Unexpected Kidney Sones!
My wife and I were planning a trip to Boston and Main when I was struck with unexpected kidney stones. I was able to get our airfair refunded thanks to Allianz Partners.
Allianz Partners USA (www.allianztravelinsurance.com) has a 4.1 out of 5 rating on OK.one, based on 279 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 75% of reviews are 4 stars or higher and 19% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
My wife and I were planning a trip to Boston and Main when I was struck with unexpected kidney stones. I was able to get our airfair refunded thanks to Allianz Partners.
I always use Allianz for my car rental insurance it is so much cheaper than at counter
I was happy to know that when I rented my vehicle, I had peace of mind knowing that I was fully covered and the price was great, not too high, which makes it more relaxing
The process is easy and payment of claim is very fast!
Allianz handled claim quickly and resolved cancellation with refund payment in a matter of days.
Have sent all approved documents and no resolutions or next steps for the claim info submitted…..I still have until 8/15 and would expect a timely response.
I tired to open a claim on my way back from my trip that was delayed more than 2hrs and they did not want to hear it
I have had to use Allianz for two separate trips and both times the process was seamless. I don't travel with buying a protection plan from Allianz.
After purchasing the insurance for a concert through Ticketmaster, I didn't receive the policy. There should be more details on how the policy works when purchasing. For personal reasons, I was unable to attend and wasn't offered a portion of my ticket back, and the customer service person wasn't very helpful. She also mentioned someone from management would contact me, and I was never emailed or called. In the end, I had to sell my tickets for way under the value. I would not use this insurance again.
Terrible! Useless
My flight was cancelled early in the morning of the day I was leaving. Allianz reimbursed me $150 (max payout) to help cover extra expenses. I received the money very quickly. Their customer service super was very helpful.
It was an easy process and claim was processed very quickly.
A hugh releif, financialy. during s difficult healthcare time.
Allianz promptly responded and filled my claim!
I have never turn in an insurance claim in my life and I have heard horrible stories. I could not believe how easy and painless this process was!! I had a lot of anxiety about the process and no matter how disappointed I was that I had to use it afterwards it made me feel at ease. Thank you so much!! And I will always take the policy when buying tickets in the future!!!
Allianz travel insurance was great! My spouse had health issues that came up and couldn't make the trip. Once I submitted all the documents stating the health issues, my money was refunded. I had no problem getting my refund. Thank you, Allianz!
Review and resolution was done in a very timely manner. I appreciate your professionalism!
279 reviews matching