Very pleased with the support…
Very pleased with the support especially Joey A was extremely helpful and helped to resolve my request in a timely manner. Keep up the great work!
About AOMEI Technology
Data updated- Website
- www.aomeitech.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 88 reviews
- Replies to negative
- 58% (42/73)
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About this business
AOMEI provides reliable Windows backup & restore software, easy iPhone backup & data transfer tool, safe hard disk partition manager for personal and business of all sizes.
Written by the business, not verified by us.Is AOMEI Technology legit?
AOMEI Technology (www.aomeitech.com) has a 3.9 out of 5 rating on OK.one, based on 281 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 58% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional support team, noting that staff members resolve issues promptly and handle requests with great professionalism. People deeply appreciate the reliable software products and the exceptionally quick response times when seeking assistance for technical challenges. Some reviewers were not happy with the technical support, mentioning that communication stalled and repetitive troubleshooting steps were requested without success. A few consumers also experienced frustrating delays, unresolved issues regarding license reinstatements, and difficulties getting timely responses from the team. Others noted that certain product features did not perform as advertised, leaving them disappointed with their overall purchase.
Auto-generated from all reviews of this business. For reference only.What people say
I like the AOMEI software
I like the AOMEI software : it does what's needed.
Very good service
Very good service (thanks Lanry Lucky) Reactive support.
It's pure malware
It's pure malware. It acts as free personal software, then prompts you with a subscription screen that you can't skip.
Great service
Quick response on my service request by mail with the solution for my problem. Got the program up in no time.
Joey help me to solve my request fast
Products were purchased several years…
Products were purchased several years ago, but customer service was speedy and great. Fixing my problem very quickly......
Produkt + Support
Best backup solution we've used so far. Product: Cyberbackup The support is really great. Fast response time. Quick problem solution. In my case, it involved merging two license keys.
Excellent costumer service
Excellent costumer service. Fast response and friendly personell. Joey A was able to solve my problem in just 24h. If you need help with one of their products, you're in good hand. 10/10
Registration code no longer worked
After reinstalling my computer, I had a problem with my Backupper Pro registration code. I reported it, and Megan Z solved the problem in one day. Now that's what I call real service!
Greatr Customer Support great software
First of all the Software is great. Second I had to get my serial codes back since I lost my Email and upgraded to win11, Lanry Lucky helped me quick and everything was fine!
I was surprised at how quickly Lanry…
I was surprised at how quickly Lanry responded to my issue. Also very happy that his help actually worked the first time. Lanry also personalized his email.. Lanry proved excellent service.
AOMEI Cyber Backup for VMware on Linux BUGGY
If you plan using AOMEI Cyber Backup for VSphere please be aware that the Linux Version of Cyber Backup is outdated and >2years old! There is no actual Version and Version 2.3 has massive bugs in the VM Snapshots. So be aware that this is no solution for reliable Backups!
Reply from AOMEI Technology2025-08-20
Sorry for the inconvenience. I've reported the issue to our development department. And thank you for your feedback. We will continue to optimize our services and enhance our product features, providing a better experience for users.
Very quick to answer emails and help…
Very quick to answer emails and help out. I really appreciate the hard work!
The existing problem was solved quickly…
The existing problem was solved quickly and easily by Megan Z. I would like to thank her again at this point.
Megan Z was very helpful and concerned…
Megan Z was very helpful and concerned to make sure i could download my product files
Joey did a great job
Joey got back to me with my licence code really quickly 🙏
They solved my Problem imediately
They solved my Problem imediately. Lanry Lucky and Megan.
Multiple issues solved at once.
I was helped by Xanthus through 2 issues, and he was efficient, knowledgeable and very helpful. Issues were resolved!
I have been with AOMEI for many years
I have been with AOMEI for many years. I have tried other companies as well, but none seem to match my experience with this one. Yesterday I was helped by Lanry Lucky, a representative that not only responded within 24 hours, but gave me the answer I needed. I will always be grateful to AOMEI for their products---which do what they advertise---and their excellent customer service as well. Thank you.
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