About DHgate
Data updated- Website
- www.dhgate.com
- Category
- Beauty & Well-being
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 312 reviews
- Replies to negative
- 96% (374/388)
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About this business
DHgate is a leading e-commerce platform that provides direct access to wholesale China products for businesses and consumers worldwide.
Is DHgate legit?
DHgate (www.dhgate.com) has a 3.0 out of 5 rating on OK.one, based on 958 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 96% of negative reviews; Reviews mostly discuss Product, Refund, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedMost reviewers were let down by their experience overall. Customers frequently mentioned severe problems with unhelpful customer service representatives, noting how difficult it is to reach anyone for assistance. Furthermore, consumers struggled constantly to obtain refunds and faced endless disputes after receiving incorrect or missing items. Buyers also faced extensive shipping delays and poor product quality across many orders. Some people were satisfied with the timely delivery of their purchases and found the items to be reliable and well-packaged. Other consumers noted that they always received their specific jerseys and goods exactly as described without any trouble.
Auto-generated from all reviews of this business. For reference only.What people say
Good representation
Great communication and quality
Great communication and support. Exceeded expectations quality wise. Definitely recommend.
Samsung Ultra
I honestly cannot fault this company
I honestly cannot fault this company. Very smooth transaction and my order is absolutely stunning! I’m so happy with my purchase and will definitely be ordering again.
Reply from DHgate2026-01-30
Hello Lisa, Thank you for the positive feedback. If you ever need help, please contact our customer service team directly and please contact us via the following method: Open your DHgate app, go to [Account] - [Contact Us] - [Order-related problem/Report issues] - [Online Service).
Totally recommend
Never had a problem, got a shipping problem once but I got refunded. Shipping takes time, but for a jersey that costs 20€, it’s worth it. Bought like 7 different jerseys from different sellers, had no problem.
Reply from DHgate2026-01-30
Hello Yaskow, Thank you for the positive feedback. If you ever need help, please contact our customer service team directly and please contact us via the following method: Open your DHgate app, go to [Account] - [Contact Us] - [Order-related problem/Report issues] - [Online Service).
Good quality goods at excellent and…
Good quality goods at excellent and competitive prices.
Reply from DHgate2026-01-30
Hello Roy, Thank you for the positive feedback. If you ever need help, please contact our customer service team directly and please contact us via the following method: Open your DHgate app, go to [Account] - [Contact Us] - [Order-related problem/Report issues] - [Online Service).
I feel blessed with these app thank you
Reply from DHgate2026-01-30
Hello Alexis, Thank you for the positive feedback. If you ever need help, please contact our customer service team directly and please contact us via the following method: Open your DHgate app, go to [Account] - [Contact Us] - [Order-related problem/Report issues] - [Online Service).
I shop here all the time and I've never…
I shop here all the time and I've never had any problems with the app! Always getting what I ordered! overall it is a great shopping app Been using it for 4years and never had a problem with it! The delivery time is 2weeks but as it's from the other side of the world it's still a great wee app!
Reply from DHgate2026-01-30
Hello Gerald, Thank you for the positive feedback. If you ever need help, please contact our customer service team directly and please contact us via the following method: Open your DHgate app, go to [Account] - [Contact Us] - [Order-related problem/Report issues] - [Online Service).
Positive Vibes
Love this shop!!! Like it so far I have not received my product as of yet! But I pray it’s as good as my friends say they are!!! ❤️
I’ve been shopping with DHgate since…
I’ve been shopping with DHgate since 2017 and I love them. Don’t have any negative thing to say just re-reviews.
Good product
A friend told me about their order, so I gave it a try and I’m glad I did order my items…
Love, love, love
They have a great return policy and everything always comes nicely, packaged and in really good shape and very happy with Dhgate
great money
Good price for reselling
it’s good product
the product was good quality and easy to find
This app is really great they make fake…
This app is really great they make fake stuff look really real and even if they are real they sell it for a good price. They might take long depending where you are but it is totally worth the wait.
My experience is business man and I'm…
My experience is business man and I'm 12 class pass
I love to save money
This is my 10th pair
This is my 10th pair, the quality has been excellent , if a mistake is made an the seller so far has gotten back to me an helped me fix the problem, if customs got my sneakers an U sign up for the protection they will fix it!! Love these Guys !! I strongly recommend!!!!!!🥳🥳😍😍😎
DH Gate is the absolute best way to get…
DH Gate is the absolute best way to get a jersey that looks and feels exactly like the real ones, at a fraction of the cost. My son like to have a jersey of the newest, and freshest guys on his (and mine) NFL and NCAA teams. And, this is the way to get it done.
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