Cell2Get – Serving You Since 2005Cell2Get has been a trusted source for affordable unlocked cell phones, accessories, and wireless devices since 2005. We offer competitive pricing on both new and refurbished phones—often lower than what major carriers charge.
Written by the business, not verified by us.
Is Cell2Get Inc legit?
Cell2Get Inc (www.cell2get.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has replied to 52% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers consistently praise the massive selection of unlocked mobile devices available and the highly affordable pricing compared to major telecommunication carriers. Many buyers also mention that online orders arrive quickly and electronic devices function smoothly right out of the box without any unexpected hassle.
Some reviewers were not happy with the return process, noting unexpected fees or receiving only partial refunds after sending items back to the seller. A few other people also felt that customer support could be improved when dealing with device repairs and charging extra costs for fixing hardware issues.
Auto-generated from all reviews of this business. For reference only.
What people say
D
Dusty GriffithUnited States · 4 reviews · Experienced 2025-07-30 ·
★★★★★
Perfect for Tech Lovers Like Me
As someone who loves trying out new phones, Cell2Get is a dream! They have one of the largest selections of unlocked phones I’ve seen, and the prices are amazing. I ordered two different models, and both arrived quickly and in perfect condition. I also appreciate their advice on getting the most out of my phones—it’s clear they care about customers. No contracts, no stress—just great service. I’ll definitely be buying my next phone here too.
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Cheryl ReaUnited States · 5 reviews · Experienced 2025-05-30 ·
★★★★★
Great Deals and Honest Advice
Cell2Get saved me both time and money. I was overwhelmed with all the phone options, but their team gave me honest recommendations based on my needs. They didn’t just try to sell me the most expensive phone, which I really appreciated. The phone I bought works perfectly, and the price was unbeatable. I also like that they support the community through donations—makes me feel good buying from them. Will definitely shop here again when I need an upgrade.
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Jerry MunozUnited States · 1 review · Experienced 2025-07-19 ·
★★★★★
Easy checkout
Easy checkout, fast delivery, and the phone ,ooked even better than the pictures. Solid experience from start to finish.
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Sandy PearsonUnited States · 1 review · Experienced 2025-07-18 ·
★★★★★
Got exactly what I expected
Got exactly what I expected, brand new and sealed. Shipping was quicker than I thought too. No complaints at all.
J
JackUnited States · 1 review · Experienced 2025-07-16 ·
★★★★★
Really happy with my purchase
Really happy with my purchase. The price was better than other sites I checked, and the phone works perfectly. Customer service answered my questions fast. Would definitely buy again.
FENIXUnited States · 1 review · Experienced 2025-07-17 ·
★★★★★
Received wrong, used phone – not what I ordered!
I placed an order with Cell2Get for a brand new Motorola Edge 2022 5G – 256GB (Unlocked) in Mineral Gray for $189.95 (Order #93150, confirmed on July 8, delivered July 18 via USPS).
But instead, I received a used Motorola Edge 5G UW (2021) – Model XT2141-1, Serial: ZY22F22WD8 — with no box label, no documentation, and only 128GB of memory, not the 256GB I paid for.
The device was clearly used before, with visible wear and tear. There was no return eligibility stated anywhere clearly at checkout, and now I'm stuck with a product I didn’t order, that’s inferior in specs and used, when I paid for a newer, higher-capacity phone.
Absolutely unacceptable experience — I urge others to avoid Cell2Get. This is false advertising and a scam.
K
Kristin PerryUnited States · 1 review · Experienced 2025-07-08 ·
★★★★★
Took a chance on cell2get after a…
Took a chance on cell2get after a friend recommended it. Glad I did. Got a legit phone for way less than retail and it was unlocked like promised. Easy process overall.
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Eugene M.United States · 1 review · Experienced 2025-07-02 ·
★★★★★
Had a great experience
Had a great experience! Customer service was responsive when I had a quick question, and my order was shipped out same day. Super happy with the price I paid too.
J
Jon LynchUnited States · 1 review · Experienced 2025-07-07 ·
★★★★★
Phone arrived fast
Phone arrived fast, looked brand new, and works perfectly. Will definitely order again when I need another device.
j
jasonUnited States · 2 reviews · Experienced 2025-04-24 ·
★★★★★
DON'T BUY IT IT'S FAKE
the phone i bought (lg exalt) was FAKE they told me its real and refurbished but it was plain fake copy.
the battery life was terrible, the screen pixels are messed up black lines appeared in different spots of the screen, the outside case got rubbed out within a month and i've had the real one it didn't rub out for a few years!!
Reply from Cell2Get Inc2025-07-07
We’re sorry to hear about this review, but we’d like to clarify a few important points. First, we do not sell fake or counterfeit products—ever. The LG Exalt you referenced is a genuine LG device, sold as refurbished, which means it may have minor cosmetic wear but is tested to be fully functional.
Battery life, screen quality, and casing durability can vary depending on use and age, but we stand behind the authenticity of all devices we sell. Additionally, we could not locate any order or support record matching the details in this review, which raises concern that this may not be from a verified customer.
If you are a real customer and experienced an issue, we urge you to please contact our support team at 718-513-3100. We are committed to resolving legitimate concerns and providing a fair resolution to any problems with our products.
to thethUnited States · 1 review · Experienced 2025-07-03 ·
★★★★★
Paid for new unlocked, got used locked!
Ordered unlocked ATT-compatible new phone.
Received Verizon locked used phone. Verizon said it was locked to a business account on Verizon and they could not unlock it.
What a waste of time time for an illegal bait and switch.
Reply from Cell2Get Inc2025-07-05
We're sorry to hear about your experience and take these concerns very seriously. However, we are unable to identify your order based on the information provided in this review.
We are committed to resolving any issues and ensuring our customers receive the correct product. If you received a device that does not match what was advertised, we urge you to contact our customer service team directly at 718-513-3100 so we can investigate and make it right.
Your satisfaction is important to us, and we’re here to help.
—Cell2Get Support Team
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M. FloresUnited States · 1 review · Experienced 2025-05-29 ·
★★★★★
Ordered a refurbished phone and…
Ordered a refurbished phone and honestly couldn't tell it was used. Quality exceeded my expectations and the price was fantastic for what I received.
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Heather HarveyUnited States · 1 review · Experienced 2025-05-29 ·
★★★★★
My new flip phone has excellent battery…
My new flip phone has excellent battery life and the large buttons make it perfect for seniors who need simple functionality.
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EdUnited States · 2 reviews · Experienced 2025-05-26 ·
★★★★★
I ordered on May 17th
I ordered on May 17th. Tomorrow will be 10 DAYS and still no phone. A shipment from Brooklyn,NY to Brooklyn,NY doesn't take 10 days. I am left with no option after tonight other than call my bank and dispute the charge as a non-receipt and buy elsewhere. BUYER BEWARE.
I DO GIVE THEM PROPS FOR TAKING THE TIME AND EFFORT IN POSTING FAKE REVIEWS. THEY RUN A GREAT SCAM.
Reply from Cell2Get Inc2025-05-27
We understand your frustration and apologize for the delay. While we are unable to identify your order based on this anonymous review, we encourage you to contact us directly with your order number so we can investigate and resolve the matter promptly.
Please note that USPS and other carriers have occasionally experienced delays, even within the same city, especially around holiday weekends. We ship daily from Brooklyn and stand by our commitment to deliver every order. If your package was lost or delayed, we can offer a replacement or a refund—there is no need to file a dispute without giving us the opportunity to help.
As a BBB Accredited Business operating since 2005, we take pride in our customer service and do not post fake reviews. We encourage all customers—satisfied or not—to share their honest experiences, and we respond to each one sincerely.
Please reach out to us so we can make this right.
They were very clear and helpful with my order. Every step of the way was made easy and efficient. I would gladly buy again.
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E. ObrienUnited States · 1 review · Experienced 2025-05-11 ·
★★★★★
Finding a trustworthy place for…
Finding a trustworthy place for unlocked phones isn't easy, but this experience was surprisingly smooth. My order was processed quickly, the phone arrived in perfect condition, and it matched the description exactly. I also appreciated the regular shipping updates and how responsive the support team was when I had a question about activation. Overall, very professional and reliable.
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Albert HarveyUnited States · 1 review · Experienced 2025-05-14 ·
★★★★★
Very happy with my purchase
Very happy with my purchase. The phone was brand new, came sealed, and was shipped quickly. I'll definitely order again when I need another device.
K
Kim MayUnited States · 3 reviews · Experienced 2025-05-12 ·
★★★★★
Everything arrived just as described
Everything arrived just as described. Fast shipping, fair price, and the phone works perfectly.
CJ jacksonUnited States · 1 review · Experienced 2025-05-09 ·
★★★★★
Unclear shipping policy?
Update: I have been contacted by a representative of the company to further explain the process. However as much as I understand it still is not clearly stated up front and slightly inconvenient for me. Will update upon receipt. (OLD REVIEW) Misleading shipping policy. And customer service was very unhelpful overall it hope my package arrives safely and doesn't get stolen due to being left out in the open.
Reply from Cell2Get Inc2025-05-13
We’re sorry to hear about your experience and truly appreciate your feedback. We understand how important clear shipping expectations and reliable customer service are. Our goal is always to provide accurate information and timely support.
For full details on our shipping process, please review our policy here: https://www.cell2get.com/policies/shipping-policy. As noted, we can only ship to addresses confirmed by the issuing bank — either the billing address on file or an alternate shipping address that’s been registered with your bank. If address verification isn’t possible, we are required to ship to the billing address for security reasons.
Please also note that your package was shipped signature required, which means it will not be left unattended or outside — this is done to help protect your delivery and ensure it reaches the correct recipient.
If you have any further concerns, feel free to contact us at 718-513-3100 — we’re here to help.
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Phillip RoseUnited States · 1 review · Experienced 2025-05-05 ·
★★★★★
I've ordered multiple phones from here…
I've ordered multiple phones from here and they've been reliable every time. They offer hard-to-find models at fair prices, and their customer service is always helpful and quick to respond.