Good
Better services and quick
We're so happy to hear you found our services better and quick! We appreciate your positive feedback.
BudgetAir.com (www.budgetair.com) has a 3.9 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 88% of negative reviews. Last updated 2026-08-10.
Better services and quick
We're so happy to hear you found our services better and quick! We appreciate your positive feedback.
I didn’t get a text letting me know my flight was canceled and I came to the airport and was told my flight was cancelled. I’m not happy at all.
Hello Denetra, Thank you for the feedback. For last-minute cancellations, airlines are responsible for notifying passengers directly. Because of this, we will be reaching out to you shortly via email with details on how you can claim compensation directly from the airline for the inconvenience caused. Kind regards, Steve BudgetAir
Easy to use in booking, and good pricing !
We're so pleased to hear that you found our booking process easy to use and our pricing to be good. Thank you for your wonderful feedback!
good Price good job
We're happy to hear that we provided a good experience for you. We appreciate your positive feedback.
There is no chiked in baggage. I had to pay 300 $ extra It's miss leading I am feeling very bad
Hello Bellal, We are sorry to hear about your disappointment regarding the baggage fee. Please note that baggage allowances are displayed during the booking process before payment is completed. When checked baggage is not included in the fare, it must be purchased separately. We will reach out to you directly via email to review your booking details and assist you further. Kind regards, Steve BudgetAir
Compared with other booking websites, this one consistently offers the best prices and issues tickets incredibly fast. It’s my favorite booking site, and I’ve had nothing but great experiences with it. Highly recommended!
We are so happy to hear that our booking website consistently provides you with the best prices and fast ticket issuance! We truly appreciate your kind words and recommendation.
My confirmation #: BUSA-36169023 I’m still waiting for my E-Ticket. Please send me E-Ticket ASAP!!!
Thank you for your review. It seems you missed checking your email as we have sent your eticket 5 minutes after we received your payment. Please check you email and spam . You can also get your eticket form your budgetair my account. Have a great trip and we hope to see you again. Kind regards Klara
Thanks! Have a great trip
Reasonable price that compared to others airplane provider. Friendly, straight forward to purchase the tickets.
We're delighted to hear that you found our pricing reasonable and the ticket purchasing process straightforward. Thank you for your wonderful feedback!
Always at least slightly cheaper to book with budgetair than other sites. Thats good.
We're so glad to hear that you consistently find our prices to be competitive. Thank you for sharing your positive experience with us!
Bcoz was easy and I didn’t expect that I’m going to get my etiket.is my first time buying etiket my salf
We are so glad to hear that obtaining your etiket was an easy and positive experience for you! We appreciate your kind words.
I had a bad experience with my first booking. Will never book again.
Hello Arun, We are very sorry to hear that your first booking with us fell short of your expectations. We would love to understand what went wrong, so a member of our team will call you shortly to learn more about your experience and how we can assist you. Kind regardss, Steve BudgetAir
Me seating was selected and not secured. I cant re choose them now
Hello Falisha, Thank you for sharing your experience. Having trouble with seat selection is certainly disappointing, and it is important that this gets sorted out for your trip. A review of your booking details is currently underway, and an update will be sent directly to your email shortly with more information and options for your seats. Kind regards, Mark | Customer Service BudgetAir.
I was very happy with a trip I purchased for this coming December 2026 from Miami to Santa Marta, Colombia; everything looked perfect back in March when I bought the round-trip ticket through this agency. In June, I received a message stating that the flight itinerary had changed—a change that didn't work for me. I contacted them, and they told me they would refund the ticket, but that still hasn't happened; I have sent numerous emails inquiring about the refund, but I get no response. I just want to warn others to be careful with this agency because they keep your money.
We are truly sorry to hear about the difficulties you've experienced with your flight itinerary change and the subsequent refund process. We understand how frustrating it must be to not receive a response after numerous inquiries. We want to assure you that we take your concerns seriously and are looking into this matter. Please share your booking number so we can check the latest status and get in touch with you. Kind regards Klara
We are delighted to hear that your experience with us has been quick and easy so far. We truly appreciate your positive feedback!
We're so pleased to hear that everything worked out well for you and that you found our pricing to be good. We truly appreciate your positive feedback!
I think overall ease of booking and good deals
We're so pleased to hear that you found the booking process easy and were happy with the deals you received. Thank you for your positive feedback!
Good deal fast service
We're happy to hear that you found our service to be a good deal and fast. We appreciate your positive feedback!
I purchased the ticket slightly less expensive than Porter…I entered my name as usual. However, Budgetair messed up my names putting my last name as my first name. I was at the check in counter and I had to call Budget to fix the name. The agent said that they can’t do anything for less than 48 hours….This is ridiculous and unprofessional! Budgetair messed up my name and did not fix it! Finally Porter agent had to fix it and it took 10 minutes…Not 2 days!!
Hello, I would be happy to look into this further for you! To help you properly, I am sending you an email where you can share your details with us. As soon as we receive your information, we will contact you immediately to discuss the next steps. Kind regards, Spot.
We're so happy to hear that you had such a straightforward and uncomplicated experience when making your booking. Thank you for your positive feedback!
205 reviews matching