Problems solved immediately
Had a little trouble with several licenses. The problem was solved after one day to my full satisfaction. Thanks a lot AOMEI-TEAM...
About AOMEI Technology
Data updated- Website
- www.aomeitech.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 88 reviews
- Replies to negative
- 58% (42/73)
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About this business
AOMEI provides reliable Windows backup & restore software, easy iPhone backup & data transfer tool, safe hard disk partition manager for personal and business of all sizes.
Written by the business, not verified by us.Is AOMEI Technology legit?
AOMEI Technology (www.aomeitech.com) has a 3.9 out of 5 rating on OK.one, based on 281 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 58% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional support team, noting that staff members resolve issues promptly and handle requests with great professionalism. People deeply appreciate the reliable software products and the exceptionally quick response times when seeking assistance for technical challenges. Some reviewers were not happy with the technical support, mentioning that communication stalled and repetitive troubleshooting steps were requested without success. A few consumers also experienced frustrating delays, unresolved issues regarding license reinstatements, and difficulties getting timely responses from the team. Others noted that certain product features did not perform as advertised, leaving them disappointed with their overall purchase.
Auto-generated from all reviews of this business. For reference only.What people say
Professional Support
Owen Tan was fast and helpful to my issue.
Timely response with exactly the info I…
Timely response with exactly the info I needed.
Fixed my issue and were responsive.
Well the solution was quick and smooth
Well the solution was quick and smooth, very positive
Exceptional support from Megan Z!
I had a fantastic experience with AOMEI thanks to Megan Z. She responded with kindness, speed, and great accuracy. Her support was not only fast but also very professional and clear. Megan Z made the whole process smooth and stress-free — I truly appreciate her excellent service. Highly recommended!
Software I bought years ago disappeared…
Software I bought years ago disappeared from my pc. Downloadlink and new Serials were given to me right after my e-mail inquiriary. Great Show, Lanry Lucky!
Tech support got back to me quickly
Tech support got back to me quickly, and were quite helpful. The product (Cleverbridge) worked extremely well, too, and was easy to cancel when I had finished my task of moving some very large files between online storage platforms.
Despite not ticking their "Do Not Spam…
Despite not ticking their "Do Not Spam Me" boxes they continue to spam my inbox. Even if their software had worked I wouldn't be using them not after the spammage.
Reply from AOMEI Technology2025-06-18
We apologize for the inconvenience. Our emails will send users the latest product information, version updates and promotions. We want to deliver product updates in a timely manner to meet users' potential needs. It may be due to time differences if you still receive emails after unsubscribing. We will handle the cancellation issue as soon as we receive it. Thank you for your feedback! Your experience is always important to us!
The application works really well - but portable version will be nice to have!
The application works really well. I had a small problem with registration but received the expected help. It would be good to be able to use the portable application.
Quick solution
After an initial misunderstanding, the problem was sorted satisfactorily.
AOMEI support Owen Tan was excellent…
AOMEI support Owen Tan was excellent and delays or errors were due to my limited knowledge and understanding and the issue was not a software problem but a laptop issue changing drives. Owen had a lot of patience with me thank you.
Problem solved
I was assisted by Lanry Lucky. Response was quick and the issue solved.
great products and service
Received appropriate instructions
Received appropriate instructions. Easy to follow and worked fine on my first attempt.
Easy partition merging!
I cloned a 128GB SSD to a 256GB drive. That left me a 128GB standalone 128GB volume. I used the AOEMI partition software to merge the two. Super easy no fuss no muss. I hit apply and walked off came back to a 256GB drive now. Super easy
The software was amazing
The software was amazing, but they charged me twice. Watch out - Good luck trying to reach this company.
Reply from AOMEI Technology2025-02-09
Thank you very much for your affirmation of our products. In theory, there will be no double charge as you said. Please contact us and find out the specific problem. We will do our best to solve it for you. Sorry again for the trouble.
Simple to use
Simple to use - works great
Laptop shuts down during backup
Laptop shuts down during backup. I sent minidump file and error code. They responded asking me to send the mididump and error code. I sent them again and no response after 3 days.
Reply from AOMEI Technology2024-11-11
Thank you very much for your feedback. We have replied to your email, please check it. Thank you again. We will do our best to solve your problem.
Merged my unallocated disk space that…
Merged my unallocated disk space that windows was not able to extend. Happy with the product - Thanks!
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