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Vehicles & Transportation

Auto Parts Fair

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101 reviews

4.0101 reviews
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About Auto Parts Fair

Data updated
Website
www.autopartsfair.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Replies to negative
50% (10/20)
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About this business

Auto Parts Fair is a major online catalog of 600,000+ auto parts including car parts & truck parts. Buy from a wide range of new, replacement, used, aftermarket, rebuilt auto parts at discounted prices with up to 7 year warranty.

Is Auto Parts Fair legit?

Auto Parts Fair (www.autopartsfair.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 70% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 50% of negative reviews. Last updated 2026-09-06.

What people say

i order an Sarturn Vue automatic transmission and…

i ordered an automatic transmission and was sent a manual one, I contacted the supplier and they had it replace in 3 days, another Transmission with 10,000 less miles for the same price. I would order from them again for sure.

Fuse Box

Fuse Box - On the website - the first time I looked up the part I needed - I know I read it was Refurbished. Then when the part came and it was dirty and looked like all they did was pull it out of the jeep and put it in a box I went back on the site and it just said Recycled. Even if it is recycled, They could have taken a few minutes and wiped it off and took out the old fuses. The dealer refused to put it on because they could not warranty it. I could have went and pulled one from the junk yard. I was extremely disappointed with the product. I sent it back. I do have to say the price was great and if it had been another part that I was to install myself, I would definitely order from Auto Parts Fair.

Reply from Auto Parts Fair2018-02-07

We apologize for this experience/issue. We take customer service very serious. Let us help We don't offer any refurbished products on our website. Our parts are used OEM (Original Equipment Manufactured). Our parts come with a 1 year Parts warranty. Typically when installing a used part, a dealership cannot offer a Labor Warranty on the part because it is not a dealership part. But our parts are significantly cheaper than dealership parts. If you returned the part, you should receive a refund. Sorry about the confusion. Any pending issues, contact 800-378-7566 (Open Monday-Friday 8-5 pm EST) and reference your order number. On our phone prompt, press number 2 for Customer Service. Thank you. The AutoPartsFair Team. www.autopartsfair.com

Highly recommend auto part supplier. ‎

I have used the auto parts of this supplier and indeed they have never failed to satisfy me in terms of quality and price. The staff is helpful and do know what they are selling to the customers. Highly recommend auto part supplier. ‎

Wrong Part Sent

I did not receive the part that was promised. I was told I would be getting a window motor for the front drivers side with the one touch option for my 2006 Lexus RX330. Instead I got what appeared to be a motor and regulator for a rear window without the one touch option (which is much less expensive!). I got my mechanic to make the part work well enough to get by but I am still very unhappy with the experience.

Reply from Auto Parts Fair2017-12-27

We apologize for this experience/issue. We take customer service very serious. Let us help If it is the wrong part, you can replace the part. If you wish, you can contact the seller directly at 800-378-7566 (Open Monday-Friday 8-5 pm EST) and reference your order number. On our phone prompt, press number 2 for the “Returns” department. They can help you return or replace this part if need be. Thank you. The Autopartsfair Team www.autopartsfair.com

item was listed as excellent condition,but it was broken piece

item was listed as excellent condition. Got it and it was a broken piece.

Reply from Auto Parts Fair2017-12-18

We apologize for this experience/issue. We take customer service very serious. Let us help If this part is broken, it is under warranty and needs to be returned/replaced. Contact the seller directly at 800-378-7566 (Open Monday-Friday 8-5 pm EST) and reference your order number. On our phone prompt, press number 2 for the “Returns” department. They can help you return or replace this part. Thank you. The Autopartsfair Team. www.autopartsfair.com

The biggest issue is communication

The biggest issue is communication. I believed the engine I was buying was from a 1999 Explorer. According to the tag it is a 2000. Yes I know they interchange. That's not the point. I don't know if I got the engine I thought I was buying. I was also lead to believe the engine came with everything including the front brackets and accessories. It did not. Since this engine is going into a project vehicle I need them. Now I have the extra time and expense of locating these parts. They need to respond to emails quicker. I "might" use them again but I'll get everything spelled out in writing next time.

My order was canceled without …

My order was canceled without contacting me. They said they tried several times, but there is no evidence in my email or phone. I called and was told they would send me an authorization form because the delivery address is different than billing address. Called the center to advise that the form was not received and was told now because the order was cancelled, I had to place the order again. To hard to do business with this firm. Disappointed in the customer service. Stacy tried to be helpful. but the man who answered the second time was abrupt and rude.

Reply from Auto Parts Fair2017-11-29

We apologize for this experience/issue. We take customer service very serious. Let us help Upon reviewing our records, we reached out to you via email for a needed Authorization Form on 11/19, 11/22, 11/24. And received no response. We can't hold inventory for this long, so we had to cancel the order. Sorry for the mix up. If any pending issues still apply, please call 800-378-7566 (Open Monday-Friday 8-5 pm EST) and reference your order number. Thank you. The AutoPartsFair Team. www.autopartsfair.com

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