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Travel & Vacation

Balsam Hill

200 reviews

4.5200 reviews
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About Balsam Hill

Data updated
Website
www.balsamhill.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
94% (17/18)
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Is Balsam Hill legit?

Balsam Hill (www.balsamhill.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. 87% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.

What people say

This is my first Balsam Hill full sized…

This is my first Balsam Hill full sized tree. I have a smaller down swept tree for my porch, which I love. This tree is amazing, the quality is just amazing. I have had many different types of trees but never once until this one have I owned such a sturdy tree and so life like. The quality cannot be beaten. I am completely thrilled with this purchase and I appreciate the extra parts, just in case, the gloves, detailed instructions and bags for the tree and the stand and extras. I do recommend this tree.

The tree I ordered finally came but the…

The tree I ordered finally came but the box was torn open enough so I could see inside that it was bubble wrapped..we finally got it out and tested it. It was ok.

Reply from Balsam Hill2026-08-03

Hello Betty! We take care to wrap and ship all orders securely. We’re sorry to hear that your package arrived with the box opened, but we’re glad the tree itself was in good condition. For your peace of mind, our trees come with a 3-year warranty in case any issues arise. If you have any concerns or need further assistance, please contact our Customer Service team.

This is our second tree

This is our second tree. We haven’t really done a lot with it. We just took it out of the box and set it up. We haven’t fluffed the limbs or anything else. We just made sure the lights are working, but so far we’re happy. Our first tree was a flip tree. This was a lot easier to put together.

I couldn't be happier with my purchase

I couldn't be happier with my purchase! The wreath looks exactly like the picture--it's absolutely beautiful and very well made. As an added bonus, it arrived just two days after I ordered it, which was a wonderful surprise. highly recommend Balsam Hill.

Great website

Great website! It allowed us to see all our options for different types of trees & lighting. Chat helped with deciding on if we needed a rollings cart or just the carry storage bag. We opted for the rolling cart. Delivery was unbelievably fast - 2 days. We set-up the tree as a test run. Worked well & looked great. Can't wait to decorate it for Christmas!