Excellent and timely service
Excellent and timely service. Saved me from frustration. Great company and customer service.
About AOMEI Technology
Data updated- Website
- www.aomeitech.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 88 reviews
- Replies to negative
- 58% (42/73)
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About this business
AOMEI provides reliable Windows backup & restore software, easy iPhone backup & data transfer tool, safe hard disk partition manager for personal and business of all sizes.
Written by the business, not verified by us.Is AOMEI Technology legit?
AOMEI Technology (www.aomeitech.com) has a 3.9 out of 5 rating on OK.one, based on 281 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 58% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional support team, noting that staff members resolve issues promptly and handle requests with great professionalism. People deeply appreciate the reliable software products and the exceptionally quick response times when seeking assistance for technical challenges. Some reviewers were not happy with the technical support, mentioning that communication stalled and repetitive troubleshooting steps were requested without success. A few consumers also experienced frustrating delays, unresolved issues regarding license reinstatements, and difficulties getting timely responses from the team. Others noted that certain product features did not perform as advertised, leaving them disappointed with their overall purchase.
Auto-generated from all reviews of this business. For reference only.What people say
Quick response no issues.
Megan was great!
Megan Z was able to provide a quick & positive response to my inquiry.
Helpful response to my request
I asked a request of AOMEI. Lanry Lucky responded the same day with a response that resolved my issue. I could not be more appreciative. Thank you, Lanry.
I was worried that I would have to pay…
I was worried that I would have to pay again for your product since I had to reinstall Windows 11 on my PC. Your people understood the situation and solved my problem quickly.
The communication was quick and positive.
Quite efficient. Support was quick and positive.
Technical Assistance
I'm using the AOMEI Backupper over several years for my desktop computers daily backups. When I have a technical difficulty, I ask the company by an email for their help and they always promptly response my request in less than 24 hours and always have a solution to my problems. I definitely recommend this company for anyone who wants to back up their systems safely and reliably.
Five stars to the sales department
I have to give five stars to the sales and tech department for getting me out of a sticky situation with data I needed to move from a failed clone effort to a new drive. Moving the subscription from Partition Assistant to BackUpper helped tremendously.
Free program doesn't allow cloning an OS
I downloaded the program specifically to clone my OS to a new drive. the free option doesn't allow this, so what's the point?
Reply from AOMEI Technology2025-10-23
We apologize for the inconvenience. Our program includes Free and PRO versions. Most features are free, with only some advanced features requiring payment. We apologize again for the inconvenience.
Good
Good, good, good
Very fast and efficient processing of my request
Very fast and efficient processing of my requête although it was a week-end and in a perfect french.
extremely prompt assistance
extremely prompt assistance. Highly professional. Top level.
Very fast and customer-oriented…
Very fast and customer-oriented solution to my small problem. Thank you
Thank you for the great service. I'm happy!
With AOMEI Backup, I purchased a program that makes me truly happy. It has excellent features and a well-structured design. And it also works perfectly in my native language, German. There was a discrepancy during the purchase that needed to be resolved. The support team was easy to reach. I received quick and straightforward assistance. Thanks, Megan Z.!
I had a problem registering
I had a problem registering. Promp reply. Problem was router. New one registering sorted. Great and easy program that does job.
Thumbs up
Thumbs up! Very effective, with a good number of options for newbies like my self and time saving. Productivity is significantly enhanced. Great products!
Fast & Efficient service
AOMEI , the only back up software which I can trust
Perhaps AOMEI is the only data and disk back up software which I can really trust as I did use it and it never let me down. I do like the simplicity of use , design and most important the reliability of restoring whole of a disk partitions without facing nasty issue after that. Thanks Aomei for offering such an usable backup and restore app. God bless
file backup is working great
I had direct inquiry regarding WIN PE options in AOMEI backup.
I had direct inquiry regarding installation and registration key and Owen Tan tech was more than helpful in helping to resolve my issues. Yes I did have to resort to reinstall from scratch from Microsoft ISO files because my OS was corrupted and there wasn't any good reason to make a backup until I have a good OS to save and protect. With AOMEI backup program and partitions assistant are now the cornerstone of my new tranquility and peace of mind. It is people like Owen Tan that make a company shine.
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