About Chuwi
Data updated- Website
- www.chuwi.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 60 reviews
- Replies to negative
- 16% (29/176)
About this business
CHUWI is a famous China digital brand owned by CHUWI innovation and technology (Shenzhen) co., ltd. Established in 2004, now our company has more than 10 years history. We have been engaged in designing, developing and producing our own brand tablet pc...
Written by the business, not verified by us.Is Chuwi legit?
Chuwi (www.chuwi.com) has a 3.3 out of 5 rating on OK.one, based on 478 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 31% give 1 star; The business has replied to 16% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptionally fast shipping times and secure packaging, noting that items consistently arrive promptly and in wonderful condition. Many buyers also highlight that the devices offer solid everyday performance, a great display quality, and impressive value for the price tag. Some reviewers were not happy with missing accessories or incomplete packages received upon delivery. Additionally, other customers noted frustrating experiences regarding poor support response times, delayed order tracking information, and unexpected hardware failures after short periods of use. A few people also felt that certain items failed prematurely or did not meet expectations.
Auto-generated from all reviews of this business. For reference only.What people say
Hipad XPro is a great tablet
Hipad XPro is a great tablet, with affordable price.
Everything great.
Web search speed is slow
Web search speed is slow. Search speed is what you want in a tablet. The web search bar is too thick. The display area becomes narrower, why isn't the screen comparable to that of a PC?
Do not buy these laptops
Do not buy these laptops. I had dangerous battery swelling 11 months after buying. After a google search I was not the only one. Chuwi then made me pay 50 dollars to ship a new one. Didn't send one, then asked me to ship to Hong Kong which cost nearly $100 and then had the cheek to charge me for the return shipping, another $100. So I payed $200 to fix a $350 dollar faulty laptop. I've been without the laptop for 4 months. AVOID. 😡😡😡
quick delivery
quick delivery, excelent price, great website
Overall positive
There was a small communication problem (not prompt replies) and it took more than 3-4 (actually 6) days to ship my purchased item. It was an overall positive experience though.
Delivery was were fast and product is…
Delivery was were fast and product is very good for that price.
Suggestions
Very good product and prices but shipping of bundles should be done with a single package and not with multiple shippings.
I would rather have goe through Amazon…
I would rather have goe through Amazon for the model I was looking for. But your Amazon store has only been carrying the downgraded units. Also win11 as an operating system, oh well I was looking at a different OS anyway.
Delivery is quick
Delivery is quick, takes only 2 working days from day of order.
tablet keyboards
fast shipping and quality material
Amazingly low price
Value for money is really great. As a Linux user, I'd have appreciated the option to buy an (even slightly cheaper) version without pre-installed operating system, but still, at this price (200 € for the Herobook Pro) there is not much competition, whether you use the pre-installed Windows or throw it away...
Great feedback and fast shipping
Great feedback and fast shipping. Updated on delivery very good. Also got upgraded delivery!
The stylus that was also ordered is missing.
I would like to inform you that the goods did not arrive in order. The stylus that was also ordered is missing.
You can call it the real "Student Laptop"
If you're a student and want a laptop doesn't hurt your budget, you can rely on Chuwi Gemi Book, I bought it last week, the specs comparing with price is very good, the delivery time was fast, finally I am very satisfied with laptop.
DHL dropped it off without a signature
DHL dropped it off without a signature, it could have been lost or stolen, not good imo. Otherwise the experience was good.
Packaging is secured
Packaging is secured, but the box should have security seal, mine is with our any seal and can be opened by any seal.
This is based on the affordability of…
This is based on the affordability of the product prices.

