BudgetAir.com (www.budgetair.com) has a 3.9 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 88% of negative reviews. Last updated 2026-08-10.
its great for domestic but not for international flights thanks.
Hi Jatinder, Thank you for taking the time to share your feedback. It is great to hear you had a positive experience booking domestic flights with us. Your comments on international flights are also valuable, as this helps us to review and improve our services for all travellers. The BudgetAir.com team
Very easy booking process and very competitive price. Thank you!!
Hi Lisa, Thank you for taking the time to share your positive experience. It is great to hear you found the booking process easy and straightforward. Your feedback is appreciated, and I hope we can help you with your future travel plans. The BudgetAir.com team
Hi Jai, Thank you for sharing your positive experience and for the 5-star rating. It is wonderful to know that you found great offers on our website for your travel needs. Your feedback is important to us, and we look forward to assisting you with your next booking. The BudgetAir.com team
Hi Esam, Thank you for taking the time to share your positive experience. It is great to hear you found the booking process fast and straightforward. Our goal is to provide a clear and efficient service, so your feedback is very much appreciated. We look forward to helping you with your future travel plans. The BudgetAir.com team
Thanks. I had to do it through their iPhone app because the Turkish Airlines website is still down for seat selection.
Hello Mohamed, Thank you for your feedback! Due to a technical error, we were unable to process the seat reservation directly on our end. We have sent you an email with simple, step-by-step instructions on how to easily manage your reservation and select your seats directly on the airline’s website. Kind regards, Steve BudgetAir
Booking process is so fast and price is always good.
We're so happy to hear that you found our booking process fast and our prices always good! Thank you for your wonderful feedback.
thanks for your nice review
good shopping experience but haven't travelled yet
Hi James, Thank you for taking the time to share your 5-star review. We are delighted to hear that you had a good shopping experience while booking your flights on our website. We aim to make the booking process as smooth as possible for all our customers, and we are glad this was your experience. We wish you a fantastic and safe trip when the time comes. The BudgetAir.com team
Provided a link to determine if transit visa was required. When information was put in, it said no visa was required. However it was and I was unable to board flight which in turn made me miss two other flights, completely missing my trip. They disregarded it when I reached out and said it was my fault even though I had researched, contacted embassies and got no clear information other than the link they provided. They couldn’t offer me credit or anything to apologies for providing this incorrect information. Definitely will not be using them again!
Hello Nollaig, I am sorry to hear that, but I would be happy to look into the matter! At the moment, I am still missing a few details needed to contact you. I have just sent you a message via Trustpilot asking you to provide them (please check your inbox). As soon as I receive your reply, I will contact you immediately to find a solution. Kind regards, Leo
Easy to book. Good price. Quick responses.
Hi Zhixiong, Thank you for the fantastic 5-star review! We are so pleased to hear you found our booking process easy and our team's responses quick. We always aim to provide a smooth and efficient experience, and your feedback is greatly appreciated. We look forward to helping with your future travel plans. The BudgetAir.com team
Hi Kavita, Thank you so much for your excellent 5-star review. We are delighted to hear you had a smooth experience booking with us. Our team works hard to ensure the entire process is as simple and straightforward as possible for our customers. We appreciate you choosing BudgetAir.com and look forward to helping you with your future travel plans. The BudgetAir.com team
Fast confirmation for the flights, with cheaper price than booking direct with Airline.
Hi Sun Haeng, Thank you for your excellent 5-star review. We are delighted to hear that you received your flight confirmation so quickly after booking with us. Our team works hard to ensure the booking process is as smooth and efficient as possible for our customers. We appreciate you taking the time to share your positive experience and look forward to assisting you again in the future. The BudgetAir.com team
Thanks @ Have a great trip and we hope to see you back with us
User friendly platform, however, the price did differ slightly from the advertised price on KAYAK.
We're glad you found our platform user-friendly! We understand your concern about the price difference and are always working to ensure accuracy.
Very good and cheap and best service no hassels. Have booked 4 tickets with them in the last 6 months. Best prices always.
Hi Dhvani, Thank you for your fantastic 5-star review and for being such a loyal customer. We are thrilled to hear that you have booked with us four times recently and consistently find our service to be the best. It is wonderful to know that you've enjoyed a hassle-free experience with each booking. We truly appreciate you choosing BudgetAir.com for your travel needs and look forward to assisting you again soon. The BudgetAir.com team
Amazing. It was simple to use the website with good air fare. I will try to use budget air regularly for all my future tickets.
Hi Naeem, Thank you for your wonderful 5-star review. We are so glad to hear you found our website simple to use and had an amazing experience from start to finish. We appreciate you choosing us and look forward to helping with all your future travel plans. The BudgetAir.com team
Price is competitive. Process is reasonably easy though you need to click through some up-sell links.
Hi Jimmy, Thank you for your excellent 5-star review. We are delighted to hear that you found our booking process to be straightforward and easy to navigate. Our team works hard to ensure a smooth experience for our customers from start to finish. We truly appreciate you choosing us for your travel needs and hope to welcome you back again soon. The BudgetAir.com team
Great experience! Very responsive supppoort!
Hello Samuel, Thank you for sharing this review. The remaining ticket segment for the Dallas-to-Phoenix trip has been successfully issued, and the complete e-ticket details have been sent. Checking the inbox, as well as any spam or promotions folders, will help locate the confirmation email. A private message is on its way to double-check that all documents have been received and that everything is ready for the journey. Kind regards, Leo
Great prices and easy website to Navigate. Will use them again. They sent the ticket right away!
Hi there, Thank you for your fantastic 5-star review. We are delighted to hear you found our website easy to navigate and that your ticket was delivered to you so promptly. Providing a smooth and straightforward booking experience is our top priority. We appreciate you choosing us and look forward to welcoming you back for your next trip. The BudgetAir.com team
Smooth booking process, great price.
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