Shop AmericanMusical.com for Guitars, Bass, Keyboards, Sound Equipment and Musical Gear. Purchasing has never been easier with our Easy No Interest Payment Plans, Free Extended Warranties and Free Shipping! AMS is your Authorized Dealer on Top Brand Musical Instruments!
Written by the business, not verified by us.
Is American Musical Supply legit?
American Musical Supply (www.americanmusical.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-07.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable staff and friendly sales representatives who patiently guide musicians through purchases with great expertise and dedication. Consumers also love the flexible, zero-interest payment plans, making it much easier to afford quality musical equipment without financial stress. Buyers often highlight the fast delivery times and vast selection of products available on the website.
Some reviewers were not happy with customer service communication, noting that representatives occasionally failed to follow up on important emails or provide clear answers. A few people additionally mentioned receiving used or damaged items instead of new gear and experiencing difficulties securing proper refunds.
Auto-generated from all reviews of this business. For reference only.
I appreciate the service and payment plan option. I read recently about payment plan hidden issues w some plans/providers. I don’t know about fines or penalties if you default so if you might default I suggest saving up and paying in full. Bad credit sucks ducks.
I had no issues from AMS in managing my payment plan and was notified upon final payment. I like it so far. I like the open box deals the most.
Tim M
Reply from American Musical Supply2026-01-07
Thanks for leaving your feedback, we appreciate you!
On today’s age of higher prices and banks offering higher and higher interest rates. American Musical Supply stays true to its core mission of helping aspiring artists, music enthusiasts and everything in between get the equipment needed to focus more on growth and less on the cost of acquisition. Thank you AMS for been there for us when needed the most.
Dylan my sales representative made my…purchase so easy
Dylan my sales representative made my purchase so easy with his vast knowledge of guitar and tech thanks again. Dylan was super nice assured me if I had any problems with my purchase he'd be there to help me out. Even offered to give advise on the guitar and even though I changed my mind from a vintage 2 1961 reissue Fender Stratocaster to a 60's plain top standard Les Paul he was super nice through the whole process. Thanks again Dylan for super service!
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