Good purchase experience with field…
Good purchase experience with field views. Like all in cost. Especially like ability after purchase to transfer selected tickets to friends so we could meet at seats
With our world-class service and local expertise, Ace Ticket is New England's best source for Concerts, Sports and Theatre tickets since 1979. We look forward to helping you find the best seats at the best price!
Ace Ticket (www.aceticket.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 86% of reviews are 4 stars or higher and 6% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fair, transparent all-inclusive pricing and the exceptionally clean user interface that makes finding seats simple. Consumers truly love the quick, efficient purchasing process and the complete absence of outrageous unexpected add-on fees at checkout. Some reviewers were not happy with communication issues and a complete lack of updates following their ticket purchases. A small portion of people mentioned experiencing frustrating delays when waiting for confirmation emails and electronic ticket transfers. Others noted that website navigation hurdles and account password recovery processes could be quite time consuming.
Auto-generated from all reviews of this business. For reference only.Good purchase experience with field views. Like all in cost. Especially like ability after purchase to transfer selected tickets to friends so we could meet at seats
large selection of tickets at good prices
Smooth easy purchase, staff helpful when I had a problem downloading TO MLB App
I have confidence in the ticket purchase. I also like the all inclusive pricing
I had some trouble getting the e-tickets via my phone, but I called and a nice young lady walked me thru it.
The best thing about ACE is that it displays the all in pricing. I like the deal ratings, and that the transaction confirmation was very prompt.
Usually, I am all for ace ticket. Labor Day game somehow my ticket said that we were already checked into the stadium. We were not checked in. We could not go to the game and it was sad to have to dispute this. Was on the phone with them for an hour outside of the stadium, trying to get our tickets back up and running, but they did not and after an hour of the game, they stopped all their phones. I emailed them still waiting on an email back.
Nice website for ticket viewing. Easy process.
Fast and easy and knew the final price up front.
Only issue I have is I would like to be able to choose my seat, I was unable to see the seat numbers . I had to select checkout to have the seat numbers display.
The ticket prices were very fair and excellent options available. I needed support because I used a different email address than on the Ballpark app. The support team handled it quickly and efficiently.
After three experiences this season using Ace. I'm convinced it's the best ticket service for me. Inventory, service, and user friendliness.
Was easy to find a ticket and easy check out
200 reviews matching