Absolutely perfect
Absolutely perfect! The engagement ring and wedding band are immaculate and surprisingly fit my fiance just right! The red diamond is breathtaking on top of the black gold. Thank you for such a beautiful craft!
About Diamondere
Data updated- Website
- www.diamondere.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 100% (2/2)
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About this business
Create hand-crafted fine customized jewelry with a century old brand. We source natural gemstones from around the world for our beautiful gemstone jewelry. Free certification, engraving and shipping on all personalized jewelry!
Written by the business, not verified by us.Is Diamondere legit?
Diamondere (www.diamondere.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers frequently share that the custom jewelry is exceptionally crafted, featuring stunning stones, beautiful presentation boxes, and secure packaging that makes opening purchases a true delight. Buyers consistently appreciate the seamless ordering process, proactive customer communication, and flexible design options that successfully bring personal visions to life in time for special occasions. However, some people mentioned that shipping logistics caused considerable frustration due to unexpected delivery delays, strict signature requirements, and unhelpful tracking updates. Reviewers also pointed out that dealing with carrier restrictions made receiving time-sensitive anniversary gifts quite inconvenient when delivery schedules did not align properly.
Auto-generated from all reviews of this business. For reference only.What people say
Beautiful high-end quality ring
Beautiful high-end quality ring, excellent service, superior communication, packed to Perfection and delivered quickly.if I could I would give 10 stars out of 5.
Service was fantastic from start to…
Service was fantastic from start to finish and I am extremely pleased with the finished product of a beautiful ring with a very nicely chosen and cut Ceylon sapphire. Delivery was quicker than expected. Very pleased
Perfect and beautiful!
The ring was beautiful
The ring was beautiful! The service was immaculate. When the diamond i selected was accidently sold to another buyer, i was upgraded free of charge. That made the whole experience worth it 10x over.
Amazing options and super fast and…
Amazing options and super fast and helpful customer service. Very affordable options
The ring is spectacular
The ring is spectacular, and the customer service superior!
All Around Excellent
Excellent communication. Very fast shipping once completed, a first class presentation box and a beautifully crafted piece. I will be returning for the wedding band.
Excellent quality and customer service
Excellent quality and customer service. My wife was very pleased with her new ring.
Amazing communication and top quality
Amazing communication and top quality. They made sure my order was not only perfect but arrived in time for my anniversary. Great group and highly recommend!
Last minute ring for proposal
You guys are amazing! I needed a ring last minute for my proposal and you guys delivered it on the exact day I needed it! Thank you so much!
You made my dreams come true
You made my dreams come true! I always wanted a mother’s ring. It came out beautifully, quality and style. Working with you was easy and the turnaround time was quick. I am over the moon pleased with my ring. Thank you !
Flawless Initial Order
From placing my initial order to delivery, the process was flawless. Even when I made a change to my order it was communicated, received, and easy to have peace of mind it was going to be handled. Tracking the process was very easy and the delivery was communicated. Not to mention the product was in perfect condition and beautifully gift wrapped.
The ring was 1 1/2 sizes too small
The ring was 1 1/2 sizes too small. Waiting on response from their customer service
Reply from Diamondere2026-08-27
Hello Mark, We are sorry to hear that the ring did not fit as expected. We reviewed the order with our production team and confirmed that the ring was handcrafted in US size 4.5, as ordered. However, we understand the fit is not right for you, and our Customer Care team is happy to assist with the free resizing. To help ensure the best fit, we recommend confirming the required size by measuring an existing ring or visiting a local jeweler. We would also be happy to send a physical ring sizer to help verify the correct size before proceeding. We have reached out to you by email regarding this and look forward to helping resolve the issue. We appreciate your patience while we work with you to find the right fit. Best, Diamondère Customer Care
Fast
Fast, great products & greater service.
Jewelry appears to be beautifully made
Jewelry appears to be beautifully made. Boxed very nicely. Now to see how my girlfriend likes it, and hope I get a “yes!” When I ask her to marry me.
Helpful Customer Service and Quick Delivery
I was able to custom order my fiancé’s size with the help of just a few short messages to customer service. The ring was delivered a couple days earlier than expected and fit perfectly!
Amazing Experience
From quality and efficiency to exemplary service you have made this the magical experience it's meant to be. Thank you for making this experience one more blessing for our marriage.
The color on the stone does not match…
The color on the stone does not match the photos. It is NOT what I would have picked out had the photos been accurate.
Reply from Diamondere2026-08-27
Hello Michael, Thank you for sharing your feedback. We are sorry to hear that the color of the stone was different from what you expected. We understand how important it is for the gemstone to look the way you envisioned when making your selection. The gemstone images on our website are computer-generated renderings intended to provide a visual representation of the finished piece. While we strive to represent the color and appearance of our gemstones as accurately as possible, there may be some variation between the CAD renderings displayed on different screens and the actual color of the gemstones. That said, it’s our goal to ensure you’re completely happy with your purchase. As such, we can offer you (i) a stone replacement, at no additional cost, where you can individually select the color or (ii) an exchange to a new design or (iii) a return for a full refund. We have also emailed you the options. Please let us know how you’d like to proceed. We remain committed to ensuring you’re satisfied with your experience with us, and we deeply value the trust you’ve placed in us with your purchase. Best, Diamondère Customer Care.
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