Bachan's

Hello Angela, we would like to begin by thanking you for thinking of us this gift giving season. We also appreciate your feedback and apologies for you feeling this way, it is not our intention. We try our best to offer the most competitive pricing and the result is the culmination of taking all business costs into consideration. We also make pricing transparent by providing a list of stores on our website for customers to be able to compare prices. Thanks again for supporting us and we hope the gift recipient will enjoy the sauces. Please don't hesitate to reach out at [email protected] if there is anything else we can do for you. Wishing you a wonderful new year!

Hello, thank you so much for your message. Our intention is to provide updates regarding upcoming sales and promotions, as well as providing recipes that you might enjoy. We respect your feedback and will take it into consideration for areas of improvement if possible. We are thankful you enjoy our sauce, please enter your address in our store locator, https://bachans.com/pages/find-us, for a list of stores that carry our products near you. Please reach out to us at [email protected] if there is anything else we can do for you. Thanks again, we truly appreciate your time.

Hello, thank you so much for your message. We respect your feedback and will take it into consideration for areas of improvement if possible. And thank you so much for thinking of us this gift giving season and even though it wasn't a surprise, we hope that your husband will enjoy the sauces. Please reach out to us at [email protected] if there is anything else we can do for you. Thanks again, we truly appreciate your understanding and support.

Hi Ryan, Thank you for your message and giving us the opportunity to ease your concern. We received your email on the 12th and replied to it on the same day, can you please check your spam inbox, perhaps it went there? And we are so sorry about the delay. Due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. As we truly value and appreciate our customers, our teams have been working diligently to resolve this ASAP. As a result, we received more inventory and will ship your order today! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support. Wishing you a wonderful holiday season.

Hi Lucynda, thank you for your message, we are so sorry for the delay. Due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. We truly value and appreciate our customers, and our teams have been working diligently to resolve this ASAP. As a result, we anticipate to receive more inventory today and will ship your order right away, in time to be received by Christmas! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support.

Hi Melissa, thank you for your message, we are so sorry for the delay. Due to high volume orders and demand, an item which is included in the Gift Box that you ordered became out of stock. We truly value and appreciate our customers, and our teams have been working diligently to resolve this ASAP. As a result, we anticipate to receive more inventory today and will ship your order right away, in time to be received by Christmas! Again, our sincere apologies for the delay and thank you so much for your patience, understanding and support.