Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
Written by the business, not verified by us.cpap.com (www.cpap.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is good. 79% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 35% of negative reviews; 24 of them were added in the last 12 months. Last updated 2026-08-11.
I was incredibly impressed by the professionalism and friendliness that Brandy showed in solving my problem. Very grateful to her and much less stressed than I was before my call. Happier than ever with CPAP.com. Thank you!
The representative was excellent with helping me in a kind, courteous, knowledgeable and professional manor with my multitude of questions.
Mary was excellent. She was patient, courteous and knowledgeable.
The rep I spoke with was very knowledgeable and help he get the missing part ordered so I would have them all at once. Save the day!!
I called cpap to ask question’s and order a cpap machine and Jacqueline was extremely helpful and very nice and patient in answers all my questions. I really enjoyed talking with her. She was very knowledgeable with the equipment and made sure to give me options and made sure I ordered the right equipment for my needs. Thank you Jacqueline.
Brandy is patient thorough and very knowledgeable of CPAP products.
Answered questions thoroughly and comprehensively. Excellent communication skills. Good service!
Talking to Tiania, she helped me with my travel mini purchase. Walking me through the process of uploading all my paperwork and prescriptions. She made it so simple and easy.
Daryl was helpful and efficient in helping me choose products and place my order. Great job.
Daryl totally understood what we needed. He offered to submit Rx requests to our physician for necessary documentation. He made the entire transaction seemless.
Mary B. was great. she made it very easy to place my order. I am looking forward to receiving the Transcend machine so that i can try it out.
Mary in customer service is a jewel, handled my problem very quickly. I'm sure I'll be doing more business with CPAP because of people like her.
Mary made placing a new order a snap and also caught that I had selected the wrong type of HME device for my masks. I had also ordered the wrong ones in a previous order. Not only did she arrange for an exchange, she noted that my new order would arrive in time for me to use those in the order and not have to place an additional rush order to have what I needed for my next trip.
CPAP.com is the only place I order my equipment and supplies from. I have shopped around but I find that the great service from knowledgeable salespeople and the wide variety of inventory makes CPAP.com the most convenient, affordable place to shop. Just today Ajeenah helped me with an order, she confirmed the product that I needed, then applied the Memorial Day sale price and my rewards points credit to my order and the whole process went smooth and took very little time. I completely trust CPAP.com with my CPAP needs.
I called & spoke with Tiania to order an item which she informed me was no longer available. She helped me with different options to determine which would work well for me to replace the item that I needed. I was very happy & satisfied with Tiania's assistance on my order.
My wife and I both needed replacement CPAP masks, actually we mostly needed better headgear straps-The Velcro fasteners were beginning to lose their hold. After navigating the cpap.com website, I was able to place my (medium size) mask into the shopping basket, Next, I attempted several times to find the same Blue Comfort Gel mask for my wife, in a Petite size. Trying to get to the right web page turned into a nightmare. Was so frustrated that I turned to amazon and found the Blue Comfort Gel mask for sale there. Their website is so much more easy to navigate. At the last minute I decided to call cpap.com. I spoke with "Juliene", who was very professional and courteous. She helped me in the completion of my order. She went out of her way to determine the best offer to keep the cost down. My faith in cpap.com was restored. However, in my humble opinion, the cpap.com website needs work to render it more user friendly.
Mary fixed my issue in less than 30 seconds and had my equipment shipped the same day.
Jacqueline was very helpful in answer questions about the status of my order. She was very friendly and professional.
Jacqueline was very friendly and knowledgeable.
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