Rhea was especially helpful when I…
Rhea was especially helpful when I encountered an issue with the app. Everything else worked wonderful.
About Drive lah
Data updated- Website
- www.drivelah.sg
- Category
- Vehicles & Transportation
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 49% (49/100)
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About this business
As a Singapore based startup, Drive lah is a peer-to-peer car sharing platform where you can rent a large variety of cars, always nearby at great value. All trips on Drive lah are insured through our insurance partner - Tokio Marine. The idea is simple: car ownership is expensive in Singapore (per month yet only use the car 5% of the time – cars are mostly parked. With Drive lah you can reduce the cost of ownership by renting it out when you don’t need it in a safe way. Renters can rent those cars when they are not used by their owners at good value.In a fast-growing non-ownership economy where taxi, food, beauty is available on-demand, Drive lah is envisioning to take the lead in distance travel and simplifying car access
Written by the business, not verified by us.Is Drive lah legit?
Drive lah (www.drivelah.sg) has a 3.7 out of 5 rating on OK.one, based on 405 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 49% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. People frequently praise the staff and support team for being exceptionally helpful, polite, and genuinely caring during every single interaction. Reviewers highlight that customer service representatives respond very quickly on the live chat to guide users smoothly through any problems. Consumers strongly appreciate how efficient, clear, and reliable the platform is for handling various vehicle rentals and personal requests. However, some reviewers mentioned specific challenges regarding verification timelines and occasional difficulties with the car listing process. A few users also noted experiencing frustrating wait times during certain customer service sessions before getting answers.
Auto-generated from all reviews of this business. For reference only.What people say
I made an enquiry regarding my car refund
I made an enquiry regarding my car booking refund that i had cancelled... The staff GEM whom helped me through out the enquiry. She was fast and patient. Most importantly she managed to solve my issue in few minutes...Great job. Thank you
Quick response
Quick response by Edelyn! Assisted me with adding additional driver quickly. Thanks!
Very helpful
Very helpful, genuine and responsive customer support staff. Communicated via WhatsApp and the staff, GEM resolved the matter amiably and without issue under 5 minutes. Thank you, GEM, for a pleasant experience.
Driving License Verification
It was quite the wait throughout customer service session . However , at the end Trixie managed to resolve my problem . Thank you.
Smooth and quick registration and application
The response was quick and the issue was tackle swiftly and smooth.
Very quick and prompt
Very quick and prompt. Jeremy was very helpful in assisting my enquiries.
fast and steady assistance
fast and steady assistance. thank you
Patient guidance
Jeremy was guiding me through the process of registering and answering my questions. Very prompt and patient!
Good boy my man
Great support
Jeremy gave an immediate and good support despite of weekend. Thanks!
My first time using Drive Lah
My first time using Drive Lah , owner and customer service really have patience guideing me tru the process of the system till the end.
Professional guidance and Superb car rental
I'm feeling so great after completing my first rent a car with the help of the Drivelah staff named EDELYN. I'm so much appreciate with her professional guidance. She guide me so well and easy to understand every single detail of hér instructions. Thanks so much EDELYN👍
Thanks for your assistance.
⭐️⭐️⭐️⭐️⭐️ Excellent Service and Support
I had a wonderful experience with the staff - GEM. She is very professional, friendly, and always ready to help. Every interaction was handled promptly and with genuine care. I really appreciated how quickly she responded to my requests and made sure everything was taken care of efficiently. It’s rare to find such attentive and courteous service these days. Highly recommend — truly outstanding customer support!
Jeremy from verification team was…
Jeremy from verification team was helpful and responsive. Overall good experience.
Personal experience
Customer service was excellent by Gem.
Customer service by Amber is quick and…
Customer service by Amber is quick and useful, when I was checking refund matter initiated by the host.
Promptness
Responded swiftly with well informed guidance.
Great assistance
Great assistance from Mary, Cristine and team. Thank you!
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