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Electronics & Technology

Chuwi

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478 reviews

3.3478 reviews
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About Chuwi

Data updated
Website
www.chuwi.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
60 reviews
Replies to negative
16% (29/176)
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About this business

CHUWI is a famous China digital brand owned by CHUWI innovation and technology (Shenzhen) co., ltd. Established in 2004, now our company has more than 10 years history. We have been engaged in designing, developing and producing our own brand tablet pc...

Written by the business, not verified by us.

Is Chuwi legit?

Chuwi (www.chuwi.com) has a 3.3 out of 5 rating on OK.one, based on 478 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 31% give 1 star; The business has replied to 16% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptionally fast shipping times and secure packaging, noting that items consistently arrive promptly and in wonderful condition. Many buyers also highlight that the devices offer solid everyday performance, a great display quality, and impressive value for the price tag. Some reviewers were not happy with missing accessories or incomplete packages received upon delivery. Additionally, other customers noted frustrating experiences regarding poor support response times, delayed order tracking information, and unexpected hardware failures after short periods of use. A few people also felt that certain items failed prematurely or did not meet expectations.

Auto-generated from all reviews of this business. For reference only.

What people say

In general great, but 2 issues should be fixed

First of all the deliver time was great, honestly I thought it would take at least two to get my product, but i got it in less than 1. I isntalled a 2.5 hard drive, it was very easy to do it, no problem there, after that I connected 2 external hd a printer, ethernet cable, wireless mouse and keyboard, a two 23.8 screens, one to the HDMI port and the other to the Display Port using a Display port to HDMI wire. I turn on the Mini PC and it started normally, but the problems beguin here, first of all on the screen there was a message "Wait A moment" or something like that, wich I Thought it was normal because Windows should take a while to setup, but the message stay there for about 15-20 mins so I begun to get worried, my first thougt was that the HDD I installed was intefering with the windows setup so I turn off the PC and disconnected it, restarted the PC and there it was windows was installed and the sign screen was on, but it asked for a password, I tried the generic passwords (1234, abcd, 0000, etc) but none of them worked, the I check the user guide, it was useless, there is nothing about the password, so I reseted the PC and reinstall from 0 windows It worked, everuthing worked well execept the DP srceen, the system does not recognize it, I change screen and nothing, I updated the drivers and nothing happened, so I ask around and got the possible problem was that the screen were not compatible with the DP, and that I have to get a Screen with better resolution etc. I haven`t got it yet, so I will update this issue later. Beside this, every is working well. In general I'm very happy with the product. If I have to say something I didn't like is the Screen issue and the fact that the Owner's guide is not in any level helpful, you should include a guide to setup windows the right way without having to reinstall it, fortunately I know my way around computers, but the normal user that are not use to deal with this issues it would be frustrating not to be able to set windows up due to a stupid password. So improve the owner guide and be more explicit on the caracterists of perpherals need to be compatible with this device.

Shopping on your site was easy

Shopping on your site was easy. I am already a owner of the HiPad LTE 10.1 and a very satisfied customer. But I didn't appreciate the email after the order was done, concerning extra fee for custom. I believe the customer should know this detail before completing the order to take a good decision. But I am really excited waiting for the new tablet and compare with the older model.

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