Sends wrong size
Sends wrong size, like everyone wears a medium.
About cicinia.com
Data updated- Website
- www.cicinia.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 47 reviews
- Replies to negative
- 64% (65/102)
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About this business
Cicinia offers a complete assortment of bridesmaid dresses, accessories, and personalized gifts for the bride, all reasonably priced. Make your wedding more memorable with gorgeous, trendy, and high-quality gowns.
Written by the business, not verified by us.Is cicinia.com legit?
cicinia.com (www.cicinia.com) has a 3.7 out of 5 rating on OK.one, based on 337 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 27% give 1 star; The business has replied to 64% of negative reviews; 47 of them were added in the last 12 months. Last updated 2026-10-25.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently praise the beautiful formal clothing, noting that the custom sizing options often fit like a glove and match website photos closely. Many people also appreciate the helpful support team members, beautiful fabric quality, and surprisingly prompt delivery times for their special events. Some reviewers were not happy with the complicated return process and unexpected fees charged for sending items back when they did not fit. A few other people also felt that the sizing was inconsistent and the garment quality felt cheap compared to what was advertised.
Auto-generated from all reviews of this business. For reference only.What people say
Mixed review
The actual dress is very nicely made and quite good quality. I definitely recommend getting a swatch before ordering as is encouraged on the website. I was short on time though and didn't. The color I ordered was not what I expected, and I didn't realize the dress would need to be returned to China if it didn't work out (and would literally cost $50-100 to return it which is what I paid for the dress). I was encouraged to resell the dress locally and was offered $15 if I didn't return it. I wish I'd known beforehand what was involved in returning the dress. Very nice dress though. Just not sure what I'm going to do with it now and still need to find a dress.
The dress was made sorta funny and…
The dress was made sorta funny and stiff in the boob area, color was not even close to what was pictured, more red than purple, liked the hidden pockets though.
Love your dress
Love your dress, elegant fabric , love the fact you custom my dress to perfection
Do not reccomend
Do not reccomend. Purchased dresses. Both sewn incorrectly, photos of proof sent. Still declined their fault. Had to pay postage and still only get 90% refund. Do not bother with this company!
Reply from cicinia.com2023-07-24
Sorry for causing you a bad shopping experience. We are very sorry for the problem you raised. If you need to return the item, please contact our customer service to submit a return request .We are willing to provide you with a better solution. In addition, here is the return policy of our website, you can use it as a reference: https://www.cicinia.com/pages/return-policy
I'm very satisfied 😊
Beautiful
Dress was beautiful and well made. The color matched the other bridesmaids. It was comfortable as well, I didn't want to take it off.
The items came too late
Everything was ok beautiful dress
This is the 2nd dress we have purchased…
This is the 2nd dress we have purchased and have been delighted with both .Both were made to measure and fit correctly thankyou also great delivery and communication xx
Reply from cicinia.com2023-07-10
Hello , thanks for your review. We will keep doing our best to offer customer best shopping experience in cicinia. Wish you all the best.
I ve ordered dress for my son wedding
I ve ordered dress for my son wedding. Didnt had high expectations as so many times been disappointed. From day 1 they've contacted me to confirm measurements, few times back and forward and even I ve asked bottom to be shortened to specific style, and all done perfectly. Absolutely amaized with material used, work involved, and fits like a glove 👌 One happy future MIL here and will highly recommend. Thank you so much
Reply from cicinia.com2023-07-03
Hello Dragana, thanks for your review. We will keep doing our best to offer customer best shopping experience in cicinia. Wish you all the best.
The outfit was for my son's wedding I…
The outfit was for my son's wedding I sent my measurements it fit beautifully was made well I received many compliments on it. Came in plenty of time before the wedding.
Reply from cicinia.com2023-06-28
Hello Susan, thanks for your review. We will keep doing our best to offer customer best shopping experience in cicinia. Wish you all the best.
Fantastic quality
Their communication was amazing from start to finish.. the dress quality is absolutely fantastic. Worth much than paid. Thank you
Reply from cicinia.com2023-06-28
Hello Beve , thanks for your review. We will keep doing our best to offer customer best shopping experience in cicinia. Wish you all the best.
Excellent Company!
This is the most professional site I have bought a bridesmaid dress from. The team are very responsive, polite, kind and very helpful. My dress arrived earlier than expected and is exceptional quality! Very happy!
Reply from cicinia.com2023-06-25
Hello , thanks for your review. We will keep doing our best to offer customer best shopping experience in cicinia. Wish you all the best.
Gorgeous dress
The dress is beautifully made and fits like a glove. It’s exactly what I wanted.
Reply from cicinia.com2023-06-16
Hello Annie, thanks for your review. We will keep doing our best to offer customer best shopping experience in cicinia. Wish you all the best.
PHENOMENAL
PHENOMENAL! Wonderful customer service. I sent my measurements and my dress fits perfectly.
Reply from cicinia.com2023-06-12
Hello Jamielyn, thanks for your review. We will keep doing our best to offer customer best shopping experience in cicinia. Wish you all the best.
Do not purchase from this site SCAM
Do not purchase from this site. Absolute scam. Still not refunded 2 months later!!
Reply from cicinia.com2023-06-09
Sorry for causing you a bad shopping experience. We are very sorry for the problem you raised. In order to express our apology, we are willing to provide you with a better solution, because we cannot contact you, we hope you can contact our customer service to deal with it, and we will give you a satisfactory solution reply,thank you ! [email protected]
Communication is great for the most…
Communication is great for the most part. But the timing was off. I got my dress in time for the wedding but it was way to close so I just had to deal with it as it was. I did a custom size and it fit pretty good but was still too long and I was told it would be ready then got an email saying it was going to take them an extra 5 days. The dress is great quality. But make sure you order months before you need it
Reply from cicinia.com2023-06-09
Hello Kylee, thanks for your review. We will keep doing our best to offer customer best shopping experience in cicinia. Wish you all the best.
The first two dresses are so beautiful
The first two dresses are so beautiful. I'm waiting for the last one. My bridesmaids are so happy with dresses.
Reply from cicinia.com2023-06-08
Hello Josette, thanks for your review. We will keep doing our best to offer customer best shopping experience in cicinia. Wish you all the best.
I ordered this chiffon pant suit from…
I ordered this chiffon pant suit from Cincinia, for a wedding the suit arrived within the time scale I gave I was given plenty of updates as to its journey to me. When the suit arrived it was just what I wanted a beautiful suit very well made excellent material needless to say I am over the moon with my lovey suit and it is a perfect fit made to my measurements Thank you to Cincinia for an excellent job and very good service . Would recommend this company to family and friends .
Reply from cicinia.com2023-06-09
Hello Win, thanks for your review. We will keep doing our best to offer customer best shopping experience in cicinia. Wish you all the best.
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