BudgetAir.com

Thanks! Have a great trip

We're so happy to hear that your booking experience, from check-in to seat selection, was perfect. We appreciate your kind words!

We're so happy to hear that you found the booking steps easy and appreciated our offers. Thank you for your wonderful feedback!

Hello Liezl, Thank you for your feedback. We do offer a 24-hour cancellation option in accordance with airline policies; however, as an online travel agency, our standard administrative fee applies to process manual cancellations. Since you refused to accept this, we didn't cancel your booking. We understand your frustration and regret any inconvenience this may have caused. Kind regards, Steve BudgetAir

Hello, I am sorry to hear that, but I would be happy to look into the matter! At the moment, I am still missing a few details needed to contact you. I have just sent you a message via Trustpilot asking you to provide them (please check your inbox). As soon as I receive your reply, I will contact you immediately to find a solution. Kind regards, Leo

We're so pleased to hear you found our website easy to use and understand! It's wonderful to know that the booking and payment processes were quick and simple for you, and that you appreciated our pricing.

Hello Mohammed, Thank you for your feedback! To clarify, the U.S. 24-hour free cancellation rule is a policy that applies exclusively to airlines. As an online travel agency (OTA), we are unfortunately not covered by this regulation, which means we cannot offer this 24-hour grace period via our platform. However, we will reach out to you via a call to provide a positive solution. Kind regards, Steve BudgetAir

We're so happy to hear you had a great experience and found our prices excellent! Thank you for your wonderful feedback.

We're so happy to hear you found it to be very good and easy! We appreciate you taking the time to share your positive feedback.

Thank you for your positive feedback

We're so happy to hear you found our website reliable for cheaper airline tickets! We truly appreciate your positive feedback.

We're delighted to hear that booking your ticket was a very easy process for you. We appreciate your kind words!

We're so happy to hear you found the information clear and received your tickets quickly! Thank you for your positive feedback.

We are so pleased to hear that you consistently have a professional and convenient experience with us, and that you find our prices to be the best! Thank you for your continued loyalty.

Hello Ahmed, We understand your concern regarding the name change. Please note that it is crucial to carefully review all passenger details before finalizing a booking. Airlines have strict rules and do not allow full name changes once a ticket has been issued, which is why a cancellation and new booking were required in this instance. Kind regards, Steve BudgetAir

We're delighted to hear that you found our flight booking process user-friendly and straightforward, with no hassle. We appreciate your positive feedback and are thrilled you're looking forward to booking another flight with us for your next European getaway. We aim to make travel planning as smooth as possible for all our customers.

We're so happy to hear that you found our service excellent and were pleased with our prices. Thank you for your wonderful feedback!

We're delighted to hear that you had such a positive experience with our online booking system. We strive to make the process as straightforward as possible, and your feedback confirms our efforts.

Thanks! Have a great trip

Hello Bhavani, Thank you for your feedback! The U.S. 24-hour free-cancellation rule applies exclusively to airlines. As an online travel agency (OTA), we are unfortunately not subject to this regulation, so we cannot offer this 24-hour grace period on our platform. We asked for your booking number in a separate email so we can contact you to discuss the options. Kind regards Steve BudgetAir