowed me to continue mentoring junior team members, and seemed to be an all-around win.
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