Shop AmericanMusical.com for Guitars, Bass, Keyboards, Sound Equipment and Musical Gear. Purchasing has never been easier with our Easy No Interest Payment Plans, Free Extended Warranties and Free Shipping! AMS is your Authorized Dealer on Top Brand Musical Instruments!
Written by the business, not verified by us.American Musical Supply (www.americanmusical.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-07.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable staff and friendly sales representatives who patiently guide musicians through purchases with great expertise and dedication. Consumers also love the flexible, zero-interest payment plans, making it much easier to afford quality musical equipment without financial stress. Buyers often highlight the fast delivery times and vast selection of products available on the website. Some reviewers were not happy with customer service communication, noting that representatives occasionally failed to follow up on important emails or provide clear answers. A few people additionally mentioned receiving used or damaged items instead of new gear and experiencing difficulties securing proper refunds.
Auto-generated from all reviews of this business. For reference only.I've been using AMS for years, and they have been great. They have people on staff you can relate to. Ordering is easy, and there's always a nice selection with great categories to help you sift through the items to find what you really want.
Thanks for continuing to shop with us, we appreciate you!
The no interest payment plans are great and make it so easy to get what you want! I’ve used this service 3 times and will be using again soon! The company has great customer service and never any issues.
Hi John, thanks for the review!
American Musical Supply is hands down the best music supplier I have ever worked with. The salespeople, particularly Glenn W, are insanely knowledgeable and kind, shipping is always lightning fast, and the products are always top-notch. Proud to be a longtime customer.
Thanks, glad Glenn was able to help you out!
I'm a long time customer and a repeat customer, why? because of the level of customer service I get each and every time I make a purchase or even an inquiry about a product. I'm not going to tell you the prices are better than anyone but the payment plans and fast shipping are awesome. The selection of products is vast and the sales team is very knowledgeable, they are actually musicians so they really know whats up!
We appreciate your continued business!
Dylan R heard my long story about how I missed a spring sale price and worked with me to alleviate the increase. He was simply fantastic.
Great to hear, thanks for leaving a review!
I have bought guitar effect pedals and other equipment over the years making all my purchases online. All I have have to say that I have never had a problem with an American Musical supply order that I have placed. The shipping is super fast and everything always delivered in pristine condition. My only interaction with a live representative was a few years ago and the rep delivered excellent customer service to me and was easy to speak with. For those consumers who wish to have musical equipment or instruments at a great price and easy payment plans and still have money to gas up your vehicle then you should place your next order with AMS ! They are awesome !
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AMS literally makes it too easy. Great selection of gear and zero interest payment plans. Super fast delivery and it shows up in perfect condition. AMS is always my first stop when I'm looking for new gear.
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I have been buying gear from AMS for more than 20 years, and my experience is always great. The one time there was an issue, not being their fault, they took care of it quickly. Thank you always so much, American Musical Supply for always being awesome!!!
Thank you for choosing American Musical Supply!
Everything in the guitar starter kit is perfect for a hobbyist like me. The guitar arrived perfectly tuned
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AMS has been amazing! They have excelled in every way since my very first order with them. Excellent DJ and audio gear options, fast shipping, and great payment plan options have made my business improve significantly over the past year. I wish I would’ve known of them sooner. Thank you, AMS!
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There is a reason why I have been a customer of AMS for so long! The service and the flexibility of payments. Every interaction is always about the customer and what best suits them! The product selection is always AMAZING! Thanks again Dylan, Patrick and everyone else!
We appreciate your continued business, thanks!
Thanks to Dylan at AMS my dream guitar is on its way very soon (50’s Gibson Gold Top Thanks AMS. You truly Rock!!!!!
Enjoy that Gibson, thanks for reviewing!
They are always friendly. Quick delivery.
Thanks for the review!
Glen is always helpful & very professional
Thanks for Choosing American Musical Supply!
Always been a 5star experience over many years. Ty once again
We appreciate your continued business, thanks!
Repeat customer and their customer service is excellent. Good pricing and very clear descriptions.
Thanks for continuing to shop with us!
Glenn ,he was great at taking care of me and my order which was the Epiphone es345 .I haven't in box it yet ,but iam sure it's in there .thanks again for great service and Iam sure will be a great experience.Ryan
Thanks for leaving a review! We are lucky to have Glenn on our team, thanks Ryan!
we have bought From them 3 or 4 time great company
We appreciate your continued business, thank you!
Dylan in sales was excellent. Very knowledgeable and respectful of my time. My transaction was handled efficiently and professionally. I will definitely recheck out to Dylan and AMS for my next purchase!
Thank you for reviewing.
The staff at AMS are always very friendly and professional and extremely well versed on their products as well as for honing a good tone....thank you AMS for all that you do and your purchase plans help get all us broke a** musicians the ability to get the equipment that we all long for. Keep up the great work !!
Glad our payment plans are working for you, thanks!
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