Auto Credit Express is a leading provider of lender and dealer connections for people who need new and used car loans nationwide. We want to connect you with a local dealership that specializes in helping people with good credit, bad credit, low credit, no credit, or have been turned down in the past due to bankruptcy.
Written by the business, not verified by us.
Is Auto Credit Express legit?
Auto Credit Express (www.autocreditexpress.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 93% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-09-06.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and sales team go entirely out of their way to provide exceptionally professional, respectful, and friendly assistance throughout the entire visit. People often note that the overall purchasing process is remarkably smooth, incredibly quick, and completely stress-free from start to finish.
Though some reviewers were not happy with vehicles occasionally arriving with unexpected mechanical problems, faulty batteries, or persistent dashboard warning lights. A few other people also felt misled by unexpected financing runarounds, communication gaps, or unwanted dealership extras added to their final deals.
Auto-generated from all reviews of this business. For reference only.
From the time I walked into Gossett, until I drove off in my new car, they were professional and helpful as ever. They listened to me and answered every question I had. They were sure to go over everything with me, concerning my new vehicle. I would like to give a huge shout out to Mr. Patrick Williams at Gossett. He was my salesman and he did an outstanding job making sure I understood everything and getting my new car.
Reply from Auto Credit Express2026-06-05
Hello LaTonya,
Congratulations on your new car! We're so pleased that we could connect you with the dealership you needed for financing. At Auto Credit Express, it's our mission to help car buyers connect with local dealerships that have the financing options for their situation. Thank you for sharing your story and leaving a review. We really appreciate it. Have a great day.
Sincerely,
Auto Credit Express
First of all the finance manager is great and do not take no for an answer his name Rodger from gossett Hyundai and the sales rep. Patrick/John they both are great I will for sure send people to them
The finance manager and the sales rep was great! They made things super possible for me and my challenging situation.
Reply from Auto Credit Express2026-06-01
Hello Customer 2,
That's terrific to hear! We're so glad we could connect you with the right dealership for your financing needs. At Auto Credit Express, our mission is to make auto financing easier for consumers who may be struggling with credit issues. Thank you for taking the time to share your story. We appreciate. Congratulations on your vehicle. Have a nice day.
Sincerely,
Auto Credit Express
Hello Lauri,
That's terrific to hear! We pride ourselves on our customer service, and we're glad you feel it was great. Thank you for leaving a review. We appreciate it. Have a nice day.
Sincerely,
Auto Credit Express
My credit was bad and I was still rebuilding but needed a truck for my family that was growing and auto credit express helped me find a local dealer and helped me get the truck I needed
Reply from Auto Credit Express2026-05-15
Hello Malik,
That's wonderful to hear! Congratulations on your truck! We're so pleased that the dealership we connected you with was able to meet your financing needs. It's our mission to make auto financing easier for those with credit struggles. Glad we could help. Thanks for leaving a review to share your story. We appreciate it. Congrats again, and have a great day.
Sincerely,
Auto Credit Express
I liked that they went out of there way to put me in what I needed and wanted .I did get a run around and was a day late getting it and some things didn't get fixed but was told they would get fixed
Reply from Auto Credit Express2026-05-15
Hello Calvin,
Congratulations on your vehicle! We're so pleased that the dealer we connected you with was able to meet your financing needs. We do apologize that you felt you got the run around a bit, and that some things didn't get taken care of right away. Hope things are all squared away with your new vehicle. Thank you for leaving a review. We appreciate it. Have a terrific day.
Sincerely,
Auto Credit Epxress
Buying a car from Nissan City of Springfield was an overall informative experience that had both positives and a few challenges. From the moment I arrived, the staff was welcoming and ready to assist. A salesperson walked me through different vehicle options, explained features clearly, and answered most of my questions without rushing the process. One of the highlights was the test drive. It gave me a good feel for the car, and the staff made sure I was comfortable and understood the vehicle’s capabilities. The dealership also had a decent selection of cars, which made it easier to compare models in one place. However, the purchasing process itself took longer than expected. There was some waiting during the financing stage, and certain costs and add-ons. While the staff remained professional, clearer communication was great.
Reply from Auto Credit Express2026-05-07
Hello Kwasi,
Thank you for taking the time to leave a review and share your story. Congratulations on your vehicle! We're so glad to hear the dealership we connected you with was able to come through for you. It's our mission to match car buyers with the right dealer for their auto financing needs. Thanks again, and have a terrific day.
Sincerely,
Auto Credit Express
Hello David,
Thank you for taking the time to leave a review. We really appreciate it. We hope that the dealership we connected you to was able to get you into the vehicle you need. Thanks again, have a great day.
Sincerely,
Auto Credit Express
Stress free transition. They listened to my needs and came through!!!
Reply from Auto Credit Express2026-05-07
Hello Beth,
So glad to hear it! Thank you for taking the time to leave a review. We really appreciate it. So glad to see the dealership we connected you to came through. Congratulations. Have a wonderful day.
Sincerely,
Auto Credit Express
Pretty much pressure. But I think I got an ok deal
Reply from Auto Credit Express2026-05-07
Hello Richard,
Thank you for taking the time to leave a review and share your story. We are sorry to hear that you felt pressured during your car-shopping journey, and we are pleased to hear that you got a good deal on a vehicle. Thanks again, and congratulations on your vehicle. Have a wonderful day.
Sincerely,
Auto Credit Express
Hello Tyler,
Excellent to hear! WE're so glad that the representative you worked with was great! At Auto Credit Express, our mission is to connect car buyers with the dealership that offers the financing options they need. So glad we could help. Congratulations and thank you for leaving a review. WEa pprciate it. Have a nice day.
Sincerely,
Auto Credit Express
Was there for four hours one day the next two days later four hours they didn’t look at the problem that I came in for they said they didn’t even know I was there no, I’m here for the third time. They said they don’t have the device to check the service engine light. The worst car experience I have had
Reply from Auto Credit Express2026-05-07
Hello Walter,
We're sorry to hear about your troubles with the dealership where you purchased your vehicle from. At Auto Credit Express, we strive to connect car buyers to the right dealership for their car-buying needs. The service you're describing isn't how we seek to treat customers, and we hope that your situation was resolved. Thank you for taking the time to leave a review. We appreciate it.
Sincerely,
Auto Credit Express
They were very Understanding about my situation and then went above and beyond to help me with my car buying experience.
Reply from Auto Credit Express2026-04-23
Hello Benita,
That's terrific to hear! We're so glad that the dealership we connected you with was understanding and that you were able to get the car you needed. Congratulations on your vehicle, and thank you for taking the time to leave a review. We appreciate it. Have a splendid day.
Sincerely,
Auto Credit Express
I was treated with kindness they where willing to help in all always I was having trouble with a recent mishap at work that was giving me trouble to walk so they salesman Mikal drove me from point a to point b I think he was spectacular I couldn’t stay to finish up paperwork that day so he came to my house picked me up n gave me a ride from his own car time n gas n brought me back to dealership to finish paperwork n get my new car now if that’s not a excellent salesman I don’t know who are thanks Mikal
Reply from Auto Credit Express2026-04-21
Hello Henry,
Wonderful to hear! We are so glad that the dealer we connected you with went above and beyond to get you into a vehicle. It's our mission to get car buyers the help they need, even if their credit isn't stellar. So glad we could. Congratulations on your vehicle. Have a terrific day.
Sincerely,
Auto Credit Express
Devon and his manager went above and beyond to get me into a vehicle!! I didn't think they would be able to, but my car came home the same day!! I had an appointment at another dealership, Devon said his manager said I should go to Ward first, and I'm glad I did!!
Reply from Auto Credit Express2026-04-21
Hello Martha,
Congratulations on your vehicle! We're so pleased that the dealership we connected you with was able to get you into the car you needed. It's our mission to help car buyers get financing even if their credit isn't the best. Thank you for leaving a review. We appreciate it.
Sincerely,
Auto Credit Express
Hello Wendy,
That's terrific! Congratulations on your vehicle! We're so glad that the dealership we matched you with was able to get you into the car you needed. Thank you for leaving a review. We appreciate it. Have a stellar day.
Sincerely,
Auto Credit Express
They did everything they could to ensure that I left with a car
Reply from Auto Credit Express2026-04-21
Hello Juliet,
That's wonderful to hear! We're so glad that the dealer we connected you with could get you into the vehicle you needed. Congratulations. It's our mission to ensure car buyers get connected to the right dealership for their needs. Thanks for leaving a review to share your story. We appreciate it. Have a great day.
Sincerely,
Auto Credit Express
Hello Lisa,
We're so glad that you found our service to be fast and professional. It's our mission to match car buyers with the right dealership for their car-buying needs. So glad to help. Thanks for leaving a review. Have a nice day.
Sincerely,
Auto Credit Express
After so many wasted trips to dealers, they Helped to match me with a dealership where I bought my new car from!!
Reply from Auto Credit Express2026-04-21
Hello MaryBeth,
We're so glad our process worked for you! At Auto Credit Express, our mission is to make car financing easier for those with credit challenges. We can't thank you enough for leaving a review to share your story. Thanks again, and have a terrific day.
Sincerely,
Auto Credit Express
Great experience!!! Was at my wits end and couldn’t get approved at over a handful of places was about to give up until Mike at McCluskey Chevrolet got me approved on a loan without a co signer and on a brand new Trailblazer and all online plus great warranty and they are delivering it to my house. How awesome is that. I’m so happy i didn’t give up or I never would have gotten a car. McCluskey Chevrolet is the place to go. Mike went above and beyond for me and I got a new vehicle fast and stress free. I’m beyond empresses with how nice and helpful they are. Go to Mike and he will help you and make you feel like you have known him your whole life. Makes you feel like you’re not just a number. Thanks again Mike. You rock!!!!
Reply from Auto Credit Express2026-04-21
Hello April,
We're so glad our process connected you with the right dealership for the job. That rocks. At Auto Credit Express, we connect car buyers to the dealership with the right financing programs for their needs. So glad to help. Thanks again for leaving a review. We appreciate it. Have a splendid day.
Sincerely,
Auto Credit Express
It was nice to get approved with my credit. We were able to find a vehicle that worked for us.
Reply from Auto Credit Express2026-04-21
Hello CoriLyn,
That's terrific! Congratulations on your vehicle. Our mission is to connect car buyers with a dealership that has the financing opportunities they need. Glad to be of service. Congrats again, and thanks for leaving a review. We appreciate it. Have a wonderful day.
Sincerely,
Auto Credit Express
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