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Shopping & Fashion

BeautifulHalo

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595 reviews

3.1595 reviews
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About BeautifulHalo

Data updated
Website
www.beautifulhalo.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
1 review
Replies to negative
17% (41/239)
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Is BeautifulHalo legit?

BeautifulHalo (www.beautifulhalo.com) has a 3.1 out of 5 rating on OK.one, based on 595 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 33% give 1 star; The business has replied to 17% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY They sent me an item that was of poor quality with short sleeves and tried it convince me to keep it as they WILL NOT give you a full refund. After about 40 emails back and forth they became really rude telling me they didn’t care that I had sent the items back registered delivery ( they claim to not have got the item) they are con artists. I’m going to take them to court!

THINK TWICE BEFORE ORDERING

I ordered a T-shirt and 'cardigan'. T-shirt was a bit large, the 'cardigan' was not what is generally known as a cardigan. it's flimsy t-shirt material. I contacted the company and asked for a returns code. Got offers of everything except a returns code. Now I'm left with items I don't want and had to pay for them! - minus a tiny discount. Approximately 15 e-mails were sent. Yes they were pleasant in corresponding but STILL I did not get a satisfactory outcome. think twice about using this company . . . . . and then THINK AGAIN

I got my item and it was exactly as…

I got my item and it was exactly as pictured and it fit me, I would like to say that anyone who orders from these companies must determine that it is overseas and they size small I have never had a problem I got my blouse I get many complements from it and it fits me.

…clothes sizes

I ordered aa tuxedo waistcoat from them.when it was finally delivered it was far too small.i ordered the largest one they sold 2xx after some exchanges by e mail they told me that their sizes were Asian sizes . smaller than English .REDICULOUS i reminded them that they were selling in england..trying to get a full refund,they offered me 15%not acceptable.i have just ready the other reviews,and i dont hold out MUCH HOPE OF A REFUND.Be warned dont buy cloths from this company.the prob wont fi

I bought a Mens Leather jacket

I bought a Mens Leather jacket. The advertised photo was of a distressed style jacket. The item I received had a very different appearance. there was not distressed appearance, the arm band was not the same in size or colour. These were the main critisisms. Though there was also no inside pockets and just a fake outsode top pocket. I emailed the customer service multiple times. but effectively they said that was the item, and started to be perdantic. It is clear misrepresentation. They would accept the items return, or replace with the item as advertised, probably because it doesnt exist.

I have been waiting for two months for…

I have been waiting for two months for a jumper which looks from the tracking like it was never posted. I paid through PayPal, so I raised a dispute through PayPal to get a refund. BeautifulHalo are now asking me to drop my dispute with PayPal to get a refund, rather than just giving me a refund via PayPal. No idea what to do next to get my money back. Absolutely atrocious service, really wish I'd checked this page before I bought, rather than after!

Do not do business with this company

Do not do business with this company. I ordered an article of clothing using their sizing guide, I even ordered a size up,, and what they sent was not a size XL. It was more like a size Small marked as an XL. I asked to return the item and process a refund. They refused so I made a second appeal to which they refused again.

Ordered a men’s cardigan from these…

Ordered a men’s cardigan from these crooks… two months later and still nothing. Emails to them, including the last which contains “I’ve been ripped off, haven’t I?” Just get the same auto generated email: blah, blah, just wait… the fault is with your countries delivery service. Don’t use these asshats. Also the five star review they got: I checked out his trust pilot score and every review he puts out to this company if five star… tons of them. It’s them.

Not even a one star company

Not even a one star company. Should not be allowed to advertise in Britain. If you want to wait three ice ages for something to arrive use this company. Can’t say enough about just how rubbish this company is. Strike them off would be a preferred solution. Beautiful halo my armpit.

Purchased a 'wooden' feature light for…

Purchased a 'wooden' feature light for 460 aud. When it arrived it was plastic painted to look like wood. I explained under Australian law this is not allowed they said I could return it for a 60 percent discount. As they are not based in Australia I had no choice to accept. The item is stuck in customs and required them to release it. They are refusing. It cost me 60 bucks to send it to them. So I'm down 520 now with no resolution in site. Avoid these liars at all cost!!

Disappointing service and poor quality product.

Timescales given for delivery at point of order are nowhere near the actual delivery timescales. We lost money on a project as a result of the lights we ordered from beautiful halo arriving nearly a month late. The quality of the lights is terrible. We have been given a 20% refund after being advised that we had to return them and that the cost to return would be very high. After checking with couriers the cost was more than the product and beautiful halo would not cover this cost. Impressive website with great pictures of the products they offer but in reality the products are poor quality and in a world of ecommerce, a delivery time of nearly 2 months is ridiculous and what we would have expected in the 1990's.

This is a disgusting company who are…

This is a disgusting company who are only interested in taking your money. I ordered a coat, the sleeves were too short and the quality was awful. I have been arguing with them for months. I paid £19 to return the coat and they are saying I sent it to the wrong address even though I took a picture of the label I put on the package which they can see is the identical address to the one they told me to send it to. The support team are very rude and have no intention on helping you. I am going to try and sue them. DO NOT USE THIS COMPANY

I purchased an arched lamp from them

I purchased an arched lamp from them. They warmed me that it would be shipped by sea from Hong Kong and that it would take a month to arrive. It took two but I wasn't bothered because I was in no rush. However, what upset me was that the instructions to put the lamp together were in Chinese and I contacted them asking if they had instructions in English. Well they did but they we're poorly written and didn't help. At the end I had to figure out by looking at the poor drawn pics how to put this thing together. One of the screws in the lamp didn't work too well but at that point all I kept telling myself was...although impossible... try NOT to buy anything made in China in the future.

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