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Ereplacementparts

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201 reviews

4.6201 reviews
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About Ereplacementparts

Data updated
Website
www.ereplacementparts.com
Category
Home Services
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (15/15)
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About this business

Need to fix your power tool? We offer power tool parts, accessories, diagrams and repair advice for all major brands to make your tool repairs easy.

Is Ereplacementparts legit?

Ereplacementparts (www.ereplacementparts.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and the extensive selection of hard-to-find replacement parts that always fit their tools perfectly. Many consumers appreciate that online ordering is completely straightforward, products usually arrive very quickly, and everything works exactly as expected. However, some customers also noted occasional issues with expensive shipping costs, high fees, and unexpected delays in receiving their packages. A few people mentioned receiving incorrect item numbers or experiencing trouble with damaged components during transit that made repairs frustrating. Some reviewers also felt that customer support could sometimes be slow to resolve these specific order fulfillment problems.

Auto-generated from all reviews of this business. For reference only.

What people say

S
S.S.United States · 4 reviews · Experienced 2026-07-24 ·

Customer Service

I was having difficulty finding what I needed on the website so I called in for customer service. Fortunately Heather answered. She was extremely professional and patient as we navigated all my needs. I know I had many questions but she answered them all and as I said, did it with patience and courtesy. The best service I've received in years!

Reply from Ereplacementparts2026-07-27

Hello, Thank you so much for taking the time to share your experience! We are sorry the website made it difficult to find what you needed, but we are so glad Heather was able to turn things around for you. She truly cares about providing patient, professional service, and your kind words are wonderful recognition of her dedication. We will be sure to share your feedback with her. Thank you for choosing us, and we look forward to helping you again!

Doug BrickhouseUnited States · 1 review · Experienced 2026-07-22 ·

Fast delivery

Fast delivery, fair price, and even though it wasn't a direct fit for my grill it was close enough that I could make it work with a few modifications. The one for my grill was no longer available, but they had this one and it is working great. Thanks for keeping my grill going, don't really want a new one. This one is seasoned nice and it takes a lot of use to get one right. E Replacementparts is great.

Reply from Ereplacementparts2026-07-27

Hello, Thank you for sharing your experience with us! We are so glad we could help you keep your trusted grill going. It's great to hear the replacement part was close enough to work with a few modifications and that it's performing well. We know how hard it is to replace a grill that's been seasoned just right, so we're happy we could help extend its life. We truly appreciate your kind words and your support, and we look forward to helping you with any future parts you may need.

Very convenient when it comes to parts…

Very convenient when it comes to parts replacement The best!!

Reply from Ereplacementparts2026-07-24

Hello, Thank you so much for your kind words! We're thrilled to hear you find our site convenient for finding replacement parts. Making it easy to get the parts you need is exactly what we strive for. We truly appreciate your support and look forward to helping you again!

Recieved the correct parts

Recieved the correct parts. This has not happened with other small engine parts suppliers.

Reply from Ereplacementparts2026-07-24

Hello, Thank you for your great feedback! We are so glad you received the correct parts and that everything matched what you needed. We know how important it is to get the right parts the first time, and we work hard to make that happen. We truly appreciate you choosing us and look forward to helping with your future small engine parts needs!

On-line ordering was simple

On-line ordering was simple and it didn't seem like a scam. Many places that sell replacement OEM parts have a similar checkout system that seems fraudulent.

Reply from Ereplacementparts2026-07-24

Hello, Thank you for sharing your feedback. We're so glad to hear that you found our online ordering process simple and trustworthy. We understand that shopping for OEM replacement parts online can sometimes feel uncertain, so it's great to know our checkout experience gave you confidence. We appreciate you choosing us and taking the time to let us know what stood out.

So far so good easy process for…

So far so good easy process for ordering compared to other places.

Reply from Ereplacementparts2026-07-24

Hello, Thank you for your great feedback. We are glad to hear that you found our ordering process easy and more convenient compared to other sites. We appreciate you choosing us and look forward to serving you again.

Very friendly and knolagable

Very friendly and knolagable! Glad I found this site on the internet!!! I look forward to tell people about you!!! :-) Thank you!

Reply from Ereplacementparts2026-07-24

Hello, Thank you so much for your wonderful feedback! We are thrilled you found us and had such a positive experience. It means a lot to hear that our team was friendly and knowledgeable. Your willingness to recommend us to others is one of the greatest compliments we could receive. We truly appreciate your support and look forward to helping you again whenever you need us!

Anything!!

Anything you need is here you just need to find it! Great place to repair your toys!

Reply from Ereplacementparts2026-07-24

Hello, Thank you for your great review! We are so glad you found what you needed. We know our catalog is extensive, and we are always working to make it even easier to find the right parts. We appreciate you choosing us to help keep your toys running, and we look forward to helping with your next repair!

Heather polite & professional in her…

Heather polite & professional in her demeaner; made the over the phone process simple.

Reply from Ereplacementparts2026-07-24

Hello, Thank you for taking the time to share your feedback. We are delighted to hear that Heather was polite, professional, and made the phone ordering process simple for you. We will be sure to share your kind words with her. We truly appreciate your business and look forward to serving you again.

easy to read and follow

Reply from Ereplacementparts2026-07-27

Hello, Thank you for your feedback. We are so glad to hear that you found our site easy to read and follow. We work hard to create a simple and user friendly experience, and it is great to know that it made a positive impression. We appreciate you taking the time to share your thoughts and look forward to serving you again.

L
Laurence DavaneypUnited States · 1 review · Experienced 2026-07-24 ·

Heather

Heather, was up rfront about the fact that the blade and the spindle of my replacement would need assembly. Praise to her! An honest employee who is an exemplary representative of Breville!’

Reply from Ereplacementparts2026-07-27

Hello, Thank you so much for taking the time to share your experience! We are thrilled to hear that Heather was upfront and honest about the blade and spindle requiring assembly. Providing clear and accurate information is something we truly value, and it is wonderful to know that her transparency made a positive impression. We will be sure to share your kind words with Heather. Thank you for choosing Breville, and we appreciate your support!

P
PhillUnited States · 1 review · Experienced 2026-07-24 ·

Great service and the person (Beth)…

Great service and the person (Beth) made may inquiry very easy. She was very helpful and provided me with all of the information I needed.

Reply from Ereplacementparts2026-07-27

Hello, Thank you so much for your kind feedback. We are thrilled to hear that Beth made your inquiry easy and provided all the information you needed. We will be sure to share your compliments with her. We truly appreciate you taking the time to share your experience and look forward to helping you again in the future.

D
Donald EschUnited States · 4 reviews · Experienced 2026-07-21 ·

Great company to do buisness with.

Website was easy to use. They shipped it quickly and packaged it well. The price was good. I didn't have to contact them for any help as the transaction went off without any problem.

Reply from Ereplacementparts2026-07-24

Hello, Thanks so much for taking the time to share your experience. We are thrilled to hear that you found our website easy to use and that your order arrived quickly, well packaged, and at a great price. It is especially rewarding to know everything went smoothly from start to finish. We truly appreciate your business and look forward to serving you again in the future.

C
Claudia BaduyUnited States · 1 review · Experienced 2026-07-23 ·

Experts advice

Sandra was very kind, very knowledgeable and very helpful to my needs. The part were accurate and her advice was ver sharp. She is a true asset to your customer service department. Please encourage her to keep up her wonderful work

Reply from Ereplacementparts2026-07-24

Hello, Thank you so much for taking the time to share your experience with us. We are delighted to hear that Sandra provided such kind, knowledgeable, and helpful service. We will be sure to share your wonderful feedback with her and the team. It is always rewarding to hear when our experts make a positive difference, and we truly appreciate your recognition of Sandra's dedication. Thank you for choosing us, and we look forward to helping you again in the future.

Joseph LavignaUnited States · 1 review · Experienced 2026-07-15 ·

Just a described

Just a described, good price and quick delivery. Definitely will be using them for all my parts.

Reply from Ereplacementparts2026-07-24

Hello, Thank you for taking the time to share your experience! We are so glad to hear everything was just as described, the pricing met your expectations, and your order arrived quickly. We truly appreciate your support and look forward to being your trusted source for parts whenever you need us!

The website was very easy to navigate…

The website was very easy to navigate and the search engine provided the exact parts I needed. A very good company that will answer any questions you have as well.

Reply from Ereplacementparts2026-07-23

Hello, Thank you for your wonderful feedback! We are so glad to hear that you found our website easy to navigate and that the search helped you quickly find the exact parts you needed. It is also great to know that our team was able to answer your questions and provide the support you were looking for. We truly appreciate your kind words and look forward to helping you again in the future!

Parts for my Makita drill were as…

Parts for my Makita drill were as advertised and they were shipped next day. Would definitely purchase from Ereplacementparts.com again!

Reply from Ereplacementparts2026-07-23

Hello, Thank you for taking the time to share your experience! We're so glad to hear the Makita drill parts were exactly what you needed and that your order shipped quickly. We truly appreciate your recommendation and look forward to helping you with your future repair projects. Thanks for choosing eReplacementParts.com!

Easy to order

Easy to order, and arrived on time. The right part.

Reply from Ereplacementparts2026-07-23

Hello, Thank you for your great feedback. We are so glad ordering was easy, your part arrived on time, and it was exactly what you needed. We appreciate you choosing us and look forward to helping with any future parts needs.

Couldn't find the part anywhere

Couldn't find the part anywhere not even on worx site found it here.and got part in 2 days

Reply from Ereplacementparts2026-07-23

Hello, Thank you for taking the time to share your experience! We’re so glad you were able to find the part you needed with us when it wasn't available elsewhere. It’s great to hear your order arrived in just two days. We truly appreciate your support and look forward to helping you again whenever you need us.

Easy to find the right part

Easy to find the right part, fast shipping and good prices. Very happy…& our fridge is running perfectly again.

Reply from Ereplacementparts2026-07-23

Hello, Thank you for the wonderful feedback! We are so glad you found it easy to locate the right part, enjoyed our fast shipping and competitive prices, and most importantly, that your fridge is running perfectly again. We truly appreciate your support and look forward to helping you with any future repair needs!

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