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Electronics & Technology

Chuwi

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478 reviews

3.3478 reviews
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About Chuwi

Data updated
Website
www.chuwi.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
60 reviews
Replies to negative
16% (29/176)
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About this business

CHUWI is a famous China digital brand owned by CHUWI innovation and technology (Shenzhen) co., ltd. Established in 2004, now our company has more than 10 years history. We have been engaged in designing, developing and producing our own brand tablet pc...

Written by the business, not verified by us.

Is Chuwi legit?

Chuwi (www.chuwi.com) has a 3.3 out of 5 rating on OK.one, based on 478 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 31% give 1 star; The business has replied to 16% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptionally fast shipping times and secure packaging, noting that items consistently arrive promptly and in wonderful condition. Many buyers also highlight that the devices offer solid everyday performance, a great display quality, and impressive value for the price tag. Some reviewers were not happy with missing accessories or incomplete packages received upon delivery. Additionally, other customers noted frustrating experiences regarding poor support response times, delayed order tracking information, and unexpected hardware failures after short periods of use. A few people also felt that certain items failed prematurely or did not meet expectations.

Auto-generated from all reviews of this business. For reference only.

What people say

The Laptop's DONT HAVE WARRATY AND NO PARTS BACK UP AND NO CUSTOMER SERVICE

The Laptop's /Computers are ok , But trust me if something goes rong , and IT will with Chuwi , There is no customer support , and I doubt any warrany, stay well clear , as they are designed to last about just over a year. Faulty Battries faulty screens , Connection cables break easly ,and absoutley no parts back up . Also a lot of software issues form very suspect coppies of WINDOWS , that Microsoft dont reconise . The old saying YOU GET WHAT YOU PAY FOR . THIS HAS BEEN AN ONGOING ISSUE WITH CHUWI FOR YEARS .

I was ripped off by £17.58

I purchased the MiniBook X 10.8" on Chuwi.com with order #20347. My order was cancelled because the laptop was in Japanese keyboard. I paid £289.61 but they only refunded £272.03 ripping me off by £17.58. I contacted the store to paid the balance back but they talk about interest rate which the pound has gained more the the dollar. Chuwi is a good company but those working are thieves. I won't advise people to use their online store. It'll be better buying their product using online market such as Amazon.

Scam, usb c port removed without noticed

Hello, I'm very disappointed! This mininPc was sold originally with usb c port. At arrival, I realized that usb c port was removed without any prior notice. Therefore, the product I expected to receive is not the same one. This is scam to keep same product name and remove some important features. I kept the pc in the basket until it was back available, I could not be aware that some feature has been removed!

Good for the price. Not for long term ownership.

Awesome product... for the first several months. Then things started glitching. I cleaned everything, ran virus etc. scans, and reinstalled windows. Better for a few weeks, then more glitches. So it's getting more and more frustrating to use, but I figure hey, it was only $250... That having been said, it blue-screened at 9 months while I was doing nothing in particular, now won't boot or reset.

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