Bachan’s Japanese Barbecue Sauce | Non-GMO family recipe created in small batches with authentic Japanese ingredients.
Written by the business, not verified by us.Bachan's (www.bachans.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has replied to 69% of negative reviews. Last updated 2026-08-26.
Delicious sauce and great company! I ordered the mix pack for Christmas and one of the bottles got damaged during the transit. They not only replaced the bottle in a speedy amount of time, they also send a 20% off code for the inconvenience. A++
The packaging and shipping was excellent!
Product is excellent. Product orders are filled timely.
You guys consistently ship your product out within a couple of days and I have never experienced any type of supply chain issues on your side. Also, you make a unique but awesome product! Thanks
Products were delivered in a timely manner and well packaged. Website is easy to navigate and check out was quick.
This is the best sauce! I Love adding it to veggie dishes mixed with Fix Hot Sauce.
I got 3 bottles of sauce for my dad for Christmas because he loves the original flavour, but hasn’t tried the other three, and he loves them! They also got delivered super quick before the holidays which was awesome.
First off, this sauce is the tits - we got the variety pack and every single one of them is fire. There’s not one dish of food that wouldn’t benefit from having a dollop of Bachan’s on top. After my husband brought home the original sauce and we quickly drained it, I knew I had to order more for a Christmas gift. For him, of course ;) Second, there was a minor hiccup with my order. A complimentary gift that was supposed to be included ended up being unavailable. Customer service let me know immediately and they issued a partial refund to make it right. Bangin sauce and bangin customer service. You’ve got a loyal fan here!
Purchased my first bottle at a discount grocer and LOVED IT! Decided to purchase more.
Amazing! We're loving each one and using them almost every day
Fast shipping and wonderful customer service. When they noticed when packing up my order that the gift wrap I had ordered as part of a promotion (so it was free) was damaged, they refunded me 15% of my order total! So nice.
The best. I buy gallon at a time!!!!
After I placed my order, I got an email letting me know they were unable to send the free wrapping paper gift with my gift pack of sauce, and they refunded me some money because of it. This made me feel like the company really cares about its customer service.
LOVE BACHANS!!! LITERALLY MY FAVORITE FOOD BRAND OUT THERE.
Still haven't received part of my order that was supposed to get there before Christmas. I emailed and asked them to track it or refund, and they weren't helpful at all. Sauce is great, but would love to get what I paid for.
Hello Michelle, thank you for your message. In our experience, oftentimes tracking message can be wrong, and we were waiting for your confirmation that the second package was still missing to take further action. We apologize for the lost of your package by the carrier and our Support Team will reach out to resolve this for you. Apologies for the inconvenience and thank you for your understanding and support. Happy New Year!
Have been a fan of your original sauce for quite some time. Looking forward to trying the rest! Ordering was easy I received my order quickly.
Best packaging, customer service and sauces! This is a perfect gift!
Ordered 9 days ago still hasn't even shipped let alone be delivered. How is it possible to give any other rating than 1 star
Hello Louis, thank you for your message and we are so sorry for the delay. Bringing families together is important to Bachan's and the company generously provided employees with a holiday break to do just that, spend time with family over this holiday season. Now we are back to serving our beloved Bachan's Fam and we are happy to provide an update that your order was shipped today! Our sincere apologies again for the delay, thank you for your patience, understanding and support. Happy New Year!
Delicious sauces!!! Having them premade is a bonus. Great for cooking stir fry and dumplings.
I love the taste and consistency of this sauce. I also have it to someone and they loved it. They said they were going to buy more
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