Big Apple Buddy (www.bigapplebuddy.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-12.
Great service, easy to track progress (purchase, arriving in USA warehouse, dispatch, arrival in Australia) and good follow up by BAB. Luggage item arrived in excellent condition. A great way to purchase an item overseas when the supplier does not provide that service.
Super reliable. I received my order ahead of schedule and in perfect condition. I am very satisfied with the quality of service and the concern in confirming receipt of my parcel. I highly recommend them.
Recieved my Galaxy XR headset + controllers in practically no time at all and all in perfect condition. Very satisfied with the quick turnaround and quality of service.
delivery very fast. perfect condition. service is great - as one would excpect and above. 100% recommendation
Took on my order for Tecovas boots & belt. I was kept informed of the parcel tracking and the delivery occurred as advised. Great sercive, will use again.
Excellent experience. I ordered a Coach Erin Shoulder Bag through Big Apple Buddy. Everything went very smoothly. They were very responsive to my request because the bag was not available on their website, but they were able to order it for me. The package tracking was excellent; I was able to track the package throughout its journey to Belgium. I am delighted with the service.
Excellent experience. Unfortunately when my item was checked by the BAB team it had a quality issue, and so did the replacement! To be clear, this was a quality issue with the supplier and NOT BAB. I was so relieved to have the BAB thoroughly inspecting my items before forwarding, as trying to return them from Australia would have been very annoying and probably expensive. The BAB handled the returns and inspection of the replacement items with excellent communication and without a hitch. 3rd time was the charm and I love my item. Absolutely 100% worth the service fee going through BAB. Thank you BAB team!!
Bought a galaxy XR headset from Big Apple Daddy last week. Ordered on the Thursday, imported over the weekend and delivered on the Monday. Fantastic service and they kept me informed off exactly where my package was in the delivery process at all times. Really great service, would definitely use them again.
Great shopping and delivery to Ireland. Thanks to Phillis and her team my purchases arrived today well packaged and very quickly. Sale price reduction covered the cost of shipping and taxes into Ireland. Well done and continued success to Big Apple Buddy.
Arrived exactly as stated, fast delivery , very efficient , would definitely use them again Excellent customer service
Product is faulty and they will not take it back. I am inside the product companies return window but apparently not theirs.
I can no longer get the Chaco sandles in Canada. They are the only brand that fit me properly and provide the much needed support I need for Achilles and Plantar Fasciitis issues. So I ordered 2 pair. The shipping was expensive, but nothing to be done about that. Received very quickly with a follow up email to ensure I received them. Very thoughtful extra gesture.
Great service. Reliable and kept me informed with accurate information about delivery. Would use again,
fast, reliable, very kind and professional.
I ordered some Michael Kors trainers that were not released in the UK. Big Apple Buddy provided a great service and regular updates. My items arrived on time with no additional charges to pay. I will be buying from them again in the future.
Services like Big Apple Buddy are great, as they provide us access to Technology not yet released in the UK. I'd been watching a specific team item for a while, an eero Outdoor router, with Big Apple Buddy providing a helpful prompt the item was on sale at Best Buy. Felt like the right time to make the purchase, with the discount covering the Import Duties. Will use again!
I am very impressed with the service I received from Big Apple Buddy. Hassle free, great communication, reliable, very efficient. I will definitely use their services again.
Expedited Kate Spade bag to Melbourne Australia, nice service from Phillis. Thank you
This company only think of earning money no customer service and no responsibilities taken
Bought a Samsung Galaxy Chromebook Plus via this service. The computer was purchased quickly and sent as promised (via Fedex). Everything worked as promised, with regular updates.
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