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Electronics & Technology

Asurion

200 reviews

4.5200 reviews
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About Asurion

Data updated
Website
www.asurion.com
Category
Electronics & Technology
Location
United States · Nashville, TN
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
96% (22/23)
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Is Asurion legit?

Asurion (www.asurion.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 96% of negative reviews. Last updated 2026-08-10.

What people say

始终顺利快速地取得积极成果

Asurion 代表总是非常乐于助人。如果我的索赔需要额外帮助,我总是使用聊天功能。我的经验是,即使在聊天中,销售代表也很友善且风度翩翩。多年来,我的主张一直取得成功。这始终是一个顺利、快速的过程,并带来积极的结果。

工作人员多次给出错误的信息...

工作人员多次提供错误信息;他们只是挂断电话或让您长时间等待。我的问题仍然没有解决。 我必须为他们的无能付出代价。太不公平了。

Reply from Asurion2026-07-31

We are truly sorry to hear about the difficulties you've experienced with our staff and the unresolved issue. This is not the experience we want you to have with us. We will be happy to assist you further. Please email us at [email protected] including your name, phone number, and a brief description of your issue. Thank you.

可怕的亚苏里奥永远不会批准你......

可怕的亚苏里翁永远不会批准你的索赔,最大的骗局不要浪费你的钱

Reply from Asurion2026-08-03

We are sorry to hear about your frustrating experience with a claim. We understand your disappointment and appreciate you sharing your feedback. We are always working to improve our processes and will be happy to take a further look into your claim. Please feel free to email us at [email protected] including your name, phone number, and claim number. Thank you.

有一台 s10,屏幕坏了

我的 s10 屏幕坏了,他们给我发了 s21。 当我开机时必须打电话进来。他们不知道如何从我的旧手机上获取我的数据和应用程序。 撒谎说他们是 Verizon,但其实不是。 没有人能照顾我。 如果他们不能传输数据为什么要付钱给他们真是个笑话。

Reply from Asurion2026-07-30

We're truly sorry to hear about the frustrating experience you had with your phone replacement and data transfer. We understand how important it is to have your data and apps readily available on a new device, and we regret that we couldn't provide a seamless solution for you. Your feedback is valuable, and we'll use it to improve our services. We will be happy to speak with you further. Please email us at [email protected] including your name, phone number, and carrier. Thank you.