Shop AmericanMusical.com for Guitars, Bass, Keyboards, Sound Equipment and Musical Gear. Purchasing has never been easier with our Easy No Interest Payment Plans, Free Extended Warranties and Free Shipping! AMS is your Authorized Dealer on Top Brand Musical Instruments!
Written by the business, not verified by us.American Musical Supply (www.americanmusical.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-07.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable staff and friendly sales representatives who patiently guide musicians through purchases with great expertise and dedication. Consumers also love the flexible, zero-interest payment plans, making it much easier to afford quality musical equipment without financial stress. Buyers often highlight the fast delivery times and vast selection of products available on the website. Some reviewers were not happy with customer service communication, noting that representatives occasionally failed to follow up on important emails or provide clear answers. A few people additionally mentioned receiving used or damaged items instead of new gear and experiencing difficulties securing proper refunds.
Auto-generated from all reviews of this business. For reference only.Dylan did everything to make sure I was ordering what I needed. He explained everything well and let me know that I can reach out personally to him anytime and also once the products arrive to help with assembly. Dylan was very helpful and supportive. I definitely recommend speaking with him when you call to place an order.
Thanks for the feedback, we are lucky to have Dylan on the team.
This company has been fantastic. As someone working on creative projects, I didn't have thousands of dollars available to spend on equipment upfront, and AMS made it possible for me to get started without that kind of financial barrier. Their payment plans allowed me to purchase the equipment I needed and pay it off over time while I was actively working and building my projects. For a lot of independent creators and struggling artists, that can make ALL the difference between pursuing an idea and shelving it indefinitely. Since my first purchase, I've ordered several additional pieces of equipment from AMS, and I'll continue purchasing from them in the future. The ordering process has always been smooth, and I've appreciated having access to quality equipment without needing to make a massive upfront investment. Their shipping has also been impressive! Never took longer than 2 or 3 days to recieve items! I am just so grateful that companies like AMS offer options that help creative people get started. Without them, some of my projects simply wouldn't have happened. Highly recommended.
Thank you for your thoughtful review, we appreciate you!
My experience with AMS has been great because the payments were affordable. My orders were always on time and delivered with care. I have never had any problems with ordering online with AMS. Looking forward to ordering soon. Thank you.
Great to hear, thank you!
The Headrush product has allowed my sound and playing to grow substantially . The finance terms and easy payment program allows me to obtain products I couldn't normally consider. thanks for keeping music alive
Glad the Headrush is working out for you. Thanks!
For over five years, they’ve helped me build my setup by making it easy to get the equipment I want and need. That’s why I keep coming back. Their service has been reliable, and I truly appreciate how they make owning great gear accessible.
We appreciate your continued business, thank you.
You guys are amazing and everything I order from you guys has been amazing and the fast shipping of my items either came the next day or 2 days that is good when I need something for a up coming gig or show I know my stuff will be delivered on time and the customer service is amazing for answering any questions and trying to make deals to help out on items I’m glad i have you guys to serve my music gear from yuns Thank you so much
We appreciate you taking the time to leave your comments!
Easy to buy and great service. Dylan R. was very nice and helpful with me throughout the entire process.
Thanks for the the feedback!
The guitar that I bought came exactly how it should’ve, with no damage and even a few days earlier!!
Glad that made it out to you fast, thanks!
AMS is always my go-to site for guitar gear. I have been a customer for years. They ship and arrive faster than anyone else I have dealt with… for free. Their payment plans are awesome and zero hassle, and the return policy is “Costco-level” easy! They usually have a little wiggle room if you call them up too! ;)
We appreciate you, thanks for the review!
Amazing store ! Always honest and the merch arrives the next day !
Thank you!
Got a beautiful washburn, delivered on time with ready payments.
Great to hear, thanks!
Every question every detail every order is exactly what I expected. Great detail to attention on every issue or non-issue. Highly recommend American Musical Supply!
Great to hear, thanks for the feedback!
Rapid response, knowledgeable staff, attention to details
Hi there, thank you for leaving a review!
The best choice when it comes to buy gear. Great prices. Great payment plans Great service. Thanks guys!
Great review, thanks!
Dylan is knowledgeable and understood exactly what equipment would work best for the live performance situation we're trying to do. I truly appreciated the advice he provided. Very professional.
Thanks for leaving your review, have a great one!
This is undeniably the best music store around. Great prices, quick delivery, great customer service, and just overall, excellent. Always happy to do business with them. I have ordered from them for years now.
We appreciate the glowing review, thanks!
I have been a customer with AMS since 2017, and they were truly the ones who helped me get my DJ career started. From speakers to DJ controllers, they have never once disappointed me. Their zero-interest payment plans made it possible for me to get the gear I needed without breaking the bank, and their reliable customer service has kept me coming back year after year.
Hi there, thanks for taking the time to leave your feedback!
LOVE American Musical Supply!!! 90% of my gear, I have acquired from them and the customer service is always on point!!! I specially love their payment plans that have allowed me to get the gear I need or have always wanted!!! Most definitely a RECOMMEND to any experience and new musician!!!
Thanks for the review!
The quality of equipmentThe handling of the merchandise everybody is professional. And the actual care that they take
Thanks for the review!
I always appreciate Glenn W reaching out to me every so often to make sure that I’m good with my previous orders and to see if I need any assistance with a new order . Even if there is an issue , he is extremely helpful in guiding me to an above satisfactory solution .
Great to hear from you, thanks for your feedback!
103 reviews matching
zZounds.com
Sweetwater
Pictory.ai
Guitar Center
Proudpatriots
zulaykitchen.com
Lucen Software
Joybuy