Easy to use
Easy to use. Like the one fee for total.
With our world-class service and local expertise, Ace Ticket is New England's best source for Concerts, Sports and Theatre tickets since 1979. We look forward to helping you find the best seats at the best price!
Ace Ticket (www.aceticket.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 86% of reviews are 4 stars or higher and 6% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fair, transparent all-inclusive pricing and the exceptionally clean user interface that makes finding seats simple. Consumers truly love the quick, efficient purchasing process and the complete absence of outrageous unexpected add-on fees at checkout. Some reviewers were not happy with communication issues and a complete lack of updates following their ticket purchases. A small portion of people mentioned experiencing frustrating delays when waiting for confirmation emails and electronic ticket transfers. Others noted that website navigation hurdles and account password recovery processes could be quite time consuming.
Auto-generated from all reviews of this business. For reference only.Easy to use. Like the one fee for total.
Local company. Honest deal.
I did not receive the tickets for the city I live in yet it was tickets from another city even though it said they would be tickets here. This is unacceptable. I have not been able to speak with someone for a refund.
Super easy to redeem a gift certificate. Your seats were better and cheaper. I'll be back. Thanks!
Easy website to manage. Bought tickets on Monday and it is now Friday with no ticket transfer yet. I’m a little anxious until the tickets are electronically transferred.
AceTicket has ALWAYS been dependable when it comes to my entertainment experiences!!
The whole sight is great. Thank you Leslie
Great communication. Longtime customer
I didn't like the fact that you charged me for overnight delivery, then told me my tickets would arrive in 3 months. Makes no sense.
Ace has the best resale prices and an easy to navigate web site. I consistently get better prices than StubHub. Tickets are always legitimate, which on a couple occasions has not been the case on StubHub.
How to pay with crypto? Please help. I want to book a ticket. Support, please answer?
My husband and I researched many of the other big name companies best known for ticket sales. After thought and consideration we purchased from Ace because they had the best price, it was the easiest transaction experience, there was a great visual aide for seating options and we received notification in moments that the transaction was completed successfully (no waiting for confirmation). These Celtics tickets are a Christmas present for our Uncle and Aunt and we cannot wait to present them. Thank you Ace for making ticket buying quick and easy.
Ace Ticket is the only place I buy tickets for spirting events. I been using them for over 20 years.
When I haven't been able to get tickets elsewhere, I've bought tickets through Ace Ticket a few times and have never been disappointed. More expensive - maybe, but if you want to go to something, sometimes you have to pay. I'd rather pay a little more through Ace and get legit tickets than find out I bought bogus tickets someplace else and be out both tickets and money.
Each ticket is great. The customer service is great as well. They get back to you quickly.
I'm always happy with Ace Ticket. I like the website setup. I like the info about the tickets. I like the loyalty rewards. Thanks Ace Ticket!
I appreciate that there’s no outrageous fees and I’ve been able to purchase the tickets I want with ease.
The staff were very friendly, competent and had great customer service.
200 reviews matching