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Ereplacementparts

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201 reviews

4.6201 reviews
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About Ereplacementparts

Data updated
Website
www.ereplacementparts.com
Category
Home Services
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (15/15)
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About this business

Need to fix your power tool? We offer power tool parts, accessories, diagrams and repair advice for all major brands to make your tool repairs easy.

Is Ereplacementparts legit?

Ereplacementparts (www.ereplacementparts.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and the extensive selection of hard-to-find replacement parts that always fit their tools perfectly. Many consumers appreciate that online ordering is completely straightforward, products usually arrive very quickly, and everything works exactly as expected. However, some customers also noted occasional issues with expensive shipping costs, high fees, and unexpected delays in receiving their packages. A few people mentioned receiving incorrect item numbers or experiencing trouble with damaged components during transit that made repairs frustrating. Some reviewers also felt that customer support could sometimes be slow to resolve these specific order fulfillment problems.

Auto-generated from all reviews of this business. For reference only.

What people say

Ereplacement parts have what you need…

Ereplacement parts have what you need with easy diagrams to locate the part and great delivery time.

Reply from Ereplacementparts2026-07-21

Hello, Thank you for taking the time to share your feedback. We are so glad to hear that you found the diagrams helpful for locating the right replacement part and that your order arrived quickly. Providing an easy shopping experience and fast delivery is what we strive for, and we truly appreciate your support. We look forward to helping you with your future repair needs.

Rep was nowledgeable and efficient!

Reply from Ereplacementparts2026-07-21

Hello, Thank you for your wonderful feedback! We are so glad to hear that our representative was knowledgeable and efficient. Providing helpful and timely service is always our goal, and we truly appreciate you taking the time to share your experience. We look forward to serving you again!

Number one ☝️ was the customer care that…

Number one ☝️ was the customer care that Heather showed me in her wanting to assist in all that needed to be done!! She was a super person to help me on the phone and aren’t that many out there!

Reply from Ereplacementparts2026-07-21

Hello, Thank you so much for your kind words. We are thrilled to hear that Heather made such a positive impression. Providing genuine care and going the extra mile for our customers is what we strive for every day, and it is wonderful to know Heather delivered that experience for you. We will be sure to share your thoughtful feedback with her. Thank you for choosing us, and we look forward to serving you again!

Cori Penner was a joy to purchase parts…

Cori Penner was a joy to purchase parts !!! I might be able to get parts other places but as long as you have representatives like Cori taking part request I will continue to order mine from your company !!

Reply from Ereplacementparts2026-07-21

Hello, Thank you so much for your wonderful feedback. We are thrilled to hear that Cori made your experience such a positive one. Providing knowledgeable, friendly service is something we take great pride in, and it is fantastic to know Cori delivered exactly that. We truly appreciate your loyalty and your kind words. We will be sure to share your comments with Cori and the team. Thank you for choosing us, we look forward to helping you with your parts needs for many years to come.

I can always find the parts I need at…

I can always find the parts I need at Ereplacementparts and get my equipment back up n running my time change parts are in my ordered history so I don’t have to look up part numbers

Reply from Ereplacementparts2026-07-20

Hello, Thank you for your great feedback! We are so glad to hear that you can consistently find the parts you need to get your equipment back up and running. We are also happy that your order history makes it easy to reorder parts without having to search for part numbers again. We truly appreciate your support and look forward to helping you with your future repair projects!

Difflcult to Complete Purchase

would not allow me to check out and would not tell me what I needed to complete.

Reply from Ereplacementparts2026-07-20

Hello, Thank you for taking the time to share your feedback. We are very sorry to hear you had trouble completing your purchase. We understand how frustrating it is when the checkout process does not clearly explain what is preventing an order from being completed. Your feedback is valuable, and we have shared it with our team so we can investigate and improve the checkout experience. We appreciate you bringing this to our attention.

Ereplacementparts provides excellent Service

Ereplacementparts provides excellent service and peace of mind for items that are hard to find. I have been ordering parts (zero-turn mower) for several years and they have always come through. They provide status on the order and tracking information and my parts have always arrived within one or two weeks. Great job Ereplacementparts parts Team!

Reply from Ereplacementparts2026-07-20

Hello, Thank you so much for your continued support and for taking the time to share your experience. It means a great deal to know that we have been able to help you find the hard to find parts you need over the years. We are glad our order updates, tracking information, and reliable delivery have given you peace of mind. We truly appreciate your loyalty and look forward to being here whenever you need us. Thank you again for your kind words and for choosing eReplacementParts!

Poor quality china part

Poor quality china part. Not original OEM.

Reply from Ereplacementparts2026-07-20

Hello, Thank you for your feedback. We are sorry to hear you were disappointed with your purchase. We would like to clarify that we only sell Genuine OEM parts, we do not sell aftermarket or imitation parts. If you believe you received an incorrect or defective item, please contact our Customer Experience team with your order details so we can review the issue and work toward a resolution.

First class company.

I have been ordering parts from this company for many years. The quality of service and parts is outstanding.

Reply from Ereplacementparts2026-07-20

Hello, Thank you so much for your kind words and for being a loyal customer over the years. We truly appreciate your continued trust in us. It means a great deal to know that our team's service and the quality of our parts have consistently met your expectations. We look forward to serving you for many more years to come.

Sandra Richard, Great Representative Interaction

The professional and friendly interaction with the representative, Sandra Richard, was very refreshing. It was a pleasure working with her. Thank you!

Reply from Ereplacementparts2026-07-20

Hello, Thank you so much for taking the time to share your kind words. We are thrilled to hear that Sandra Richard provided you with such a professional and friendly experience. We will be sure to pass along your feedback to her, it will mean a great deal. We truly appreciate your business and look forward to serving you again in the future!

Great customer service fast response…

Great customer service fast response and delivery

Reply from Ereplacementparts2026-07-20

Hello, Thank you so much for your kind words. We are thrilled to hear that you had a great experience with our customer service and that your order arrived quickly. Your feedback means a lot to us, and we truly appreciate you taking the time to share it. We look forward to serving you again soon.

Paula was very knowledgeable

Paula was very knowledgeable, helped with just what i needed

Reply from Ereplacementparts2026-07-20

Hello, Thank you for taking the time to share your feedback. We are so glad to hear Paula was knowledgeable and able to help you find exactly what you needed. We will be sure to pass along your kind words to her. We truly appreciate your support and look forward to helping you again in the future.

Person answering the phone

Person answering the phone took her time to check my part number and assure me the number was good. She was very pleasant and answered my questions. Definitely a very happy and dedicated member f your team.

Reply from Ereplacementparts2026-07-20

Hello, Hi, thank you so much for taking the time to share your experience. We are thrilled to hear that our team member took the time to verify your part number, answer your questions, and provide such friendly service. Providing knowledgeable and attentive support is something we truly value, and your kind words mean a great deal. We will be sure to share your feedback with the team. Thank you for choosing us, and we look forward to helping you again!

Good part selection for Honda lawn mower HRX217

Not the easiest user interface to search for lawn mower parts but they did have the parts I needed. Shipping is expensive but understandable. All in all, I will use these people again.

Reply from Ereplacementparts2026-07-17

Hello, Thank you for taking the time to share your feedback. We are glad to hear you were able to find the parts you needed for your Honda HRX217 and that you would choose to shop with us again. We also appreciate your honest comments about the search experience and shipping costs. Feedback like yours helps us identify opportunities to improve our website and make it easier for customers to find the right parts. While shipping costs can sometimes be higher due to package size and carrier rates, we always work to provide reliable delivery options at competitive prices. We truly appreciate your business and look forward to helping you with your future parts needs.

OEM for sure

OEM for sure! Great price! Very fast shipping! I won’t buy anywhere else!

Reply from Ereplacementparts2026-07-17

Hello, Thank you so much for your amazing review! We are thrilled to hear that you were happy with the genuine OEM part, our pricing, and our fast shipping. Knowing that you won't buy anywhere else truly means the world to us. We appreciate your support and look forward to helping you again whenever you need us!

Thanks Dave S

Dave S. with customer care worked with me to resolve my problem. The item I ordered was important to me but very inexpensive. Dave treated my problem as it I have spent a fortune. He took care of the item that did not work, expedited a refund for it and helped me order the item I need. I could not have been more please with his service, attention to the matter and help with each step of the process. Thank you Dave.

Reply from Ereplacementparts2026-07-17

Hello, Thank you so much for taking the time to share your experience. We are thrilled to hear that Dave S. provided the level of care and attention you deserved. Every order is important to us, no matter the size, and it is wonderful to know that Dave was able to resolve the issue, process your refund quickly, and help you get the item you needed. We will be sure to share your kind words with Dave and the rest of our Customer Care team. Thank you again for your thoughtful feedback and for giving us the opportunity to make things right. We truly appreciate your support and look forward to serving you again.

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