Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
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Is cpap.com legit?
cpap.com (www.cpap.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is good. 79% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 35% of negative reviews; 24 of them were added in the last 12 months. Last updated 2026-08-11.
Had placed my order and after it was already submitted realized that I'd not entered a discount code. I called CPAP.COM customer service imediately and Juliene was able to cancel my original order and recreate it with my discount code. She also walked me through confirming that accessory pack was what I needed for the ResMed AirMini to work with my particular ResMed mask. CPAP.COM has had all my business for the past 7-8 years now and they never disappoint.
My issue was a leaking mask and a pressure range that was too broad for my liking. One of your technicians, Brandy, helped me out and took me through the ResMed 11 that I had just acquired, and showed me how to modify the settings. She also suggested a nasal mask that would work for me. I’m a very satisfied customer! Excellent service!
CPAP.com has very good customer service. In fact, when I call, I recognize the person I'm speaking to because she's helped me in the past and is always helpful. I like their prices and the care with which they do business.
Had a couple of returns to handle and Mary B from CPAP.com could not have been more professional or helpful! I use CPAP.com regularly, so it was nice to know that they are truly interested in satisfied customers. They have definitely earned my future business! Thanks again.
Had my first interaction with CPAP to purchase a unit and was very fortunate to get Mary B to help me along. She was very pleasant and helpful in guiding me through the whole process. I definitely will be back in the future. Thank you Mary.
I talked with FeRose today and she was outstanding
I talked with FeRose today and she was wonderful! I have developed an allergic reaction to my new mask and have been having difficulty getting any help. I had tried two other places, and the place where I had my sleep study done and no one could help me. I found cpap.com with a google search and am so glad I did. Rose was clear and easy to understand and confirmed that the mask I was considering was good for skin allergies. Then she opened an account for me and helped with my purchase. The price for sending the mask overnight was 1/3 the cost of the other company that I got my original mask through. I am so thankful that I finally found a company and customer service agent that cares and could help me! They are the BEST and I plan to use them for all of my future needs.
I have a problems with the noise from my Airsense Mini.
I spoke with Daryl and he presented a few options to lessen the noise. He always sent a video that deals with subject. He was very helpful.
I've been a customer for over a decade and Tiania once again scores big for service. Her knowledge and efficiency helped in making my purchase decision and reduced my stress considerably! Many Thanks.
Juliene was extremely personable, helpful, and patient as she explained the various travel CPAP machines, including the AirMini which I was especially interested in.
She gave candid info on the pros and cons based on customer feedback which I especially appreciated.
I had a very positive experience with CPAP.com. Juliene is a delight to work with, and she gives outstanding customer service!
Fabulous service. We had put in an order without the complete info. A check by us as to the status of the order found that we did not respond to the information request. It was resolved and she changed my order to get 2 day delivery. Thank you
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