Chuwi

Impressive

Impressive! First time having a mini pc, good for space

Not shipped - But Arrived today!

"Received notification that the order had shipped via DHL on the 5th September. Keep checking DHL and they have not received the order yet. Today is the 9th and my package is still not with the carrier. Something has gone wrong."- I was sent the wrong tracking number. I told Chuwi and they sent the new number. I have my beautiful new Chuwi Android Hi-Pad Xpro and I am very happily setting it up.

Review on Delivery

The minibook was delivered within a few days.

Good product, fast delivery

Good product, fast delivery, three days to Toronto, Canada.

Horrible aftersale warranty repair experience with Chuwi

Chuwi has been well known of promoting excellent products at very affordable price. Just because of this, my personal greed, I fell into this unbearable, desperate helpless situation for almost 6 months and still counting .... I received my MiniBook in early Jan-23. It did not have output signal from its HDMI port. I reported the defect to Chuwi after sale support team via email, providing the defect details and series number of my MiniBook. I was then given a HK address to ship back my MiniBook for warranty repair. I sent back to HK address and it was received by Chuwi on 10-Mar-23. I was told it will take 2-3 months for the repair. I waited patiently for 2.5 months and when I checked back with Chuwi about my repair status, I was told that it was still waiting for repair. Today, 6-Sep-23, almost 6 months of waiting time, I have no news of the repair status despite of many emails sent. I am so desperate with my warranty repair return. I posted almost daily in their Facebook page to ask for justice and reminding them about their poor aftersale service. It doesn't seems to help at all. The sales and marketing team seems working hard to promote their product campaign. Contrary, the aftersale support team are not responding to assist present defect issues. I received a message from Chuwi social media Facebook chat that due to my product -- MiniBook was purchased from sub-channel, they have no control over the 3rd party repair time.... I am so confused with her message. What does she mean by 3rd party repair? I sent in my MiniBook as according to official Chuwi aftersale support team's instruction after their verification on my defect details and series number. I do not know what is this company trying to do!? Mind you all whom are attracted to Chuwi products, you may try your luck to get their products. Let's hope your products do not have quality defect issues like mine. If not you will be like me waiting desperately and helplessly for 6 months and still counting..... BEWARE BEWARE BEWARE, don't be fooled by your greed like me. This is my true experience with Chuwi.

Good Good Good

Highly professional

Very clear description of product. Easy processing and super fast delivery. Near to perfection

Unbelievable and amazing outstanding performance

I can't believe my eyes when i see the performance of herobox and hipad max , I'm sold for chuwi products only ! One complain hipad max accessories keyboard really expensive

DELIVERED ON TIME

Very good experience with Chuwi

I had a good experience with my laptop order from Chuwi. I was updated with the shipment all throughout until it was delivered to my address. The laptop is of very good quality for the price. It does the job. I will be ordering again.

ChrisFPhilippines · 14 reviews · Experienced 2023-08-11 · Posted 2023-08-13

Weakest service at electronic market wirldwide

Cheating company. Defective parts with warranty are never seen again after you sent it to the repair service in Hongkong. 4 month and more for changing a battery? 🤮 And never got back my tablet.

Product with excellent industrial…

Product with excellent industrial design and build quality.

Product is great

Product is great. will recommend it to anybody

Site let me continúe with my Buy

Site let me continúe with my Buy. But 3 days later It was cancelled because of lack of inventory. This operation cost 30 dollars because currency exchange. 17. 8 -- Buy ,. 16.5 cancelación. Site must consulta inventory first!

The tablet was delivered really fast…

The tablet was delivered really fast also came with a case, realy good quality. Only problem no real instructions that came with it. Over all though very good item and for the price well worth it.

Prompt delivery....1week from China to…

Prompt delivery....1week from China to UK. Prompt reply to tech questions that solved my problem.......next day. Very fair pricing. Would use again.

very good customer service!

they are very direct and helpful

Doing well and progress in the future.

Good experience

Very efficient and easy to order.I received what I ordered and very quickly.It was helpful being informed of the progress of the goods and just can’t fault anything. Thanks!

Good

Thanks You But may be You can incluye tha tablet protector like a gift😜