CPO Outlets (www.cpooutlets.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is good. 81% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
Hello Kevin, Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery. CPO strives to provide our customers with great products at great prices. Again – Thank you! CPO Outlets Customer Care [email protected] 1-877-427-6866
Order is still processing with no date for delivery.
Hello Moshe, Thank you so much for taking the time to share feedback on your recent experience with CPO. We would like to reach out to you directly to further assist. Please allow 24 - 48 business hours for a member of our Customer Care Team to reach out to you. Again – Thank you! CPO Outlets Customer Care [email protected] 1-877-427-6866
Fast delivery Products better than expected
Hello John, Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are glad to hear your order arrived quickly and that the products exceeded your expectations. Again – Thank you! CPO Outlets Customer Care [email protected] 1-877-427-6866
Customer service was accommodating to my request and refunded shipping costs due to a technical error.
Hello Fred, Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are glad our customer service team could quickly resolve the issue and refund the shipping costs. We appreciate your understanding and support. Again – Thank you! CPO Outlets Customer Care [email protected] 1-877-427-6866
Ordered 2 of the same grinders and only received 1. Tracking doesn't even show my second out yet.
Hello Billy, Thank you so much for taking the time to share feedback on your recent experience with CPO. We would like to reach out to you directly to further assist. Please allow 24 - 48 business hours for a member of our Customer Care Team to reach out to you. Again – Thank you! CPO Outlets Customer Care [email protected] 1-877-427-6866
My order arrived promptly, and I was able to track it easily. I haven’t yet had a chance to operate the device I ordered, but it looks fine.
Hello Steve, Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are glad to hear your order arrived quickly and that tracking was smooth. When you do get a chance to use the device, please do not hesitate to reach out if you have any questions or need assistance. Again – Thank you! CPO Outlets Customer Care [email protected] 1-877-427-6866
Quick delivery, great prices and consistent tool quality. I've bought a number of reconditioned tools from CPO over the years and never had a single issue with quality or performance. They're always my first stop when I'm looking to add a new tool to my arsenal.
Hello David, Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are thrilled to hear that our delivery speed, pricing, and reconditioned tool quality have consistently met your expectations. It means a lot that CPO is your first stop when adding to your tool arsenal. Again – Thank you! CPO Outlets Customer Care [email protected] 1-877-427-6866
The products are great exactly as advertised fast shipping at a reasonable price I'll definitely buy from you again
Hello Robert, Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery. CPO strives to provide our customers with great products. Again – Thank you! CPO Outlets Customer Care [email protected] 1-877-427-6866
Good quality tools fast delivery and decent prices
Hello Michael, Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery. CPO strives to provide our customers with great products at great prices. Again – Thank you! CPO Outlets Customer Care [email protected] 1-877-427-6866
Great prices, fast shipping, and quality products
Hello Kenneth, Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are glad you are happy with our prices, fast shipping, and product quality. Again – Thank you! CPO Outlets Customer Care [email protected] 1-877-427-6866
Hello Rob, Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. CPO strives to provide our customers with great products at great price. Again – Thank you! CPO Outlets Customer Care [email protected] 1-877-427-6866
Very fast shipping. The item was as described, even better. Reconditioned but looked and performed as a new item would.
Hello ES, Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery. CPO strives to provide our customers with great products. Again – Thank you! CPO Outlets Customer Care [email protected] 1-877-427-6866
Easy to order and fast shipping! Great care and the best service!
Hello Shawn, Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are glad you found the ordering process easy and that your order arrived quickly. We truly appreciate your support and look forward to serving you again! Again – Thank you! CPO Outlets Customer Care [email protected] 1-877-427-6866
Great product for the price. I will continue to purchase your products.
Hello Tim, Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are happy to hear you are satisfied with the product and its value. We appreciate your loyalty and look forward to your next purchase. Again – Thank you! CPO Outlets Customer Care [email protected] 1-877-427-6866
Amazing value. Awesomely fast shipping. These guys are the bomb.
Hello Daniel, Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are glad you enjoyed the value and quick shipping. We appreciate your support and look forward to serving you again. Again – Thank you! CPO Outlets Customer Care [email protected] 1-877-427-6866
"Reconditioned" item appears as new and seems to work perfectly. Great deal!
Hello William, Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are glad to hear the reconditioned item arrived looking like new and is working perfectly. Again – Thank you! CPO Outlets Customer Care [email protected] 1-877-427-6866
Hello Bill, Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are happy to hear you were satisfied with both our service and product. Again – Thank you! CPO Outlets Customer Care [email protected] 1-877-427-6866
Quick shipping (during the holidays) and the product was perfect as described
Hello Timothy, Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are glad the product arrived quickly, especially during the holidays, and that everything met your expectations. We really appreciate your support! Again – Thank you! CPO Outlets Customer Care [email protected] 1-877-427-6866
This was the second of two orders. The first was Y 203889055 consisting of two Dewalt Powerstack batteries and two Dewalt chargers. Y 203889055 was delivered on 11/20/2025. I brought the package in immediately and sliced down the middle of the clear packing tape on top and opened the top flaps of the box .Only the batteries were stolen from each of the two "clamshell" (yes I looked up the term). There appeared to be no tampering with the box and there was only one layer of tape, thus it appears the theft was perpetrated in the fulfillment process. I spoke to Jay at CPO and he recommended replacing the order rather than sending me the two missing batteries, because that would take more time. The replacement order Y 204002548 arrived 12/18/2025 and was also brought in immediately with the exact same results I spoke with a very courteous Kimberly Sanchez and sent her multiple pictures of both orders. CPO obviously has a fulfilment theft problem. I confirmed with her Ms. Sanchez I am shipping both orders (4 chargers) back and want a refund since there appears to be no future in trying this again. I have done business with CPO several times in the past, Sadly I am not inclined to deal with them going forward
Hello Bob, Thank you so much for taking the time to share feedback on your recent experience with CPO. We would like to reach out to you directly to further assist. Please allow 24 - 48 business hours for a member of our Customer Care Team to reach out to you. Again – Thank you! CPO Outlets Customer Care [email protected] 1-877-427-6866
The service rep was very attentive and understood what my questions were and why. Service as far as I am concerned is paramount for a company’s business to operate properly and yours is great. Thank you for asking. Mike Shahan
Hello Mike, Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are thrilled to hear that our service representative was attentive and able to understand your questions clearly. We agree that excellent service is essential, and your feedback means a lot to our team. Again – Thank you! CPO Outlets Customer Care [email protected] 1-877-427-6866
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