Blackview is professional android smartphone manufacturer,with four years serving customers in north america,europe and asia.We release high quality Blackview mobile series,contain Alife P1,Alife S1,Sport Camera,Hero 1,Hero 2,Omega,Ultra,Crown,Arrow,DM...
Written by the business, not verified by us.Blackview (www.blackview.hk) has a 3.0 out of 5 rating on OK.one, based on 475 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 42% give 1 star; The business has replied to 10% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-24.
Most reviewers were unhappy with their experience overall. People frequently mentioned that customer service is completely unhelpful, leaving buyers ignored and facing severe communication delays when trying to resolve product issues. Customers also experienced frustrating hardware faults, such as broken charging ports, cameras failing shortly after purchase, and poor overall device performance. Though some reviewers were happy with their new devices and praised the reliable battery life, durable build, or helpful support staff, these pleasant moments remain uncommon. Future potential buyers should carefully consider these recurrent quality control and customer support concerns before making a final purchasing decision on the official website.
Auto-generated from all reviews of this business. For reference only.Never ever again I will buy this phone, support team just take not seriously, after explaining the problem and sending the videos they just disappeared, impossible to return and get refund, absolutely dodgy company, avoid avoid avoid
Terrible support service... I have the Blackview BV7100 a year now and all of a sudden it will not let me answer the calls, the tech support is terrible and there is no repair number to ring or shop you can visit, you are basically stuck with a phone that can't be repaired. Tech support is via email and its waste of time as they are pretty much useless
Purchased a blackview phone from their website after carefully reading what network will work in the US. Found one that fit our needs and purchased it for $400. It won't let you call out/ in, only send and receive text messages. Contacted the company and to get this issue resolved I have to pay at my expense $250 to air flight it back to them. Blackview is responsible for advertising and selling a non usable phone. Blackview needs to be responsible when something is wrong with their products.
Bought a tablet off the website, waited 5 weeks just for it to say it was returned. They said i didn’t pay for customs, was pretty sure i paid for everything on my first payment. Asked for a refund and they only gave me half back. Customer service was no help at all.
TiKTOK CREATORS / INSTA /FB / ANY CONTENT CREATOR READ BEFORE YOU BUY!!!!! 80% OF the filters we use ARE NOT ACCESSIBLE WITH THIS DEVICE! THE SCREEN IS NOT 10 INCHES. THE TABLET IS. The usable screen is actually only 6in x 8in. COMPANY IS MONEY HUNGRY AND Doesn't CARE ABOUT YOUR ISSUES once you turn the tablet on. Yet they sell your info for other people to contact you to buy stuff. It Won't stay charged. Doesn't always charge up. Horrible graphics. How can they say this tablet is a gaming tablet when it won't stay connected to the Internet long enough for basic scrolling. Every video I screen record it sounds like an underwater echo. I spent $200.00s on this p.o.s., and I can't even so much get a small screw me back from the company.. PLEASE DON'T WASTE YOUR MONEY.
Bought a BV6200 PRO in Nov 2023 and 5 weeks later the screen went black. Could not turn off/reset and told customer services on quite a few occasions. They kept telling me to repeat and no further help. They then asked for a positive review and subject to this,(proof of review) they would let me keep the broken phone and send me a new one! Some might call this sharp practice at the very least. Customer service non existant. Avoid this company like the plague!
I bought my Blackveiw 10" tablet about a couple of years ago, it has never let me down, when I first bought it I thought it had a crap battery but after contacting their helpline I upgraded my charger and lead and it has been faultless eversince, mine does everything I need, for--- I can't remember how much I paid but I think it was around a£100 or so, I have been on my kids and grandkids tablets £300 plus company supplied, I seriously cannot see the difference and neither can they, I would recommend Blackveiw every tim
Danger. Do not buy from blackview.hk They send you the phone number that includes the shipping costs, and in small print, hidden in their particular conditions, they warn that there may be some customs fee, but they do not specify how much. It gives the impression that by paying shipping costs, you are already paying all shipping costs, but no. When the package arrives, they force you to pay the customs fees and if you don't, they tell you that the return exceeds the price of the phone and they will not refund the amount. I mean, in the end they keep the phone and your money. Do not buy from Blackview.hk
I bought Blackview MP80 blackview.hk. Unfortunately, I did not manage to collect the goods and the post office returned the goods to the sender, and the post office informed me about. After contacting the support on the store's website, I was informed that the goods had been destroyed by the post office, it is a BIG LIE. Now the store is not responding to my emails. They didn't refund my money and I don't have the goods. THIEVES.
I have owned 2 Blackview phones, the first one was very good. The second one's battery is absolutely horrible. Do not buy a Blackview phone if you wish to own it longer than a year. Batteries are total crap. You will soon hate it and have to invest in another phone. YOU HAVE BEEN WARNED.
purchased a tab15 pro arrived on time from amazon but on opening it there is no sim card compartment and headphone socket does not work contacted support at blackview but have not heard anything back from them so will end up asking for a refund from amazon useless customer service
A55Pro mobile, terrible phone. Worked great for first week then the multiple problems started. Crashes during charging if you try to use it. Charger gets very hot so never leave unattended. Charging now takes about 12 hours but then lasts about 4. The China based eBay seller was terrible too. I started to raise issues after the first week, they have sent back non-sensical replies, offered no chance to get full refund or replacement. Finally after many months I got a partial refund but I'm still left with a rubbish mobile.
worst phone brand ever
Love Blackview, got the BV7100 last year which was a decent work phone. I deliver parcels and it was dropped a lot, dropped it one too many times recently and the main camera stopped focusing properly, Jesse from customer service sent me a replacement camera the day after I raised the issue. Thank you I need the camera for work immediately and my replacement wont arrive for 4 to 6 weeks, so picked up the BV9300 and absolutely love it! Top spec phone for decent price. Looking to pick up the Active 8 pro tablet shortly
Blackview Tab 7 Pro: had a blackview phone a few years ago and was happy enough, bought a tablet recently, it's gone downhill. Their operating system Doke would try the patience of a saint, it overrides what you want at every step, shuts down everything even after following their convoluted process for whitelisting. You're stuck with their godawful clock because it'll nix your alarms on anything else you install yourself. In order to choose your keyboard you have to disable all the others. Its screen is unresponsive. It's basically a bundle of frustration. Might suit a 5 year old but that's it. Waste of money.
Blackview BV9300 I am impressed with this rugged smartphone. It offers everything I need as a builder. Sturdy, long battery life, good camera, sufficient memory and laser range finder. Bulky and heavy, but that doesn't bother me. What I don't like is its claim to be waterproof. It claims to be waterproof to a depth of 1.5m for 30 mins . This is FALSE. I used it for snorkeling one time. It was no more than 30cms underwater and for no longer than 10mins. It ceased to function afterwards. This was clearly due to being submerged. I read the conditions of guarantee and it states water damage is not covered. I unscrewed the back, and there was indeed water inside. I have now purchased the same phone as it ticks all the boxes for what I need, but DO NOT believe their claim that this phone is in any way waterproof.
Nice tablet tho I am not impressed with the forced advertisement all the time I open chrome browser.
I bought a black view bv9300 smart phone ,not the best of phones very slow not worth it be better if android 13
Company offers 2 year warranty on product BV6600 Pro only to find this is only ploy to get people to buy thier product. My purchase"I purchased a BV6600 pro handset last year these are detailsOrder date: 17 Jun, 2022 Order total: AU $303.99 Order number: 12-08759-52242 It is coming up system corupted and shuts down can you please advise how I can recitify I do have Bitdefender total security and VNP installed. This is the reply I get from them after 12 months QUOTE"Hello ,sorry ,your item has out of warranty ,due to it is a manufacturer in China, the warranty is 1 year, we can assist you with the warranty, but you need to pay for the repair thanks" BUYER DO NOT BUY THIS PRODUCT seller is MISLEADING YOU with warranty. BUY ELSEWHERE. PROOF of ADVERTISING:Chipset Model MediaTek Helio P35 Custom Bundle No Battery capacity 8580mAh Memory Card Type MicroSD MPN BV6600 Pro Lock Status Factory Unlocked Model Number BV6600PRO SIM Card Slot Dual SIM (SIM + SIM/Memory Card) Cellular Band See details page Brand Blackview Manufacturer Warranty 2 Years Network See details Model Blackview BV6600Pro
The BL8800 Pro is not a rugged phone. It's supposed to be able to withstand a fall from 1.5m straight onto concrete!!! Yeah nah. I knocked one sideways of a kitchen bench 900mm and it shattered like a crystal glass. All over. No warranty. Won't even replace the screen even if I pay. Got it fixed myself. Another thing is when I bought it I wanted a phone for rural areas around Nth Qld in Australia. I know I won't get signal in most areas but I still wanted the best phone to pick up any signal at all. Well these Blackviews are hopeless. I reckon an old Nokia1100 would do better. This thing looses signal driving out your front gate.
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